02 EDITORIAL ATR World Dear readers Welcome to this second issue of ATR World in 2023 which features an interesting contribution from CARUSO about its participation in the AAAOS/Google built-in project. The project aims to assess the feasibility of using Google built-in as a source of in-vehicle data; to understand the challenges associated with the development of Google built-in apps; and to work on a Proof of Concept for an IAM repair & maintenance services app & demonstrator. Read more about this subject on pages 06 and 07. Our 34th ATR Shareholders’ Meeting took place in Copenhagen from 15 – 18 June. We were happy to see the ATR family again, to network and to have some fun together. You may also be curious to read about the various events and fairs in which our shareholders participated and about the 20th anniversary of Create Business as well as the 110th anniversary of Empire Motor. Quite huge milestones! Please browse to the chapter INSIDE ATR to read more about these topics. We conclude this issue with an interesting contribution about the aftermarket in the digital age and the impact of AI. As the electrification shift coincides with more advanced on-board technologies, the demand for technical skills within the IAM raises, particularly to remain competitive with OEMs. Please go to pages 42 and 43 for more information. Enjoy reading! Warren Espinoza CEO, ATR International AG 

04 INDUSTRY ATR World Inflation effects: the cost of doing business in 2023 In the face of economic uncertainty and instability, Europe’s automotive aftermarket is demonstrating remarkable resilience. Despite the myriad of challenges faced over the past few years, the European aftermarket is set for substantial growth. Valued at €278 billion in 2021, it is expected to reach €400 bil- lion by 2027.1 Yet while there is certainly hope for the future, one of the most press- ing concerns is the rising tide of inflation, which is having a significant impact on aftermarket businesses and consumers alike. The big inflation challenge Inflation represents a general increase in prices and fall in purchasing power; a double-edged sword for the automotive aftermarket industry. Indeed, the cost of raw materials, components, labor, and oth- er business essentials is increasing, forc- ing product and service prices to rise across the aftermarket. At the same time, consumers are looking to spend less, meaning there will be fewer new car pur- chases – with older cars kept on the road for longer. in This aversion to spending will also translate to a reduc- tion ‘high value’ repair and mainte- nance work as households look to delay large expenses, but overall demand for aftermarket services may increase thanks to the aging car parc. For workshops and distributors, inflation will make future One of the most significant expenses for aftermarket businesses is labor, hiring, and training. planning and budgeting a challenging task due to unpredictable costs, expenses, and revenue. According to insight from Intelligent Motoring, for example, costs rose 40% between 2018 and 2020,2 while data from idGarages.com identified a specific 9% uplift in brake component prices, 12% rise in tyre prices and 5% higher clutch price during the same period. This drastic uptick has seen a shift from premium part and tire brands alongside an increase in used spares purchasing, something to be aware of for those ordering stock.3 

06 INSIDE ATR DIGITISATION ATR World ATR World Exploring the potential of “Google built-in” vehicle’s infotainment system The AAOS/Google built-in project and CARUSO 1. What is AAOS or “Google built-in” The integration of technology into various industries has revolutionised the way businesses operate. In the automotive sector, the adoption of advanced software solutions has become crucial for compa- nies to stay competitive. One such devel- opment is the emergence of the “Android Automotive Operating System”, a plat- form provided by Google that offers numerous advantages to software com- panies and the automotive aftermarket. The “Android Automotive Operating System” – short AAOS – is a variant of Google’s Android Operating System and it is running on an in-vehicle device. Since early 2023, Google is no longer referring to their operating system as AAOS, they now call it “Google built-in”. Google built-in does not require a smartphone to be used in a vehicle. The vehicle’s infotainment system can be used as an “Android device” and can be equipped with native apps that can then be directly used in cars. Those can be music apps, navigation apps, vehicle-re- lated apps or others. These apps need to be adopted to Google built-in before they can be installed as they must follow Google’s “Driver Distraction Guidelines”. Videos – as an example – may not run dur- ing a ride, but might be launched, when the car is in parking position. The layout of the apps must also stick to Google’s rules to be easy to read and to use while driving. Furthermore, it is possible to access connected vehicle data from the vehicle directly via Google built-in, e.g., to read out the current mileage, the fuel level, the battery status and warning messages, error-codes etc., and then to transfer that information to other data consumers. In addition, commands can also be given to the system from external apps and tools, e.g., it is possible to open or lock the car, the sunroof or to adjust the heating-system. The initial interface (API) was released in April 2019. The Polestar 2 was the first car that rolled out with AAOS/Google built-in followed by the Volvo XC40 Recharge. Volvo has continued to intro- duce new models since 2022 with Google built-in on board. 2. Why does CARUSO participate in the project? CARUSO has launched this research pro- ject together with other automotive industry & trade partners – like ATR. The Virtual Vehicle Research GmbH, based in Austria, is Europe’s largest R&D centre for virtual vehicle technology with more than 300 employees. The aim of this research project is: • to assess the feasibility to use Google built-in as a source of in-vehicle data • to understand the challenges associat- ed with the development of Google built-in apps • to work on a Proof of Concept for an IAM repair & maintenance services app & demonstrator What will the project members get through this research? They will be part of an evolving eco- system and community exploring Google built-in building blocks for future realisa- tion of digital in-vehicle services. With this, gain technical insights, the do’s and don’ts and experience of the possibilities of Google built-in. “We are participating in this project because we want deeply to understand the potentials of Google built-in data streams and to be able to integrate this data into our solutions and services. Another key topic is to evaluate the pos- sibilities to use the vehicles infotainment Norbert Dohmen, Managing Director at CARUSO screen for aftermarket solutions,” says Norbert Dohmen, MD of Caruso GmbH. The project is set up in three main work packages. Work Package 1: Technical big picture for digital services with Google built-in: • Technical architecture • Data sources, data interoperability and data protection Work Package 2: Understanding of major building blocks for Google built-in apps: 

08 INSIDE ATR ATR World The 34th ATR Shareholders’ Meeting took place in Copenhagen The ATR family gathered in Copenhagen from 15 – 18 June to network, share experiences and have some fun together. The wonderful city of Copenhagen is known for its stunning architecture, vibrant cultural scene, royal history and charming canals, as well as its com- mitment to sustainability and high quali- ty of life which made it a unique setting for the 34th ATR Shareholders’ Meeting. ATR was pleased to welcome more than 100 participants from 32 ATR sharehold- ers at the welcome cocktail function on the first evening. During the annual general meeting, our shareholder Rimbunan Kuasa (Malaysia), € 33.85 bn in 2022. The impact that the conflict in Ukraine has had on supplier support was explained together with inflation and the stubbornly high interest rates that are being experienced through- out the membership. Overall supplier support increased in the period support- ing the achievement of a very satisfying bonus income for the year. ATR’s collaboration with various indus- try associations such as CARUSO, FIGIEFA, The Forum on Automotive Aftermarket Sustainability and Talents4AA were Warm welcome by Kurt Schnyder, SAG (l.), and Pehr Oscarson, MEKO (r.) to Copenhagen followed by the welcome dinner a member since July 2021, introduced themselves to the assembly as they were unfortunately not able to attend the Shareholders’ Meeting held in Vienna last year. ATR’s CEO Warren Espinoza presented his business report for the past business year highlighting a number of points. There were no new shareholders appoint- ed in the period, however combined shareholder turnover grew to a record of explained. Shareholders were thanked for their contribution in various steering committees within ATR as this collabora- tion is vital to the success of the ATR community. Vincent Tan, ATR APAC and Guido Goyeneche, ATR LatAm, were also pres- ent and participants were updated on the developments in these regions. Wolfgang Menges provided an update on ATR and IPAS suppliers, commercial vehicle and workshop equipment & tools activities. Henning Kaeß presented the current state of CARUSO, Repdate and various other digital related topics and then extended an invitation to all shareholders to attend the ATR Digital Conference and ATR Symposium being held in Lisbon in September. The audience was reminded of the IPAS Forum event being held in Berlin in November at which suppliers will be acknowledged in a few categories for the first time. The last physical IPAS Forum was held in November 2019. One milestone in this year’s general assembly was the election of Krzysztof Soszyński and Varun Laroyia to ATR’s Supervisory Board. We welcome them both on board and thank Johan Regefalk and Arnd Franz for their valuable contri- bution and commitment. ATR was delighted to have been able to host Bosch representatives Günter Weber, Regional President Europe & Middle East, Dr. Matthias Gernsbeck, Director E-Mobility Powertrain Parts, Product Technology & Growth Projects, and Per Rasmussen, Regional Director Northern Introduction of Rimbunan Kuasa by Eddie Tan, General Manager 

10 INSIDE ATR ATR World Looking back with Johan Regefalk “I feel grateful and proud to have been a part of the Supervisory Board and ATR and I wish you all continued success in the future!” we had difficult topics on the agenda that required long and hard discussions, which sometimes had to be forwarded to the longer strategic meetings we had. An important part of our work has been meeting companies that want to become new members in ATR and it has always been very exciting and I have learned a lot. Business is local - pretty much the same model, yet so different! Is there a personal anecdote about ATR you would like to tell us? My first Shareholders’ Meeting in ATR was in Helsinki in 2006 and I can admit that I didn’t really know what ATR was. I quickly found that the network was amaz- ing and that it felt like we were part of the same family. We at KGK got to meet com- panies that faced the same challenges as ourselves and we were able to share expe- rience and knowledge. The competence of the staff in Stuttgart has also greatly impressed me. This competence results in good business for all of us at ATR. Just to mention IPAS and the IPAS Meeting as a clear example of this. When Kurt Schnyder called me on the phone in spring of 2012 and asked if I could consider becoming a member of the Supervisory Board, I was both surprised KEY FACTS In 2012, Johan Regefalk was elected to the ATR Supervisory Board – from which he has now resigned after “11 fantastic years”. and happy. What a great honour! The offer was to replace Mr. Alain Laurent from Groupe Laurent and my first question was “how will that go, I can’t speak German”. “No problem”, Kurt said. “We have a trans- lator!” I can say that it wasn’t the easiest thing keeping up when discussions in German got heated and the translator whispered the translation in English into my ear. When Terry Knox joined the Supervisory Board two years later, there were two of us that shared the same trans- lator and I can say that it didn’t get any easier! When Warren Espinoza became a member the following year we switched to English at our meetings. Thank you for that, Kurt. And when you speak English, I understand every word! Everywhere throughout the ATR world, we work to deliver accessories, spare parts and tools to vehicle workshops. To me, these workshops are the heroes that keep our carpark running! To keep up to date, have fun and not lose touch with reality, I still run my own workshop on Saturdays. Having been elected to the Supervi- sory Board in Dubrovnik in 2012, Johan has served on the Superviso- ry Board for 11 years. Thank you very much for your valuable input and commitment throughout all these years! Let us all take a look back with him. Conclusion after 11 years - how was the journey with ATR as a Supervisory Board member? It has been 11 fantastic years in the Supervisory Board. We always meet the evening before the board meeting for din- ner. Even then, many of the topics on the agenda can be discussed. A big reason why I have enjoyed being part of the Supervisory Board so much is because it is always an open and friendly atmosphere. Everyone is allowed to speak freely and it is close to laughter. Certainly, 

12 INSIDE ATR ATR World 20 years driving change Last March in Oporto the atmosphere was full of celebration as 200 guests gathered for the 20 years anniversary event of Create Business. or you are driven and CEO Carlos Nascimento was very adamant in the mes- sage he delivered, “the future will be full of uncertainty, threats and opportunities…. in an ever-changing world the only safe thing is change, our success will depend on our capacity to foresee and adapt to new realities”. Those changes will happen in car technology, consumer behaviour, distribu- tion, and environmental legislation. The aim was to rally all the stakeholders (employees, customers, suppliers, etc) to think about those chal- lenges and behave accordingly finding solutions so that the garages are prepared to serve the cars and compete in the reality of the future which will be, necessarily, completely different from the present. The atmosphere was enhanced by Fado and by one of the rising stars of the Portuguese pop music scene, Áurea, which gave a magnificent concert before the DJ opened the dance floor. Hopefully we will have a new party before the 40th anniversary ... KEY FACTS Create Business’s institutional colours were seen among the more than 200 guests at its twentieth anniversary at Portugal’s Palácio da Bolsa, on the Douro River. For over 20 years, Create Business has been a leader in the Portuguese aftermarket and its market leadership and know-how helped it enter the Spanish market five years ago. former Managing Director Roland Dilmetz did in 2006 by giving the go-ahead to inte- grate a project of a young entrepreneur with a three-year old company under his responsibility. The rest is history, and the results show that the decision was sound and correct. There were a series of thank-you dis- courses and prize awards thanking those who also played a very important role in that story. There were also some words remembering people who helped to build the company and are no longer here to cel- ebrate this moment. But, as always with Create, more impor- tant than the past has been its ability to concentrate energy on the future and focus on the road ahead. There will be chal- lenges, that’s the reason why “Driving Change” was the motto the company chose for the event. Either you are driving, The day was glorious, sunny, and warm, the Douro River was slowly moving towards the sea and the Palácio da Bolsa, one of the most emblem- atic buildings in the city (a former trading house), was dressed in Create Business’s institutional colours to welcome more than 200 guests who came together to celebrate 20 years of history. Create was a game changer in the Portuguese aftermarket 20 years ago. It changed the rules by which the market had operated and steadily built a successful business model that enabled the company to become the market leader in Portugal. It also gave the company structure and to know-how enter the Spanish mar- ket five years ago. One of the highlights during the evening was the recognition of the role in those 20 years and what that ATR played 

14 INSIDE ATR ATR World Empire Motor’s 110 years anniversary Empire Motor, a Japanese wholesale of auto parts and accessories, celebrates its 110 years anniversary Empire Motor Co., Ltd. was estab- lished in Tokyo in 1913 and marked its 110th anniversary on 10 April 2023. Empire Motor started its business as a dealer of import cars, but has quickly expanded into the wholesale business of auto parts and accessories since the start of business. Corporate Philosophy Based on its corporate philosophy “Be Permanent and Immutable” and “Be COMPANY PROFILE Company name: Empire Motor Co., Ltd. Head office: 2-23-1 Hatchobori, Chuo-ku, Tokyo Established: 10 April 1913 Capital: ¥568m, about €4m Sales: ¥45.8bn. (March 2022), about €327m Network: 34 domestic offices, 3 overseas offices Employees: 381 Innovative Every Day”, Empire Motor has always responded to the changing needs of the market environment and main- tained the trust of its customers with innovation, creativity and with customer satisfaction by always putting the cus- tomer first. Network The domestic wholesale headquarters and the oversea sales headquarters of Empire Motor are in Tokyo. Empire Motor operates a sophisticated company net- work and an advanced logistics system throughout Japan from Hokkaido to Okinawa, and delivers products to cus- tomers, making their “today” reliable and their “tomorrow” prosperous. Today, Empire Motor’s network consists of 34 sites in Japan and three overseas offices in Thailand, Malaysia and China to ensure sufficient stock and a quick supply for meeting customers’ needs. The company operates a wide range business and has turned out to be a reliable wholesaler of auto parts and accessories. From 12–15 May, the Empire Motor team went on a whole company excursion to Miyazaki Prefecture in the southwest area of Japan. 310 people got together in the same place, celebrated the company’s 110th anniversary and swore to continue to realise a safe and comfortable driving experience by providing the service appreciated by its customers. KEY FACTS Empire Motor Co., Ltd. was established in Tokyo in 1913 and marked its 110th anniversary on 10 April 2023. Today, Empire Motor’s network of import cars, auto parts and accessories consists of 34 sites in Japan and three overseas offices in Thailand, Malaysia and China to ensure sufficient stock and a quick supply for meeting the needs of its customers. 

16 INSIDE ATR ATR World ATR World KGK investing in circulated electric car components As the new majority owner of the Norwegian company EV Hub, KGK is taking the first step to offer repaired high-voltage components for electric cars. Nassir Farooq, CEO and founder of EV Hub, leads the work behind the start-up company which focuses on research and development, training and certification of workshops, repair, warehousing of repaired EV components and support for workshops. In the current start-up phase, focus is on research and development where they study damage and wear on electric cars and components. The development work for repair solutions and documents meth- ods for troubleshooting electric cars and components takes place in Oslo. The doc- umentation for high-voltage parts such as motors, batteries, DC/DC converters, chargers and air conditioning systems and methods for troubleshooting will be one of the cornerstones of EV Hub’s offer- ing to workshops. EV Hub launched its services in spring 2023, initially starting off with a smaller pilot project in which Autoexperten work- shops in Norway tested the solutions. After that, the plan is to roll out the offer also to Autoexperten in Sweden. The uniqueness of this model is that you do not dispose of any parts and you avoid new production; resulting in both envi- ronmental and economic benefits for the customer. A repaired part can be 30-35% cheaper than a new one, and EV Hub pro- vides a warranty on the high-voltage parts sent to the workshops. KGK’s choice to invest The number of electric cars on our roads and on the aftermarket will keep growing. Some of them will end up at Autoexperten workshops or at other workshops in the country that are cus- tomers of KGK. When KGK and Nassir came into contact, the research and development activities were included in Nassir’s workshop in Helsefyr. “In order to be able to invest and sep- arate the two different businesses, the company EV Hub was created, in which KGK has a majority stake of 65%. Through the investment, KGK will be able to meet the market’s need for electric car compo- nents and expertise. EV Hub has become a supplier to KGK and others in the mar- ket. In the markets where KGK operates, we become the exclusive distributor,” says Muath El Noaimi, business developer at KGK. KEY FACTS KGK, the Norwegian automotive company, has chosen to invest in a sustainable future by accelerating the transition to electrification and a circular economy. KGK aims to meet the market’s need for electric car components and expertise through its investment in Nassir Farooq’s start-up EV Hub, which has started offering repaired high-voltage components for electric cars. Last summer, KGK’s sustainability team began participat- ing with the research institute RISE (Research Institutes of Sweden) in a feasibility study on the circular car fleet of the future. 

18 INSIDE ATR ATR World ATR World The summer season started with Kaha’s VIP customer event in Lahti Kaha (KGK Finland) organised an exhibition, Kaha Expo Lahti 2023, together with Classic Motorshow event in early May 2023. It was lovely to get together again! Kaha Expo 2023 was held together with Classic Motorshow in Lahti Sports and Exhibition Center. Nostalgic cars and networking with colleagues branch networking between automotive professionals. Thank you and have a great summer! Kaha also had an impressive exhibition stand in Classic Motorshow event. Kaha Expo Lahti 2023 was an exclu- sive event, which brought together Finnish customers, Kaha’s employ- ees and the top-notch suppliers. The event was dedicated only to automotive IAM and OES professionals and over 300 customers and 30 suppliers participated in the exhibition. Kaha Expo was held together with the Classic Motorshow 2023 but took place in a separate “KAHA VIP” exhibition hall. Kaha provided tick- ets also to Classic Motorshow for all Kaha Expo guests and exhibitors. The main exhibition halls of Lahti Sports and Exhibition Center were filled with beautiful, nostalgic cars since the Classic Motorshow 2023 was in full swing at the same time. Classic Motorshow is a Finnish top event of the year for classic car enthusiasts, and this year there were over 400 vehicles on display. In the Kaha Expo VIP hall guests could socialise with other guests, visit suppli- ers’ exhibition stands, participate in tech- nical trainings and meet Kaha’s employ- ees – and enjoy some refreshing drinks and food, of course. All in all, the event was a huge success and filled with a cheerful atmosphere and important KEY FACTS The Kaha Expo Lahti 2023 was an exclusive event that was held together with the Classic Motorshow 2023, but took place in a separate “KAHA VIP” exhibition hall, where guests could socialise, visit suppliers’ stands, participate in technical trainings, meet Kaha’s employees and enjoy refresh- ments. The exhibit brought together Finnish customers, Kaha’s employees and top-notch suppliers, who were also provided complimentary tickets to the Classic Motorshow. 

20 INSIDE ATR ATR World Martaş strengthens its board of directors with a new appointment! Ziya Özalp, Erdem Çarıkcı, Hadi Özalp, Ahmet Coşkun, Cem Baver Özalp (f.l.t.r.) Martaş Automotive continues to strengthen its board of directors. Martaş Automotive, which has been one of the most important compa- nies in the industry for 43 years, with its wide product range, high-tech products and qualified staff, has appointed Ahmet Coşkun, who is one of the important names of the industry with his senior management experience in many differ- ent sectors, especially the automotive spare parts industry, as an independent Board Member. Ahmet Coşkun, who start- ed his new position as of April, will support the company’s strategy of globalization and growth. He worked as a senior manager in many reputable companies! Born in 1970 in Kayseri, Ahmet Coşkun completed his undergraduate education at Bilkent University, Department of Industrial Engineering. After completing his MBA program in Production Management and Marketing, Coşkun start- ed his career as a Project Engineer at Delphi Packard Electrical Systems. Later, he worked as Planning Manager at Komili Sabun Kozmetik Sanayi A.Ş, Assistant Sales Manager at Marteks Marmara Tekstil Sanayi ve Ticaret A.Ş, Logistics Manager at Valeo Automotive Systems, Regional Manager at Sertrans International Transport & Trading Ltd, ZF Lemförder. Ahmet Coşkun, who worked as the Factory Manager at Aks Modules Industry, served as the General Manager at Dönmez Clutch, and as a Board Member and General Manager at Heper Metal Döküm Sanayi. At last, Coşkun served as General Manager at Sampa Automotive. Ahmet Coşkun, who is married and has two children, speaks German and French besides English. 

22 INSIDE ATR ATR World “Founded on opportunity” This year LKQ Corporation celebrates its 25th anniversary. In 2011 the NASDAQ listed company crossed the Atlantic Ocean, and today LKQ Europe is the leading distributor of automotive aftermarket parts in Europe. A success story. ment. 1998 was the year: He and a group of investors founded LKQ. Through its scale, the new company brought efficien- cy, improved quality processes and value to the industry by providing a better cus- tomer service experience. The name “LKQ” came directly from an alternative parts term, “Like-Kind-Quality”, which signified that a part was designed to perform similar to the Original Equipment (OE) part. These days, as LKQ has diversi- fied both geographically and into product and service segments beyond its origin, the acronym is now referred to “Leadership. Knowhow. Quality” and more accurately reflects its place in the world. The DNA and mindset of the company didn’t change though: This is best depict as Don Flynn hired Joe Holsten as the first CEO, and Joe still serves on the LKQ board of directors. “LKQ has been founded on opportunity,” says Varun Laroyia, CEO LKQ Europe. “For our founder Don Flynn the fragmented sal- vage and recycled auto parts industry was the opportunity to provide high-quality alternative parts to a marketplace that was eager for cost effective repair solutions.” Since the company’s foundation, LKQ has been focused on growth, through organic development and approximately 300 acquisitions worldwide, in the areas of aftermarket, recycled, remanufactured parts, paint-related products, self-service salvage business, specialty vehicle after- market equipment and accessories, and services. 25 years later the company has more than 45,000 employees globally, operates in over 30 countries, has $15 bil- lion equity value and ranks #283 in the Fortune 500 list. Varun Laroyia: “LKQ as a company and our associates are charac- terized by adaptability, resilience, and a growth mindset. This distinguishes us in our industry.” The company’s legacy, leadership and growth in Europe is equally as impressive: Varun Laroyia, CEO LKQ Europe An idea as simple as bold and vision- ary: reimagine the automotive sal- vage marketplace, and aggregate many of the small & independent trash companies into a single company. When this idea dawned upon Don Flynn, he had been a senior executive at Waste Manage- 

24 SUPPLIERS ATR World ATR World Front pipes Catalytic Converters & Diesel Particulate Filters Intermediate Silencers Rear Silencers The absolute number 1 in durability Contributing to a cleaner world by consistently innovating in mobility and energy At Bosal Research and Development department, Bosal’s extensive team of engineers is involved in developing new technologies, focusing on more durable and environment-friendly products. Bosal’s utmost efforts are being put into making an exhaust system that is the least polluting as possible, resulting in product meeting EURO5 & EURO6 stand- ards. All these products are fully homolo- gated and satisfy all legal requirements in Europe. Contact Bosal at: www.bosal.com, am.info@bosal.com Other product lines Catalytic Converters +/- 1000 parts DPF +/- 350 parts Catalytic Converters & Diesel Particulate Filters: Emerging Trend! Due to stricter legislation and increasing inspections, the demand for catalytic converters and diesel particulate filters will continue to rise. Be prepared and con- tact your local sales representative! DPF Additive Mounting and Repair Parts Towbars Bicycle Carriers KEY FACTS Bosal Research and Development department is involved in developing durable and environ- ment-friendly products, such as a clean exhaust system that meet EURO5 & EURO6 standards. 

26 SUPPLIERS SUPPLIERS ATR World Reliable braking under any circumstances: Brake fluid and service equipment by ATE No compromises when it comes to safety: brake fluid plays a central role in the braking process. For a safe journey, it must therefore bring the appropriate characteristics, such as vis- cosity values, to withstand the conditions within the vehicle. The premium brake brand ATE by Continental offers the entire range in devices and brake fluids when it comes to renewing and servicing the brake fluid. This includes a broad range of six different brake fluids for every need, including its premium brake fluid Super DOT 5.1. It is a perfect fit both for combus- tion engines and for hybrids and electric vehicles. With its high wet boiling point of at least 180 °C and its excellent flowability at ultra-low temperatures, Super Dot 5.1 combines two properties that previously offered brake fluids did not have in this form. The high wet boiling point ensures optimum functionality under high brake loads. In addition, the viscosity values of a maximum of 750 mm²/sec. at -40 °C even exceeds the specifications for brake fluids of class DOT 5.1. This assures a quick response by the driving safety systems even under very cold operating conditions. Leaving nothing to chance: regular control is essential Even a brake fluid with such excellent metrics as the Super Dot 5.1 requires reg- ular checkups and may also need to be replaced. Especially in the case of older vehicles, brake fluid testing is a high-priority for workshop services. The latest gen- eration of the ATE BFCS 300 brake fluid test equipment from the technol- ogy company Continental assists with this task. The ATE BFCS 300 brake fluid testing equipment uses the ther- mo-boiling method to measure the boiling point of all common, gly- col-based brake fluids. During the test procedure, a sample of brake fluid is heated to its boiling point. The device then displays the meas- ured temperature value after approximately 30 seconds. There is an integrated option- al printer interface, allowing a customer friendly service documentation. The coun- ter stores up 10 measurements. to Changing brake fluid made easy When it comes to replacing the brake fluid, ATE brake bleeding units offer work- shops everything that they need for the effective bleeding of commonly encoun- tered brake systems. There are eight dif- ferent units available – two of them being highly representative for the range of services such modern units can offer workshops for their individual application needs. The ATE FB 30 SR sets the stan- dards for filling and bleeding units and is the optimum solution for larger work- shops. With innovative EPC technology and an integrated, independent, and especially robust pump, this particularly versatile and reliable unit permits all the operations required by modern brake systems. On the other hand, the compact, robust ATE FB 5ev is an all-rounder and therefore the ideal solution for smaller workshops that want to meet all the requirements placed on the filling, flush- ing and bleeding of modern electronic brake systems. This easy-to-use unit cov- ers all the pressure ranges employed by the leading car manufacturers. Please visit the ATE website to find more information on all of the brake prod- ucts and services: www.ate.de KEY FACTS The premium brake brand ATE by Continental offers the entire range in devices and brake fluids when it comes to renewing and servicing the brake fluid. This includes a broad range of six different brake fluids for every need, including its premium brake fluid Super DOT 5.1. 

28 SUPPLIERS SUPPLIERS ATR World ATR World Learn anytime. Anywhere. Training auto technicians for a world of change KEY FACTS Delphi Academy’s E-learning platforms offers a convenient, cost-effective, and quick way for technicians to engage with the latest technologies. of parts is no longer enough. Garages need suppliers and partners who can provide them with solutions that allow them to stay ahead of change, and to keep capitalising on revenue opportunities. By providing an e-learning platform, distributors have an opportunity to expand their portfolio, while generating additional revenue, and becoming a valued solution provider for their customers. Delphi Technologies: a trusted training partner The Delphi Academy e-learning platform delivers an engaging and immersive experience. With a regularly updated mix of video, animations, notes, and bite-sized knowledge tests, there’s a vari- ety of learning methods available. The platform is also available in multiple languages – English, Spanish, Polish, French, and Italian – and even more languages will be added progressively. Technicians can rest assured the Delphi Academy can be the trusted training partner for them. that The nature of the job means automotive technicians will always need access to practi- cal training – some- that Delphi thing Technologies also offers at its training centres across Europe. The speed at which electric vehicles and digital technology are evolving has only increased this need. When faced with the commercial pressures of running or supplying a workshop, an expert online resource, cou- pled with expert-led practical training, enables technicians to expand their skillset with minimum fuss, without impacting their bottom line – a winning combination! delphiaftermarket.com With the increasingly widespread adoption of electric and hybrid vehicles, and the continuing development of in-car electronics and digital technology, such as auto- mated driving and V2X (vehicle to everything connectivity), the automotive sector is experiencing a technical revolution. Without adequate training, technicians will find it harder to keep up with the rate at which these technologies are evolving. At the same time, there is a growing need for those who need such training to be able to access it: when, where, and how they choose. Indeed, Delphi Technologies’ own research has identified a prefer- ence for blended learning – a mix of face-to-face and online. Enter e-learning ... convenient and cost-effective E-learning platforms, such as the Delphi Academy, offer a con- venient, cost-effective, and quick way for technicians to engage with the latest technologies. By providing access to a wealth of training materials – a com- bination of theory and how-to videos, on subjects such as electric and hybrid vehicles, ADAS, and diagnostics – on any device, from any location, and at a convenient time, such a platform makes it significantly easier for technicians to continuously enhance their skills and keep up to date with the most recent technological developments. By virtue of being on-demand, it enables a workshop techni- cian confronted with a particular issue to consult an online video and be back to work in minutes. Its digital nature also allows del- egates to engage in an interactive manner. An engine simulator, for example, allows users to replace or isolate different compo- nents in a virtual environment to help identify the root cause of an issue and test their skills in resolving it. Distributors also benefit from such an e-learning platform. Given the growing complexity of the market, just being a supplier 

30 SUPPLIERS ATR World The future of mobility Front Phygital Shields as a key technology for automated driving and e-mobility HELLA, the automotive supplier operating under the umbrella brand FORVIA, is driving full speed ahead into the future: Front Phygital Shields are among the most technologi- cally sophisticated products in HELLA’s entire lighting portfolio. By means of lighting and multicoloring, these large- area, complex modules meant for the front of the vehicle are used as a style-defining and brand-differentiating design elements for electric vehicles. With additional fea- See for yourself and take a look inside the Front Phygital Shields production from HELLA. Depending on customer specifications, Front Phygital Shields from HELLA are available in various levels of integration, for example, with different lighting func- tionalities. Based on the requirements of individual customers, headlamp and signal light functions can be incorporated. LEDs can also be used to illuminate the front of the vehicle, highlight brand-typical design elements or generate coming home/leav- ing home animations. From mid-2025, HELLA will equip a total of eight different electric vehicles from German premium car manufacturers with highly integrated modules for the front of the vehicle. Front Phygital Shields consist of up to eight different foil and plastic layers, some of which are made out of sustain able recy- cled materials. For one of their customer projects HELLA is also using polyurethane plastics for the first time anywhere in the company. They provide the Phygital Shields with a self-healing effect: after minor damage or deformation caused by weather or stone chips they can return to their original state under the influence of heat, such as sunlight, thanks to the poly- urethanes used. KEY FACTS From mid-2025, HELLA will equip a total of eight different electric vehicles from German premium car manufacturers with highly integrated modules for the front of the vehicle. Front Phygital Shields are primarily used as differ- entiating design elements in electric vehicles and also play a key role in automated driving. tures such as integrated sensor technolo- gy, radar permeability and heating, they also play a central role in automated dri- ving. (The multifunctional Front Phygital Shields ensure that they function reliably and are protected mechanically as well as from environmental influences). So, a unique look and excellent protection are combined in one product. 

32 SUPPLIERS ATR World Product innovation: Philips Ultinon Pro6000 Road-legal Philips LED ranges in major European countries es strain on the eyes. The Philips Ultinon Pro6000 headlight range also features greater durability with up to 3,000 hours’ lifetime. Advanced AirBoost technology and a built-in fan for active cooling con- tribute to long-lasting reliability. “We believe that the only way to develop a road-legal bulb is to focus on safety: the safety of drivers, passengers, bicyclists, pedestrians, and anyone else using the roadways,” said Emmanuelle Pierre-Elien, EMEA Product Manager for LED at Lumileds. “We will continue to provide ever-in- creasing coverage of the vehicle marques and models and will con- tinue to legalise our LED solution in more countries in the near time frame”, she added. Plug-and-play installation from best-in-class design Thanks to its brand-new, one- piece design, this bulb fits easily into exist- ing headlamp units. Integrated electronics ensure a compact footprint, making instal- lation easy for DIYers or mechanics even where space is tight – just plug and play. Philips Ultinon Pro6000 LED range in Germany, Austria, Spain and Czech Republic and Philips Ultinon Pro6001 range in France are available in the most common headlight bulb types, H4-LED and H7-LED. W5W-LED signalling bulb is available in Germany, Austria and Spain already. More information on the road-legal sta- tus in your country: www.philips.com/ roadlegalled Discover how Lumileds advance automotive lighting and improve road safety with the launch of the Philips road-legal LED automotive head- light bulbs in major European countries, available as H4-LED, H7-LED and W5W- LED1 signalling lights for many cars, cara- van, transporter and the world’s first LED retrofit for motorcycle. Safe road-legal headlighting bulbs on the market worldwide The homologation certificate for Lumileds’ Philips Ultinon Pro6000 H4-LED, H7-LED and W5W-LED was grant- ed in accordance with the regulation issued by the German and French authori- ties with recognition in major European countries. It enables the use of LED retrofit bulbs in selected vehicle models. This reg- ulation aims to improve safety for public roads and road-users, while providing KEY FACTS Local drivers can now convert their halogen headlamps to the brighter, approved light of Philips Ultinon Pro6000 bulbs on a wide range of car and motorcycle models. strict criteria for the installation and per- formance of headlight bulbs in vehicles. Local drivers can now convert their hal- ogen headlamps to the brighter, approved light of Philips Ultinon Pro6000 bulbs on a wide range of car and motorcycle models. Up to 230% brighter light for both performance and style These premium Philips LED bulbs improve safety by boosting visibility and delivering a perfect beam pattern that illu- minates the road ahead without dazzling other road users. Once fitted, the Philips Ultinon Pro6000 H7-LED and H4-LED types pro- vide up to 230% brighter light compared to the minimum legal standard for halogen bulbs. That light comes courtesy of the advance Lumileds LUXEON Altilon LEDs – the same LEDs used by automotive Original Equipment Manufacturers. Its cool white beam with a stylish colour temperature of up to 5800 Kelvin – the same colour temperature used by Original Equipment Manufacturers – provides a comfortable driving experience and reduc- 

34 SUPPLIERS SUPPLIERS ATR World TecAlliance ranks MANN-FILTER as “Premier Data Supplier” (PDS) MANN-FILTER receives new gold status for maintaining the highest standards of quality for supplied data. TecDoc is the leading spare parts catalouge system on the independent automotive aftermarket In February 2023, premium brand MANN-FILTER, part of global filtration expert MANN+HUMMEL, was award- ed the TecDoc Gold Standard “Premier Data Supplier” by TecAlliance. This seal of quality is given to data suppliers that ensure the highest standard of quality for supplied data. These data providers are assessed on the basis of numerous criteria, such as validation and key per- formance indicators (KPIs). Before the “Premier Data Supplier” seal of quality was introduced in 2021, the strong MANN-FILTER brand had already been a “Certified Data Supplier”. “We are very proud that MANN-FILTER has been given this award”, says Frank Friedmann, Director Product Management IAM Europe at MANN+HUMMEL. “High- quality data is an immensely important component of our focus on total customer dedication. We help our customers by pro- viding high-quality information about our filters, i.e., dimensions, images, product features, cross references, and links to the respective vehicles. This enables work- shops and wholesalers to quickly find in TecDoc the exact filter they need for their specific application, among more than 6,800 MANN-FILTER filters worldwide. This is what we mean by our slogan “MANN-FILTER – Perfect parts. Perfect service.”, Friedmann adds. automotive aftermarket. With a market coverage of almost 97%, MANN-FILTER provides air filters, oil filters, fuel filters, and cabin air filters for nearly every pas- senger car as well as a number of commer- cial, agricultural, and construction vehicles. With the slogan “Perfect parts. Perfect service.”, this premium brand is synony- mous with innovative, high-quality prod- ucts, total customer dedication, and out- standing service in sales and marketing. TecAlliance is a global industry initia- tive that has been setting standards for data within the international automotive aftermarket for over 25 years. TecDoc is a service provided by TecAlliance and the world’s leading spare parts catalouge on the automotive aftermarket. As a strong, global brand under world- wide filtration expert MANN+HUMMEL, MANN-FILTER offers an extensive range of filters in Original Equipment quality for the KEY FACTS MANN-FILTER offers an extensive range of filters in Original Equipment quality for the automotive aftermar- ket. With almost 97% market cover- age, MANN-FILTER provides air filters, oil filters, fuel filters, and cabin air filters for nearly every passenger car as well as a number of commercial, agricultural, and construction vehicles. 

36 SUPPLIERS ATR World Niterra’s Aftermarket brands Niterra, formerly known as NGK SPARK PLUG, is the supplier of choice when it comes to ignition parts and vehicle electronics. Nothing shows that more clearly than the iconic NGK and NTK brand names and logos. The NGK spark plugs range offers the right product for nearly every demand and Niterra is the number one supplier in OE and IAM. With more than 1,600 part num- bers available for European markets the brand covers 86% of the vehicles in operation in Europe. For over 85 years now, Niterra, a company which has its roots in technical ceramics, has been renowned for its dedication to engineer- its production of ing excellence and high-quality components for internal combustion engines as well as sensor technology. That will not change, just as Mobility will continue to be one of the four business fields the company focuses on, next to Medical, Environment & Ener- gy and Communications. And, of course, Niterra’s iconic automotive brands - NGK Ignition Parts and NTK Vehicle Electron- ics - will continue to play a vital role for the company. NGK Ignition Parts Niterra is committed to engineering excellence. The company invests in research and development to ensure pre- cise, state of the art solutions that deliver top performance ignition parts for petrol engines. Today, the company produces over 1,000 different types of spark plugs for almost every type of engine, from automotive to motorcycles, marine, pow- er sports and many other applications. for Niterra offers a similar market cover- age diesel engines. With the company’s many years of engineering experience, NGK glow plugs ensure a reli- able start for diesel engines, no matter what the weather. There are more than 300 part numbers available, covering 86% of the vehicles in operation in Europe today. NTK Vehicle Electronics Already the world’s leading vehicle electronics specialist, Niterra nonethe- less continues to expand its comprehen- sive NTK Vehicle Electronics range for the aftermarket, working to ensure that there is a top-quality solution for every vehicle sensor need. And Niterrra is proud to note that with its NTK brand it makes a positive contribution to the environment by ensuring optimal engine performance and compliance with emis- sion standards. Overall, there are six product lines which are offered under the NTK brand. The oxygen sensor range, renowned for its high quality, has a total of 615 part numbers, covering all types of engine sensors (Zirconium Dioxide, Titanium Dioxide and Broad/Wideband/Linear). And the brand’s already impressive car parc coverage is still growing. Service True to its traditions, Niterra cares deeply about its customers. The company provides unsurpassed personal sales sup- port, using the full range of modern com- munications channels. For example, essential technical information can be accessed on its innovative TekniWiki plat- form. Finding information on spare parts is simple with the company’s intuitive Part Finder based on TecDoc information, while its website and Social Media chan- nels provide interesting company-related content. Times are changing, and the new com- pany name reflects that, but the quality and service that customers have come to rely on will always remain the same. KEY FACTS Niterra’s iconic automotive brands – NGK Ignition Parts and NTK Vehicle Electronics – are renowned for their high quality. The NGK spark plugs range offers the right product for nearly every demand and Niterra is the number one supplier in OE and IAM. Niterra offers six product lines under the NTK brand. The oxygen sensor range, renowned for its high quality, has a total of 615 part numbers, covering all types of engine sensors (Zirconium Dioxide, Titanium Dioxide and Broad/Wideband/Linear). 

38 SUPPLIERS ATR World ATR World Setting the Standard NEW: Optimised flange design of wheel bearings Schaeffler innovations are setting the standard As a long-standing partner to the auto- motive industry, Schaeffler and its FAG brand have been driving the development of wheel bearings for over 135 years. Various Schaeffler innovations & patents, such as the snap ring, the orbitally formed shoulder, the low friction torque or the face spline, have set the industry standard, again and again. Thanks to the great inven- tiveness of Schaeffler engineers, this development will also continue into the future. Today, the company’s product portfolio covers • All wheel bearing generations • Both in series production and in the aftermarket, enabling a specific adaptation to almost any vehicle and repair requirement Optimised ECO-Hub flange design saves weight In order to meet the steadily increasing requirements for weight and the associat- ed reduction in CO2 emissions, FAG also relies on an optimised ECO-Hub flange design. This enables a weight reduction of the wheel bearings of up to 20 %*. In order to avoid any deterioration in load carrying and durability, a special induction hardening process is used in production. This creates special stiffness in the flange and outer ring area – guaran- teeing maximum safety and functionality. FAG WheelSet: Comprehensive wheel bearing sets in market-leading quality In order not to lose any time when ordering parts, the FAG wheel bearing sets from Schaeffler always contain the neces- sary accessories, of course, precisely KEY FACTS Schaeffler and its FAG brand have consistently pioneered innovation within the automotive industry for over 135 years. Various Schaeffler innovations & patents, such as the snap ring, the orbitally formed shoulder, the low friction torque or the face spline, have continu- ously set the industry standard. Today, Schaeffler’s extensive product portfolio covers all generations of wheel bearings, catering to both series production and the aftermarket, ensuring unrivaled adaptabil- ity to a wide range of vehicles and repair requirements. matched to the vehicle. Compared with wheel bearing sets from competitors, the FAG Wheel-Set contains more relevant accessories in 13 %** of the applications – an advantage that many garages already appreciate today. Thanks to its market-leading quality in the field of wheel bearings as well as in accessories, the FAG WheelSet enables: • A secure fit of the wheel bearing within the steering knuckle • A permanent preload of the wheel bearing • An optimum concentricity Wheel bearing with weight- optimised ECO-Hub flange design Wheel bearing with thinner flange design Wheel bearing with traditional flange design * Compared to wheel bearings without flange optimisation, source: Schaeffler Analysis 2020 ** Source: TecDoc Analysis 10/2020 

40 SUPPLIERS ATR World ATR World Valeo’s OE Pedigree on Transmission: A Class Above Valeo’s main areas of expertise are in the manufacturing of OE clutches and DMFs. Offering three top-of-the-line product ranges for the Independent Aftermarket (IAM), Valeo’s goal is to provide high quality transmission products that suit an array of needs and requirements Fortunately, Valeo also offers the IAM the exact same range of products that are installed as Original Equip- ment on major international brands such as Mercedes and Renault. These ranges come in the form of differ- ent products such as clutch kits and DMFs for dual dry and dual wet clutch transmis- sions, actuators for dual dry clutches and coupling rotors for hybrid applications. Valeo’s Dual Mass Flywheel (DMF) Valeo’s Pendulum Dual Mass flywheel Gen.2 (PACE award winner in 2022) is rec- ognised throughout the industry for its innovative reduction of noise, vibration, and harshness. KEY FACTS Valeo expertly manufactures OE clutches and Dual Mass Flywheels for a smooth and efficient driving experience. Valeo also offers the Independent Aftermarket (IAM) the exact same range of products that are installed as Original Equipment on major international brands such as Mercedes and Renault. This technology is essential for the per- formance of hybrid vehicles because they require a strong filtration system to main- tain both longevity and comfort within the vehicle. Valeo demonstrates how its Pendulum Damper technology can be used to enable solutions that reduce gas emis- sions and pollution in hybrid vehicles and in vehicles with electrified Dual Clutch Transmissions (DCTs). Valeo’s Dual Dry Clutches (DDC) Another of Valeo’s first class range is the Dual Dry Clutch range, which is 100% OE technology. Valeo’s DDCs were designed to offer a continuous transmission of engine power, with minimum torque loss during gear change, to allow a smooth acceleration and fostering powerful driving sensations. Gear disengagement operates without electrical power being controlled by the electromechanical actuator. All these inno- vations put together enhance comfort, lower vibrations and resistance, ultimately reducing fuel consumption and CO2 emissions. Valeo’s Dual Wet Clutches (DWC) Last but not least in Valeo’s high quality transmission range are the Dual Wet Clutches (DWC), which offer another inno- vative solution for those seeking a smooth and efficient driving experience. Valeo’s Dual Wet Clutches offer superior performance when compared to tradition- al clutches by offering better heat dissipa- tion, which prevents overheating and ensures consistent performance over time. The entire shifting process is rapid and without any interruption in torque. This results in improved acceleration and smoother gear changes, again creating a more comfortable driving experience and greater fuel efficiency. DWCs are also known for their versatil- ity and can be used in a variety of vehicles, including hybrid vehicles. Guaranteeing satisfaction Ultimately, whichever range suits Valeo’s customers, they can always be ensured of an excellent driving experience. With these three top-of-the-line ranges, Valeo is showing its commitment to sup- plying high quality transmission products that meet expectations at the very top end of the market. By putting fuel efficiency, comfort, and durability at the front of their thinking, Valeo is the perfect solution for any transmission needs required throughout the aftermarket. 

42 TRENDS ATR World Aftermarket in the digital age: Technology, tools, data, and the impact of AI Welcome to the future of the automotive aftermarket, a world of connected vehicles, artificial intelligence, and extraordinary change. Are you ready? The automotive industry, along with the wider mobility and technology sectors, is undergoing an unprece- dented period of change. From connected vehicles and autonomous systems to over- the-air diagnostics, technology is ushering in a new era for the aftermarket sector. All these systems create an overwhelming amount of data and have the potential to completely change the way vehicles are serviced – particularly when artificial intel- ligence (AI) is also considered. More technology in the workshop The rise of technology and digital tools within the workshop environment is a clear reflection of the wider digital revo- lution. As vehicles become more complex, the demand for technical skills and knowl- edge within the independent aftermarket increases, particularly as it seeks to remain competitive with OEM networks. This will become increasingly important over the next few years, as the electrifica- tion shift coincides with more advanced on-board technologies and systems. One example is the rapid evolution and spread of ADAS within the European vehi- cle parc. Spurred by increasing road safe- ty concerns and strict government regu- lations, the European ADAS market is expected to reach €19.2 billion by 2027, growing at an annual rate of 17%.1 With systems like autonomous emergency braking, lane keep assist, blind spot mon- itoring, and adaptive cruise control becoming commonplace, workshops need 

IMPRINT Published by: ATR International AG Marie-Curie-Straße 3 73770 Denkendorf, Germany Tel. + 49 (0) 711 91 89 79-0 E-Mail: info@atr.de Website: www.atr.de Registration court: Amtsgericht Stuttgart Value added tax ref. no.: DE 205929349 Registration no.: HRB 20992 Responsible: Warren Espinoza (CEO), Henning Kaeß and Wolfgang Menges Produced and edited by: Sympra GmbH (GPRA) Cover picture: ATR International (01) / ATR International (02) / Adobe Stock: lassedesignen, Adobe Stock: Framestock , ATR International, Schaeffler, DRiV Ferodo (03) / Adobe Stock: Heiko Küverling; Adobe Stock: Catchawal; Adobe Stock: Framestock (04-05) / CARUSO (06-07) / ATR International (08-09) / ATR International (10) / Adobe Stock: satori; ATR International (11) / Create Business (12) / Rimbunan Kuasa (13) / Empire Motor (14) / CD Group (15) / KGK (16-17) / KAHA (18) / Martas (19-21) / LKQ (22-23) / BOSAL (24) / Bosch (25) / Continental (26) / ContiTech (27) / Delphi Technologies (28) / DRiV Ferodo (29) / HELLA (25) / KYB (31) / LUMILEDS: Philips (32) / MAHLE (33) / MANN-FILTER (34) / Nissens (35) / Niterra (36) / NRF (37) / Schaeffler (38) / SOGEFI Group (39) / Valeo (40) / ZF Aftermarket (41) / Adobe Stock: sizsus; Adobe Stock: lassedesignen; Adobe Stock: metamorworks (42-43) The authors are responsible for the content and images in their articles.