ATR World Information | Facts | Figures The UK’s largest heavy truck parts distributor joins ATR Digraph Transport Supplies Ltd. bolsters ATR’s presence in UK commercial vehicle segment 04 17 38 INDUSTRY IAM to face challenges, but projected to come through INSIDE ATR Phaeton launches a network of workshops in Kazakhstan NEW MOBILITY Continental‘s RVD tightens car driver-workshop relationship 1 2 0 2 L I R P A – 1 E U S S I
02 EDITORIAL ATR World Dear readers I am pleased to present you this year’s ﬁrst issue of ATR World in which we want to warmly welcome a new ATR shareholder. As of January 2021, Digraph Transport Supplies Ltd. has joined ATR. Digraph is the UK’s most successful commercial motor factor business supplying Original Equipment Quality parts from leading manufacturers for the commercial truck and trailer, bus and coach markets. I look forward to a fruitful collaboration with them. Please navigate to page 08 and 09 for more insights. In the Asia Paciﬁc region, the ﬁrst ATR APAC web conference was organised in mid-January. For more details, kindly have a look at page 07. In the Industry section, you can ﬁnd an interesting outlook for the IAM in 2021. At the end, this issue also features the topic of e-commerce in the IAM in the Trends chapter. I hope you enjoy reading this issue. In case you would like to know a little bit more about me, you may ﬁnd an introductory interview within this issue. I am looking forward to working with you and hope to be able to meet you in person soon! Warren Espinoza CEO, ATR International AG
APRIL 2021 CONTENT 03 37 28 38 21 12 18 INDUSTRY 04 The automotive Independent Aftermarket (IAM) will continue to face challenges, but projected to come out ahead INSIDE ATR 06 In conversation with Warren Espinoza, ATR International AG’s new CEO 07 08 APAC Supplier Day kick-off Digraph: The largest independent aftermarket heavy truck parts distributor in the UK is now part of the ATR family KGK bought Laitis Handels AB 10 11 Kaha opened new business unit in January 12 LKQ: The one-sided substitution of some technologies to achieve CO2 savings is a paradox: narrowing down the approach shows great risk 13 Maciej Oleksowicz takes increased stake in Inter Cars 14 Erdem Çarıkcı is the new General Manager of Martaş Automotive 16 17 The CGA Group starts with its first streaming day Phaeton launches a network of workshops and auto parts stores in Kazakhstan SUPPLIERS 18 19 20 21 22 The bilstein group – now an IPAS supplier for timing chains and timing chain kits ATR International and BOSCH Automotive Aftermarket: partnership for growth Clarios: The role of 12 Volt batteries in electric vehicles Continental: Parts for electric parking brakes directly from the OEM Continental: Now containing even more for professionals: expanded offering for PRO kits 23 24 25 Delphi Technologies: Making sense of exhaust sensors DENSO: Enhanced Visual Inspection feature improves e-Videns tool DRiV: MOOG® highlights key differences in steering and suspension parts that can affect customer safety and satisfaction Elring: Cylinder head covers – complete – ready to install 26 27 Gates: E-Start drives repair opportunities 28 29 HELLA: An attractive appearance KYB looks at the relationship between shocks and stability control 30 MAHLE OzonePRO effective against coronaviruses 31 Now even more recycled fibres in air filters from MANN-FILTER 32 33 34 35 36 Metelli Group: Important new water pumps A bright future and high business potential available from Nissens Innovation at the core of NTN-SNR’s DNA Saleri becomes IPAS supplier for water pumps Schaeffler: Safe on the road with our FAG chassis parts TRENDS 37 Competition to potentially define e-commerce opportunities in Independent Aftermarket (IAM) NEW MOBILITY 38 Continental: Profit for dealers: Remote Vehicle Data 39 IAM solution: digital workshop platform IMPRINT
04 INDUSTRY ATR World Industry outlook: The automotive Independent Aftermarket (IAM) will continue to face challenges, but projected to come out ahead While the IAM is not out of the woods yet, experts are optimistic as the industry continues to navigate new consumer preferences, while witnessing notable sales milestones. Suppliers are fraught with supply chain disruptions. Automakers have facilities. closed manufacturing Dealerships are faced with contactless selling hurdles. Repair shops are in search of quality spare parts. These were all, un- fortunately, realities of 2020 for the auto- motive industry as a whole. And while companies near and far are still staring directly in the face of such challenges, there is an overwhelming sense of opti- mism felt industry wide. Before we all start to see the effects of this optimism, it is important to acknowl- edge the facts. Vehicle purchasing patterns and con- sumer readiness According to Deloitte’s 2021 Global Automotive Consumer Study, nearly 70% of consumers in the United States have no intention of altering their timeline to ac- quire their next vehicle because of the COVID-19 pandemic. On the contrary, of those surveyed, 17% said they will acquire their next vehicle later than planned. In India, 27% of people surveyed prefer to acquire their next vehicle fully virtually, while 16% prefer to do so in Germany.1 But, does this mean we will see a full shift to- wards virtual purchasing methods? According to the Study, not so fast. The main reason for consumers in the United States (75%), Germany (76%), Japan (80%), South Korea (70%), and India (75%) not being interested in a virtual ac- quisition process for their next vehicle comes down to the fact that they have to see the vehicle before purchasing it.2 In China, 59% of consumers chalked their de- cision up to the fact that they have to test drive the vehicle first as the primary rea- son not to virtually acquire their next vehicle.3 Automotive executives should take note. Vehicle maintenance in our new reality When it comes to servicing their vehicle, more than 60% of surveyed consumers said they would be interested in having their vehicle picked up from their home or office. On the topic of repair, when looking at independent repair facilities in the United States, 91% reported a de- crease in revenue in 2020, with 1.3% ex- pecting not to recover financially.4 And while these figures hit hard – and indi- cate an evolving industry – there is rea- son to be optimistic about the IAM as we push forward in 2021. Withstanding optimism felt industry wide According to the Original Equipment Suppliers Association’s (OESA) Q4 2020 Barometer, optimism has increased on the supplier side. There was a much-improved outlook when looking at Q4 2020 postings compared with Q3 of 2020; experts are expecting to see vehicle miles traveled continue to return to pre-pandemic lev- els.5 When looking at the automotive after- 12021 Global Automotive Consumer Study. Global focus countries. Deloitte. https://www2.deloitte.com/content/dam/Deloitte/us/Documents/manufacturing/us-2021-global-automotive-consu- mer-study-global-focus-countries.pdf. Retrieved: February 3, 2021. 2Ibid. 3Ibid. 4Automotive aftermarket outlook 2021 – what’s to come. AutoInc. https://www.autoinc.org/automotive-aftermarket- outlook-2021-whats-to-come/. January 19, 2021. 5Ibid.
APRIL 2021 INDUSTRY 05 market business and OEM sales, both proved their resiliency in the midst of the COVID-19 pandemic last year6 with the Aftermarket Parts Industry continuing to break sales glass ceilings.7 Fading fears related to the pandemic and industry resil- iency can be attributed to this increase in optimism. Strong and sustained sales expected In 2021, it is expected that the Automotive Aftermarket Parts Industry will achieve $723 billion in sales, with the United States accounting for $296 billion alone.8 This milestone can be, at least in part, attribut- ed to diverse and technologically-ad- vanced vehicle options in addition to e-commerce captivating consumers look- ing for a wide variety of products to per- sonalise their vehicle. KEY FACTS What to watch for The industry’s performance in 2020 speaks for itself – it has not just shown re- silience, but change, especially when it comes to sales and keeping service levels at acceptable levels. But it is, of course, pertinent that leaders throughout the au- tomotive industry keep their eye on ongo- ing challenges that are still posing threats to their bottom line and performance, es- pecially in the first half of 2021. In recent news, there are fears that semiconductor shortages are impacting the automotive industry, and ultimately slowing vehicle production.9 Additionally, experts are ada- Leaders in the IAM should take note – the way in which consumers will purchase and maintain their vehi- cle(s) is changing, but strong sales provide optimism industry wide. mant that fostering a practical global sup- ply chain infrastructure is of the utmost importance.10 At the end of the day, it is clear that many competing factors will need to be navigated simultaneously as the IAM and automotive industry as a whole forge ahead in 2021. 6Ibid. 7Trends Transforming The Aftermarket Auto Parts Outlook in 2021. Linchpinseo.com. https://linchpinseo.com/trends-in-the-automotive-aftermarket-parts-industry/. October 12, 2020. 8Trends Transforming The Aftermarket Auto Parts Outlook in 2021. Linchpinseo.com. https://linchpinseo.com/trends-in-the-automotive-aftermarket-parts-industry/. October 12, 2020. 9The Semiconductor Shortage Has Come for the Auto Industry. https://www.extremetech.com/computing/319049-the-semiconductor-shortage-has-come-for-the-auto-industry. January 12, 2021. 10Automotive aftermarket outlook 2021 – what’s to come. AutoInc. https://www.autoinc.org/automotive-aftermarket-outlook-2021-whats-to-come/. January 19, 2021.
06 INSIDE ATR ATR World In conversation with Warren Espinoza, ATR International AG’s new CEO As of January 2021, Warren took on his new position and now completes the new management team at ATR. We sat down with Warren, virtually of course, at his home in South Africa. Warren, you’ve recently joined ATR as CEO. This also means that you and your wife will relocate to Germany in the near future (granted the pandemic allows). What are you most looking forward to about living in Europe/ Germany? Given the circumstances, I am still working from Johannesburg in South Africa, and have not yet been able to get to the office in Germany. With that said, I am really looking forward to the adventure ahead. A new country, new company and learning about many new markets is a very enticing challenge. My wife and I are looking for- ward to being able to travel in and around Europe as it will be so much more accessi- ble than when we were living in South Africa. We plan to learn the German lan- guage and will actively try to experience the culture and way of life in Germany. Germany is, in many ways, the centre of the automotive excellence, so being a part of the IAM in the country will bring me a lot closer to the action, so the speak. And, im- portantly, I do believe that I can make a difference at ATR and am looking forward to all the challenges that await. Can you tell us about your professional experiences in the IAM in South Africa? I started out in a first-tier component man- ufacturer, suppling into the local OEM market in South Africa. Later on, when the Midas Group was acquired, I took the op- portunity to join the Aftermarket. Midas was the leading Aftermarket player in Southern Africa (including Namibia, Zimbabwe, Lesotho, Swaziland, Botswana and Mozambique) both at the distributor and retail level. Midas serviced the retail Aftermarket primarily through a network of over 300 franchised and owned Midas retail stores. In addition, the company owned and managed six workshop fran- chise concepts. These concepts resulted in the largest automotive Aftermarket foot- print with over 700 franchised outlets. I’ve lived and grown up with the Aftermarket in South Africa. And while South Africa is one of the more developed economies on the African continent, it is still an emerging economy with a unique set of circumstances – two of which being its location at the tip of Africa (far from the European markets) and its recent history of isolation pre-democracy. In my 25 years of Aftermarket experience in the country, I participated in a leveraged buyout of Midas from its listed shareholders in 2002 and have been fortunate to work in many different positions within the Aftermarket, including CEO of Motus Aftermarket Parts, formerly the Midas Group, from 2011-2019. Interestingly, Midas joined ATR as a share- holder in 2011, and I was elected onto the ATR Supervisory Board in 2015. At the end of 2019, I decided to take time out to de- cide on the next challenge not knowing that it would be at ATR. How do you plan to bring your expertise to ATR? Firstly, I am fortunate in that I can bring the dual perspective of having been a shareholder of ATR as well as being on the Supervisory Board for 5 years. With ATR’s intentions of sustaining and growing its global presence, new ideas and perspec- tives are necessary, and I plan to bring mine to the table. In a more general sense, I plan on providing strategic direction and support for internal and external relation- ships, while diversifying our service offer- ing and growing the company. One of my overarching goals is to facilitate an envi- ronment of empowerment in which our people can flourish and grow. What are your initial goals for ATR, especially for this upcoming year? Pandemic aside, it was my intention to spend the initial period getting to know the ATR team in person and visit with shareholders to get a more in depth un- derstanding of their businesses and their needs and wants from ATR. This is all, of course, happening virtually as face-to- face meetings are temporarily on hold. Despite this, improved and increased communication is critical and this will be an area of focus for me in the first half of 2021. Two ways of doing so are with more “... I do believe that I can make a difference at ATR ...” regional webinars and an increased fre- quency of shareholder communications. ATR is a “relationships business” and is one part of an important 3-way relation- ship with shareholders and suppliers. My goal is to keep relationships honest, re- newed and exciting. There are a few stra- tegic initiatives, still embryonic at the mo- ment, which will require strategic review and focus in the immediate future. What are your thoughts on COVID-19 and the IAM? The pandemic has had a significant impact on both developed and developing mar- kets the world over with governments
APRIL 2021 INSIDE ATR 07 scrambling to provide stimulus packages to keep the economies going. When you look at emerging markets, developing na- tions don’t have financial resources to pro- vide stimulus. These governments are just trying to keep their economies open. The pandemic itself has had a clear impact on the IAM in 2020 as governments the world over have implemented varying levels of lockdowns/restrictions to stem the tide of the pandemic. The IAM is a very resilient market and reaction to the pandemic has been varied and swift; however, overall, it is clear that conservatism and cash man- agement have been crucial to the survival Who is Warren? In a nutshell: • He was born in Zambia in 1969. • He is married with two daughters. • Holds an honours degree in finan- cial accounting; held various posi- tions previously, such as Financial Director, Sales Director, Managing Director, COO, and CEO. • Hobbies: golf, triathlons and cycling. He is hoping to participate in the Swiss Epic in 2021. of SMMEs in all markets. Demand for com- ponents was strengthening towards the end of 2020, however future revenues re- main uncertain in these times. The 2nd wave has, in many ways, been more severe than the first driving concern for the sus- tainability of the recovery in the IAM. I be- lieve we will see varying degrees of recov- ery amongst our shareholders. One distinction to be made in this regard is that between developed and developing/ emerging markets. Take the example I mentioned earlier with significant stimulus packages being rolled out in many of the developed markets. Smaller, less financial- ly sound, emerging markets will see a dif- ferent type of recovery in terms of speed and sustainability. Similarly, there will be vastly different rates of the roll out of vac- cinations in both markets. It follows that a recovery will be faster in an economy which has the advantage of vaccinating its population more quickly. ATR is working on expansion efforts in Asia and South America. What are your hopes for the company in these markets (and existing ones) as you take the lead at the organisation? Our market penetration in some emerging markets is not where we would like it to be. It is clear that ATR needs to think and op- erate in a globally-minded way, while act- ing locally. ATR has already established a presence in Asia and South America with a specific objective of using local exper- tise to assist with our expansion in those regions. It is my intention to drive these initiatives while growing our penetration and shareholders in both regions. APAC Supplier Day kick-off The first ATR APAC web conference Further meetings with additional IPAS partners will follow and are already being planned. We will keep you updated! Vincent Tan from ATR APAC is availa- ble for more information: firstname.lastname@example.org. was organised with IPAS partner, BOSCH. The web conference took place on 19 January 2021. More than 50 participants from ATR shareholders in the APAC region took part. The web conference was organised by ATR APAC and ATR Germany, represented by Vincent Tan. A general session and breakout meetings were aimed at the lo- cal needs of ATR shareholders. This APAC-focused web conference is another example of the result of ATR’s strategy to invest in a robust structure on a regional level. With local representation, ATR is and will be able to specifically iden- tify and address local industry issues, act- ing under ATR global guidelines but exe- cuting based on local realities. The web conference was a great suc- cess and will not be the last one of its kind.
08 INSIDE ATR ATR World The largest independent aftermarket heavy truck parts distributor in the UK is now part of the ATR family Digraph Transport Supplies Ltd. strengthens ATR’s position in the UK’s commercial vehicle market. What do apples and pears have to do with heavy truck spare parts? In the context of company founda- tions, this question seems difficult to an- swer at first glance. However, the answer can be found in the year 1970 in the UK. The Rawson family owned a greengro- cer shop as their first family business. From selling apples and pears they set up their business in selling heavy truck spare parts in 1976 – with a unique and success- ful journey taking shape! The founder of Digraph Transport Supplies, Peter Rawson, started as a one-man-business with one car, one porta cabin, one lock up, and himself. The company started to grow and, in the 1980s, Peter’s son, James Rawson, joined the family business, taking up the role of Managing Director in 2003 and then CEO in March 2019. He has been part of the success story and knows about Digraph’s key to success. “Each of our staff follow the ‘whatever it takes’ atti- tude,” said James. “We believe in strong business relationships, hard work and ab- solute dedication to succeed.” Digraph provides industry-leading customer ser- From left to right: David Dimbleby, Commercial Manager and James Rawson, CEO
APRIL 2021 INSIDE ATR 09 Digraph at a glance: • Name: Digraph Transport Supplies Ltd. • Headquarters: Eastwood, Nottingham, the UK • Founded in: 1976 • Founder: Peter Rawson • CEO: James Rawson • 2020 Sales: £33M GBP • 2021 Sales forecast: >£40M GBP • Network: 20 branches • Employees: 260 • Clients: 4,000 vice with an extensive fleet of over 150 delivery vehicles as well as a stock hold- ing of 50,000 unique SKUs. This ap- proach has pushed the business forward with strong growth, despite difficult trad- ing circumstances, growing its business steadily over the years. Digraph is now the UK’s most success- ful distributor for OEM and aftermarket vehicle spare parts, consumables, work- shop tools and equipment, particularly specialising in the heavy truck parts mar- ket. Investment in 2017 from Sukhpal and LKQ Corporation has provided the ideal platform to move the business forward in the coming years. With a head office at Eastwood, Nottingham, Digraph now has 20 branches – and growing across the UK. “Our target is to achieve a branch network with nationwide coverage in the coming years with strong growth forecast,” high- lighted James. and a vision – Digraph’s story is a unique one and will write many further chapters of which ATR will provide a prominent role. It just goes to show a “best ideas must win” approach always bears the sweetest fruit. This year (2021) is already proving to be extremely successful with a sales uplift of approximately 30%, breaking all re- cords and budgets in the process. The inclusion of Digraph within ATR will pro- vide a further platform to succeed and grow with many new and exciting oppor- tunities coming to fruition with many new partnerships being created. Every business starts with a founder KEY FACTS Digraph began as a one-man shop and has grown to become a prominent player in the automotive aftermarket in the UK, projecting to break sales records this year.
10 INSIDE ATR ATR World KGK bought Laitis Handels AB Owner of KGK (KG Knutsson AB), Håkan Knutsson, and owner of Laitis Handels AB, Mats Nilstoft, have reached an agreement whereby KGK purchased Lait- is Handels AB, including its subsidiaries, taking effect on 1 May 2020. Laitis and its stores in Norrbotten and Västerbotten continue to be operated as inde- pendent companies. On 1 May 2020, KG Knutsson AB assumed ownership of Laitis Han- dels AB and its subsidiaries. “KGK and Laitis have enjoyed excellent cooperation for almost 70 years,” said Håkan Knutsson. “We are now bringing all our talented employees and customers closer together, allowing us to strengthen our cooperation even further.” With eight stores and more than in Norrbotten and 100 employees Västerbotten, Laitis boasts a strong posi- tion and a large market share throughout northern Sweden. KGK’s ambition is that Laitis should continue to be operated as independent companies. The transfer of ownership should not affect day-to-day operations. “Our customers and employees won’t notice any major differences,” added Martin Öhman, CEO of Laitis Handels AB. “We will carry on working as before. We will still be the same Laitis, with the same name.” “Laitis has been on a fantastic journey in recent years, and has become one of KGK’s biggest customers,” explained Johan Regefalk, CEO of KG Knutsson AB. “Laitis will retain its strong presence in the north of Sweden, and we hope to con- tribute further to this position.” “We have had an excellent relationship with KGK for many years,” concludes Mats Nilstoft. “We share the same entrepre- neurial spirit and values, and I feel very confident handing over the reins to them.” Find out more: https://laitis.se/ https://kgk.se/ KEY FACTS KG Knutsson AB (KGK) has been operating in the Swedish auto - motive industry since 1946. Their suppliers benefit from their distribution network and wide range of products and brands, with a presence in Norway, Finland, Estonia, Latvia and Lithuania. From left to right: Mats Nilstoft (owner of Laitis), Håkan Knutsson (owner of KGK), Johan Regefalk (CEO of KGK) and Martin Öhman (CEO of Laitis).
APRIL 2021 INSIDE ATR 11 Kaha’s Training Centre concept is a part of the new Workshop Equipment & Services Business Unit. Kaha opened new business unit in January Kaha’s (KGK Finland) brand new business unit, Workshop Equipment & Services, started operations at the beginning of January. The new unit will focus widely on all products and services a modern workshop needs. OES workshops. For the moment, nine experts are working in the new Workshop Equipment & Services Team. The principle of this new business unit is to gather all work- shop related products, services and trainings under the same roof, so Kaha can easily offer a comprehensive pack- age deal for their customers. Easier for them, more convenient for the workshops. What does Workshop Equipment & Services offer? The business unit’s diverse product range consists of workshop equipment, tools, diagnostic devices, software licenses and all general workshop accessories. Provided services contain a wide range of technical trainings for the workshops, as well as compe- tent technical support. The new unit will also benefit other business units like spare parts and accessories, as customers experience Kaha as a one- stop-shop, where you can find everything you need. The target groups of the new unit are all kind of workshops: free independent workshops and workshop chains, as well as
12 INSIDE ATR ATR World The one-sided substitution of some technologies to achieve CO2 savings is a paradox: narrowing down the approach shows great risk LKQ Europe demands technology neutrality and openness – all possible measures are needed. Are we on the right path? We are currently facing huge challenges with regard to counteracting cli- mate change. However, it is perfectly reasonable to query the strategy we are pursuing. Stimuli such as tax rebates and pur- chase incentives for electric vehicles are available in 26 of the 27 EU countries. They range from simple purchase dis- counts and tax exemptions to additional perks, such as access to bus lanes or free parking. However, what might appear to be a great effort by the local govern- ments towards CO2 reduction and meet- ing the EU’s climate targets might turn out to be a one-way street that hinders technological innovation. Large investments are being made in order to electrify the transportation across Europe. The German government is supporting the expansion and attrac- tiveness of electric mobility over the next years with a multi-billion-dollar funding program. More than 50,000 charging stations are to be built, and the buyers of electric or fuel cell vehicles will receive a purchase premium of up to €6,000 and those purchasing rechargeable hybrid electric vehicles are entitled to a premi- um of up to €4,500. In Sweden, an incen- tive of 60,000 SEK (€6,000) is available for up to 25% of the car’s (new) purchase price for low emission vehicles registered before 2020 with CO2 emissions of up to 60g/km and vehicles registered during 2020 or later with CO2 emissions of up to 70g/km. Both individuals and businesses can apply for funding. But where does all this support leave us in 2030? What hap- pens to the adoption rate if the incentives are phased out? Are there other solutions? Right now, the numbers of new electric vehicles being registered are growing, but this growth is likely to slow down once the purchase incentives run out. There is a limit to “generous” government incen- tives coming from energy tax increases and other sources. While prices for batter- ies have been coming down with increas- ing demand, there are still steps needed to achieve the sustainable price levels that will make electric cars affordable for KEY FACTS Achieving the EU‘s 2030 climate targets will require consistent action on all levels and by way of all measures necessary. LKQ is committed to technological openness and climate-friendly energy sources. everyone. The COVID-19 crisis has put a heavy strain on our economy – companies are facing financial difficulties and jobs are at risk. Now, more than ever, mobility needs to be affordable and solutions must work for all consumers regardless of whether they live in northern or southern Europe, in the east or west, in cities or in the countryside. According to LKQ’s sources, CO2 sav- ings from new vehicles and the trend to- wards electromobility alone will not meet the EU’s climate targets by 2030. This is because by 2030, the share of e-vehicles in the 21 largest European markets and the United Kingdom is expected to be 9.8%. This means the greatest potential to achieve CO2 savings is still within the existing fleet. Globally, more than 1.3 bil- lion vehicles are currently powered by
APRIL 2021 INSIDE ATR 13 conventional engines. internal combustion One solution for achieving an immedi- ate reduction in existing vehicle fleet CO2 emissions is synthetic liquid fuels, also known as e-fuels. They are the cli- mate-neutral alternative to conventional liquid fuels and are excellently suited to reducing CO2 emissions in the transport and heating markets. E-fuels do not re- quire new fueling station infrastructure or new powertrains, making them a consum- er-friendly alternative to the rather high investment required to purchase an e-ve- hicle. Especially in regions with weak in- frastructure, the combustion engine re- mains fundamentally important. With a balanced European promotion strategy, the use of e-fuels as climate-neutral e-diesel or e-gasoline could make a signif- icant and cost-effective contribution to CO2 reduction. The perceptible degree to which our climate is changing makes consistent ac- tion on all available levels and measures necessary! Therefore, LKQ is committed to technological openness and the promo- tion of other climate-friendly energy sources: hydrogen, biogas or synthetical- ly-produced methane from renewable en- ergies, as well as the use of E20-fuels are important players in the fight against the climate change. The solution must work for all consumers. Technology neutrality can help to promote competition in order to achieve the CO2 targets. We need a clear common understanding of a broad technological approach without taboos and without focusing on one single aspect. This is the only way to achieve a sufficient impact at the necessary speed. Narrowing down the approach to just a few technol- ogies is more than risky. Maciej Oleksowicz takes increased stake in Inter Cars Krzysztof Oleksowicz is the co-founder of Inter Cars and, for many years, he was the President and Member of the Board of the company where, until the end of 2019, he was re- sponsible for the strategy of the company. Currently, he is still closely cooperat- ing with the Board of Inter Cars as a strategic advisor. 1 July 2016, Maciej Oleksowicz has been on the Management Board of Inter Cars, and since 1 May 2017, he has been holding the position as the President of the Management Board of Inter Cars. Since After Krzysztof Oleksowicz resigned from holding the position as a Member of On 31 December 2020, Maciej Olek- sowicz, the President of the Man- agement Board of Inter Cars, the biggest European independent distributor of automotive spare parts, listed on the Warsaw Stock Exchange, indirectly ac- quired a package of shares worth 26.3% of the company. The acquisition was realised in the form of a donation of all shares from the fami- ly-owned investment company, OK Automotive Investments B.V., registered in Amsterdam, which was made by Krzysztof Oleksowicz, co-founder of Inter Cars and father of Maciej Oleksowicz. the Management Board of the company, passing all the shares to his son was a nat- ural element of the generational succes- sion in the family of the company.
14 INSIDE ATR ATR World Erdem Çarıkcı is the new General Manager of Martaş Automotive Having 40 years of experience in the automotive aftermarket in- dustry and conducting sales, mar- keting and distribution operations of more than 150 brands which operate in various product groups, the new general manager of Martaş Automotive is Erdem Çarıkcı. Previously, Çarıkcı was the gen- eral manager of Valeo Service Turkey un- der Valeo, a French group, and worked in various positions for 22 years at the company, which offers equipment and in- tegrated systems for light and heavy commercial vehicles. Erdem Çarıkcı is the new general man- ager of Martaş Automotive which operates in the automotive spare parts industry for spare parts of passenger and light com- mercial vehicles and celebrated its 40th anniversary last year. With a career of var- ious positions at Valeo, the world-famous automotive supplier, for many years, and sales, marketing and distribution opera- tions of which are also conducted by Martaş Automotive, Erdem Çarıkcı has started to work as the general manager of Martaş Automotive as of 2021. Cem Baver Özalp, Ziya Özalp and Erdem Çarıkcı, Board of Martaş Automotive Erdem Çarıkcı was born in İstanbul in 1976. He graduated from Kocaeli University’s Department of Computer Engineering with a Bachelor’s degree in 1999, and from Gebze Institute of Technology with a postgraduate (MBA) de- gree in 2005. Then, he started his career as an engineer intern in Valeo, a French group, which offers equipment and inte- Votto, MGA and GRAT, own brands of Martaş Automotive, distinguish themselves with their new products Martaş Automotive continues to offer its high-quality and reliable spare parts, lu- bricant/anti-freeze and vehicle mainte- nance products at convenient prices in Turkey and abroad with Votto, MGA and GRAT, its own brands. Placing its own brands in domestic and international in- dustries successfully, Martaş Automotive makes its mark also abroad with its suc- cess at this point. Having lubricant, anti-freeze, wiper, ve- hicle maintenance products and filter product groups, GRAT continues to be pre- ferred more gradually with its high-quality and reliable products designed and manu- factured by professionals, and to grow by improving its product range. Distinguishing themselves with a broad range in trans- mission, engine and brake fluid group, GRAT lubricant products continue to in- crease product variety with CVT and ATF Dextron VI in addition to 0W20, 0W30 and 10W60 engine oils. MGA includes mechanical, electronic and rubber product groups and is one of the well-recognized brands in high-quality, reliable and economic products with its industry experience of many years and strong knowledge in its field in the Turkish KEY FACTS Erdem Çarıkcı becomes the new General Manager of Martaş Automotive, while its own brands Votto, MGA and GRAT make a statement with new products, while Votto has renewed its packaging to highlight power and energy. Erdem Çarıkcı, new General Manager of Martaş Automotive grated systems for light and heavy com- mercial vehicles, in 1998. Continuing his career at Valeo in seven positions and two countries for 22 years, Çarıkcı completed his work at the company as the general manager of Valeo Service Turkey at the end of December 2020. Erdem Çarıkcı is married and has two children, and speaks English and German. Having 40 years of experience in the automotive spare parts industry, Martaş Automotive has started to focus on and invest in corporate development, digitali- zation, supply chain and planning since last year, and continues these operations without pause. In addition, Martaş Automotive continues to focus on taking more of a place in the international arena to become an international actor in the in- dustry over the next years; one of the most concrete steps taken to achieve these ob- jectives is having Erdem Çarıkcı as the general manager. Having faith in team- work, being solution-oriented and prior- itizing human relationships, Çarıkcı will primarily focus on the objectives of Martaş Automotive, which are corporate develop- ment, digitalization and being an interna- tional actor.
APRIL 2021 INSIDE ATR 15 shock absorbers will be the new reference point with the broad range of product and economic pricing. It seems Votto shock ab- sorbers will also distinguish themselves in shelves with their solid and elegant box design. In addition to shock absorbers, Votto coil springs were launched recently having been completely developed and manufac- tured by industry professionals in Turkey. Votto coil springs have more than 230 ref- erences in more than 30 vehicle groups in Turkey and abroad. Votto gets into a more powerful and en- ergetic brand renewal process with its shock absorbers and continues the same brand renewal for all other products relat- ed to suspension parts and front align- ment. This brand renewal process, that comprehensively covers Votto products, has started to receive positive feedback from the field. Retail points have given positive feedback on the powerful and en- ergetic sense of yellow and black coloring, expressing their sentiments on social me- dia continuously. market and countries to which it is export- ed. Renewing its disc, brake pad and drive- shaft products in accordance with enhanc- ing technology, MGA continues improving its electronic and rubber product groups as well. Renewed Votto is more powerful and energetic now Applying a brand renewal process that fo- cuses on more power and energy with its yellow and black colors to suspension and front alignment products in addition to new shock absorber and coil spring launched in previous months, Votto has captivated the industry in both Turkey and abroad. Votto maintains its strong recogni- tion in industries all over Turkey and more than 34 countries with its more powerful and energetic structure. Votto’s shock absorbers certificated by the Turkish Standards Institution (TSE) and a new excitement and vision have been developed with industry professionals for a comfortable drive. With over 600 refer- ences in 30 vehicle brands, it has started its journey from six Martaş Automotive distribution centers and reached more than 4,000 retail points in Turkey and 34 countries since the day it was first launched. Comfortable, reliable, high-qual- ity, economic, solid and enduring, Votto
16 INSIDE ATR ATR World The CGA Group starts with its first streaming day The COVID-19 pandemic ushers in a time of reflection and forward-thinking vision for CGA Group. With the aim of showing that they will achieve much more togeth- er, the CGA Group wanted to ring in 2021 with a day of review of the sector’s situation, after everything that occurred last year, and a day of reflection about the challenges that the immediate future will bring. During the day-long meetings, the CGA Group counted on expert collabora- tion, knowledge and opinion. After a few welcoming words from Alfonso Albacete, CGA President, and a brief assessment of the company’s cur- rent situation from Alejandro Vicario, CEO, and José Miguel Ibañez, Assistant Director, the day started with the vision and opinion of one of the best aftermar- ket players: Fernando López, GIPA CEO. After his review of the market’s cur- rent situation and all forecasts for the aftermarket in 2021, the meeting went on with an interview with Carlos Martín, Ancera General Secretary, regarding the latest news about state aid carried out on behalf of SMEs. Next, Fernando Moreno, Business Development at Bosch Spain, highlighted the keys to future mobility thanks to the connected car. The afternoon continued with the appearance of Laura Díaz, Digitalisation Manager at TÜV SÜD, who underlined the importance of both digi- talisation infrastructure systems and new business opportunities. Afterwards, Roland Dilmetz, former Managing Director of ATR, who joined from Germany, shared his international vision on the distribution market in Europe and the whole world. CGA CEO, Alejandro Vicario, concluded the meeting with sincere thanks to all the company co-workers: “We want to moti- vate you to visualise our commitment and let you know that you have a partner in CGA Group to face the new challenges that the future will bring.” The day was led by the Illusionist, Jorge Luengo, whose magic was definitely necessary to accompany the event. Luengo wanted to convey to the audience the importance of facing new challenges with a mentality of improvement. Moreover, he highlighted the importance of the fact that belonging to a great group is vital. KEY FACTS CGA Group hosted a one-day meeting with industry experts to assess the status quo and outlook for the aftermarket industry in Europe and around the world. From left to right: Jorge Luengo, Illusionist; José Miguel Ibañez, CGA Assistant Director; Eva María Laguna, CGA Marketing Director; Carlos Martín, ANCERA General Secretary; Alejandro Vicario, CGA CEO; Fernando López, GIPA CEO, and Laura Díaz, Digitalisation Manager in TÜV SÜD.
APRIL 2021 INSIDE ATR INSIDE ATR 17 The new WINTEAM conventional workshop Phaeton launches a network of workshops and auto parts stores in Kazakhstan A successful project or waste of money? KEY FACTS Every business should have its own major, noble and worthy mission aimed at benefitting society, so that people could value the business’s efforts, undertakings and capabilities,” said Marat Shotbayev, CEO of Phaeton, in a live broadcast. “We have such a mission. We are pursuing it despite the changing reali- ties and difficulties associated with the ongoing pandemic in Kazakhstan.” Phaeton’s mission is to make the pro- cess of auto parts purchasing convenient, available and reliable. To widen the auto parts market in Kazakhstan. This leads Phaeton to do its best to ensure market coverage with the right assortment of high-quality parts delivering them to its customers on highly-competitive terms. Quarantine and lockdown in April-May 2020 drove Phaeton to start the idea of mobile workshops that could reach any car driver at their homes and offices for most popular services like an oil change, tyre change, basic mechanics, battery charge, engine start, brake repair, air conditioning refill, computer diagnostics and many oth- er services that can be performed on a car on the spot, having only jacks and enough workshop equipment that a minivan can take in it. After nine months of this new workshop activity, Phaeton scaled up to three con- ventional workshops and two mobile ser- vices under the WINTEAM workshop con- cept brand. Thanks to very positive feedback from customers, the team decid- ed to expand the WINTEAM car service by opening one more conventional workshop on 20 February 2021, which is significantly larger than existing ones. The area of the new workshop is 800 m2, with the store inside being 145 m2. With a convenient lo- cation, wide range of high-quality auto parts from global manufacturers, comfort- With its mobile workshop activity, Phaeton is able to service standard customer requests with convenience, quality and a wide range of auto parts on offer. able and convenient service for the pur- chase and prompt installation of auto com- ponents, and certified professionals, Phaeton’s mission and ethos shines through, allowing for the successful devel- opment of the business and, ultimately, delivering customer satisfaction. Marat Shotbayev spoke about his plans for 2021: “Obviously, we are going to face another difficult year because of the ongo- ing global epidemiological situation. However, our ability to transform and strive for our goals in pursuit of the noble mission will help us achieve our B2C and B2B sales targets.”
18 SUPPLIERS ATR World KEY FACTS The bilstein group – now an IPAS supplier for timing chains and timing chain kits The bilstein group, a family-owned business, focuses on quality and customer service with its timing chains and timing chain kits. Combining high product quality with a customer focus. With over 60,000 replacement parts, the bilstein group offers repair solutions for all common vehicle types in both the private and com- mercial vehicle sectors. With its interna- tionally renowned product brands febi, SWAG, and Blue Print, the bilstein group combines high quality standards with strong customer focus. The market has recognised all the effort the company has put into developing the complete solution for timing chains. As a result, since the beginning of 2021, the bilstein group has been named an IPAS sup- plier for timing chains and timing chain kits. Perfectly Meshed – Timing Chains As part of the company’s wide range of products, timing chains from febi are the perfect example of their commitment to quality. This is demonstrated by, among various other aspects: • The chains being made of high-grade, heat-treated steel for accurate tolerance and surface quality • Compliance with vehicle manufacturer requirements • Thorough checks of all timing chains and system parts to ensure OE matching quality Additionally, TRITAN® Coating is used to coat chain bolts, which counteracts the wear caused by aggressive oil-carbon fuel mixtures within the engine. It significantly reduces the wear-induced elongation of the timing chain through the reduction of friction. Not only does the company place an emphasis on high quality standards for timing chains, but their strong customer orientation also plays an important role. febi offers over 300 timing chain kits which are designed with the customer in mind. With over 23,000 applications, the kits come complete with all the necessary parts for a timely, cost-effective, profes- sional repair – all in one box. Offering You More The bilstein group offers product and technical trainings with a focus on timing chains and timing chain kits. These train- ings include typical damage symptoms or installation errors, which prevent claims and minimise time losses. About The Company Dating back to 1844, the bilstein group is a seventh-generation, family-run compa- ny with a long and extensive history in the world of manufacturing. As both a suppli- er and manufacturer, the bilstein group is a leading specialist in the Independent Aftermarket worldwide. Quality Promise The company ex- clusively offers its customers with replacement parts of OE matching quality. As a specialist with manu- facturing competence, they only include products with a high de- gree of installation safety and du- rability into their range. The bilstein group strives to display this dedication to quality. To underline their high product quality standards, they offer a 3-year manufacturer guarantee for all products – including timing chains. This not only exceeds the statutory warranty, but it is also a real added value for everyone who trusts their products.
APRIL 2021 SUPPLIERS 19 ATR International and BOSCH Automotive Aftermarket: partnership for growth The long-standing cooperation ventures into new IPAS categories. As a proud International Preferred ATR supplier, BOSCH Automotive Aftermarket provides ATR with a complete range of diagnostic and work- shop equipment, workshop services and a wide range of spare parts – from new and exchange parts to repair solutions – for passenger cars and commercial vehicles. In addition to the already existing cat- egories of starters/alternators, wiper blades, spark plugs and glow plugs, BOSCH and ATR expand their collabora- tion on the following IPAS categories: brake pads/shoes, brake discs/drums, brake hydraulics, batteries, ignition parts, exhaust sensors and engine management sensors. BOSCH eXchange – a good choice for vehicle repair and environment BOSCH eXchange products offer premium quality, an outstanding price- performance ratio and protect the envi ronment. BOSCH eXchange: great advantages for workshops The BOSCH eXchange programme for starters and alternators is, and remains, an optimal solution for value-based vehi- cle repairs. Although some market play- ers have been reducing their involvement with remanufacturing, BOSCH focuses even more on BOSCH eXchange to offer car and commercial vehicle workshops the associated benefits. These benefits include the extensive exchange pro- gramme of starters and alternators from various manufacturers that is continually being updated and further developed to meet the needs of workshops and their customers. It includes a high proportion of remanufactured products and can be supplemented with new products if nec- essary to ensure a high degree of market coverage and supply availability. Outstanding price-performance ratio The eXchange products are treated ac- cording to the same standards as original parts and have to pass stringent function- al and quality tests. This ensures high quality and reliability at lower prices while still providing the same warranty as in the new parts programme. Featuring a price advantage of up to 30% in compar- ison with comparable products from new parts programs, workshops can thus offer their customers attractive repair solu- tions based on the current vehicle value. KEY FACTS The BOSCH Automotive Aftermarket and ATR venture into new IPAS territory with seven new categories while the BOSCH eXchange programme focuses on the environment and quality price-performance ratios. Resource-saving and environmentally friendly The eXchange programme is also a real alternative in terms of protecting the en- vironment and climate. By remanufactur- ing starters and alternators, BOSCH saved around 2,700 tons of different met- als* in 2019. This translates into a CO2 equivalent (CO2e) of approximately 7,400 tons. This amount approximately would have been emitted by producing new metal parts from scratch. It would take an entire forest of around 590,000 beech trees to absorb the CO2e. With the BOSCH eXchange campaign “Take part – in protecting the environment”, BOSCH focuses its attention on the sustainable use of natural resources. * own calculation (2019)
20 SUPPLIERS SUPPLIERS ATR World The role of 12 Volt batteries in electric vehicles When the main battery of an electric car fails, the 12 Volt battery steps in to support electrical consumers and systems. This is where already-proven solutions like AGM and EFB play to their strengths. They step in when the high voltage battery fails or switches off, to lock and unlock the car and also serve as an additional power supply to buffer the electrical system. They ensure that important safety func- tions such as ABS and ESP are working at all times. AGM and EFB batteries are far from being obsolete. Their construction and behavior, as well as their lack of elec- tronics, make them a reliable and robust power source. The VARTA 12 Volt battery portfolio is ready to support both today’s as well as future electric vehicles. They have suffi- The role of lead-acid batteries in electric vehicles Have you ever wondered what happens when the lithium-ion battery in a modern electric or hybrid electric vehicle stops working? Look under the hood and you will find your answer. Alongside the high volt- age lithium-ion traction battery you might find a second one: a 12 Volt battery acting as a second power source to ensure the uninterrupted function of safety critical systems, in case of a traction battery fail- ure, but also key off-loads like the central locking system. Car drivers today find that more and more comfort and safety features like lane assist, front assist or the proactive occu- pant protection are handled by onboard smart systems. The same goes for the ma- jority of the car’s monitoring functions which are also operated by automatic con- trol systems. This, in turn, increases the need for a reliable, high-performance pow- er supply. VARTA Silver Dynamic AGM and Blue Dynamic EFB batteries have proven their reliability in this regard for years, making them the perfect companion in supporting the 12 Volt electrical system of electric or hybrid electric vehicles. Old but not old-fashioned Lithium-ion batteries are considered the successor for lead-acid technology when it comes to the drivetrain of electric or hy- brid electric vehicles. However, they are not as inherently robust as other recharge- able technologies and require continuous monitoring. Lithium-ion cells need protec- tion from being overcharged and deep dis- charge. Additionally, they need to have the voltage maintained within safe limits, mak- ing a special protection circuitry mandato- ry. A further aspect of the protection cir- cuitry is that the cell temperature needs to be monitored to detect and avoid critical malfunctions. cient spare capacity to reliably supply future consumers too. VARTA batteries de- liver energy for crucial safety systems, comfort features and fuel-saving functions. Today and tomorrow. Learn more about the VARTA products here: https://www.varta-automotive.com/ en-gb/products KEY FACTS VARTA’s battery portfolio offers customers a reliable power source, especially in modern electric and hybrid electric vehicles.
APRIL 2021 SUPPLIERS 21 Repairs made easy: Parts for electric parking brakes directly from the OEM ATE_Bremssattel original Continental has expanded its range of services to give independent workshops access to OEM parts for repairs of the electric parking brake, which is installed as standard in many high-volume vehicles. ATE_Bremssattel tornadorot Continental offers the brake caliper not only in the standard metal version. For cars with coloured brake calipers, matt black, tornado red and ultramarine blue are also available. ATE_actuator With the ATE original part actuator, workshops do not have to replace the entire caliper unit but can simply replace the defective part. Let’s face it: cars are a complicated business. Vehicle technologies today are advancing faster than ever, with parts and products becoming more and more complex. While many of these new developments directly benefit the safety and comfort of the driver, the associated repairs often present workshops with a dif- ficult and time-consuming task. OE expertise for workshops Electronically controlled parking brakes are one such example. They are already stand- ard in numerous vehicles and gradually re- placing mechanical hand brakes. Continental’s electric parking brake sys- tems are installed in many volume models of VW, Audi, Skoda and Seat. To make re- pairing these systems much more time and cost-efficient, Continental has expanded its range of associated services. Under the product brand, ATE, the technology compa- ny now offers both the actuator and a pre-assembled brake caliper unit in original quality. For the first time, independent workshops now have economical alterna- tives for repairing electric parking brake systems by profiting from Continental’s OE expertise. Economic alternative: the original part actuator During its operation time, the parking brake’s actuator is subject to heavy loads and, therefore, likely to fail before the actual brake caliper. In this event, workshops pre- viously had to replace the entire caliper unit. With Continental now adding the original part actuator to its aftermarket portfolio, mechanics can simply replace the defective part – and thus have a high-quality, cost-ef- fective and fast alternative for repairs. Brake caliper unit facilitates repairs A defective brake caliper, on the other hand, usually means that the actuator has to be replaced as well. If a vehicle is driving with a broken caliper, the actuator will try to compensate for the failure by running at extremely high power, making it prone to break as well. Continental’s new caliper unit will facilitate the complete replacement of the broken parts. Since actuators and cali- pers are already pre-assembled, workshops only have to install the component and cal- ibrate it. This saves time and money all around. Good to know: Continental offers the brake caliper not only in the standard metal version. For cars with coloured brake cali- pers, matt black, tornado red and ultrama- rine blue are also available. All-round support With product complexity steadily increasing, Continental believes in comprehensive sup- port services to make workshops and deal- ers fit for the future. For that reason, its ex- perts also pass on their OE knowledge where it’s needed. On Continental’s central training platform, morecontinental.com, workshops can find numerous courses on basic electrical practice, the design of mod- ern assistance systems, brake maintenance and diagnosis, including an object-based e-learning programme specially for the electric parking brake. KEY FACTS Continental now produces brake calipers and actuators for the aftermarket, improving vehicle efficiency while making it easier for mechanics to repair or replace.
22 SUPPLIERS ATR World Now containing even more for professionals: expanded offering for PRO kits KEY FACTS Continental’s new range of PRO kits features 42 such kits for the timing gear, offering workshops a more efficient and safer option for oil pump belt and water pump replacements. PRO water pump kits to service Volkswagen TDI engines are new additions to the company’s offer. T he PRO water pump kits for 1.6l and 2.0l TDI engines from the Volkswa- gen Group are brand new additions to the range. Apart from the water pump, timing belt, tensioning pulley, idlers and other consumables, these also include the belt for the oil pump. This is a sensible move because the engines in question have a deserved rep- utation for their longevity. Because of the high mileage achieved during these vehicles’ lifetimes, a second timing belt change may well be necessary. If not al- ready carried out, the oil pump belt should also be replaced at that stage. And the new PRO kits mean that me- chanics have all the parts immediately at hand for such an eventuality. Tip: If you want to play it absolutely safe, the oil pump belt should always be replaced at the same time as the water pump because changing the timing belt is a really time-consuming repair. It is, therefore, more efficient and safer to re- place such minor consumables at the same time, especially as they have al- ready been removed. The PRO kits are, therefore, actually always the right choice. Workshops love the PRO kits. In total, the range now features 42 such kits for the timing gear. “We are continually ex- panding the range and are very happy to receive suggestions from workshops as to which engine types and combinations would be particularly welcomed,” says Adrian Rothschild, head of product man- agement EMEA in the Continental Power Transmission Group.
APRIL 2021 SUPPLIERS 23 Making sense of exhaust sensors Delphi Technologies’ range of exhaust sensors provides access to the right solution, for the right fit, at the right time. DPF sensors Measuring exhaust backpressure and sig- naling when the power-train control mod- ule (PCM) should begin a regeneration process to clear the filter of diesel partic- ulate matter (DPM), or soot, Delphi’s sen- sors are OE engineered and calibrated to deliver high accuracy for precise control and measurement. KEY FACTS Backed by 35+ years of of OE innovation, the Delphi Technologies exhaust sensor range provides workshops with high-quality replacement sensors. Oxygen sensors As a leading OE manufacturer for O2 sen- sors, Delphi’s sensors have the industry’s fastest light-off at 6 seconds. Designed with an exclusive poison-protection coat- ing to guard against contaminants and reduce the risk of early failure, each sen- sor is tested for up to 15 years/150,000 miles. Today’s vehicles are equipped with, on average, 60 to 100 sensors, while premium models may have up to 200, with advanced vehicle sensor devel- opment driven by increasing electronic content, and the need for reduced emis- sions. As these newer vehicles age, work- shops will need access to high-quality replacement sensors – here is where Del- phi Technologies comes in. Delphi’s experience as a leading OE manufacturer allows them to offer a pre- mium exhaust sensor solution. Delphi’s aftermarket customers have access to over 1,000 sensors in range, all OE tested and calibrated to ensure accurate read- ings for better emissions control, fuel economy, and engine efficiency. Delphi’s comprehensive exhaust sen- sors line combines OE technological inno- vation with leading vehicle coverage, OE- level diagnostics, training, and technical support to deliver a full-service aftermar- ket solution to meet all your needs. Make sense of sensors with Delphi Technologies. EGT sensors Withstanding temperatures from -40°C to 900°C while taking less than 11 milli- seconds to jump 300°C, our EGT sensors are robustly designed with platinum thin- film RTD for a long-lasting, high-perform- ing part with greater response times and accuracy in broad temperature ranges. Learn more about Delphi Technologies aftermarket solution: https://www.delphiautoparts.com/gbr/en/category/engine-management
24 SUPPLIERS SUPPLIERS ATR World Enhanced Visual Inspection feature improves e-Videns tool DENSO has released the latest version of its vehicle inspection system, e-Videns. The new update not only increases the tool’s speed and coverage, it also allows technicians to complete- ly customise the inspection by selecting from a range of modules, tailoring the checklist and order to suit the vehicle and the time available. Central to the update is an overhaul of the ‘Walk Around’ tool – which is now branded ‘Visual Inspection’. Significantly expanded from its previous guise, Visual Inspection gives technicians a thorough checklist of more than 100 parts to in- spect for wear and tear, covering a variety of categories: general and OEM mainte- nance, service acceptance check, and seasonal checks including tyres. Users can choose the appropriate level of inspection from a colour-coded menu offering four main options, including a service maintenance check, summer in- spection, winter inspection, and service acceptance check. No single module is mandatory – the user has complete control over which checks are applied, and in what order. As a result, Visual Inspection is a hugely flex- ible tool suitable for any form of vehicle assessment, whether undertaken by me- chanics or by dealerships looking to check the condition of part-exchange vehicles. Additionally, its coverage has been ex- panded to include an estimated 98% of the European car parc (petrol cars from 2003 onwards and diesel cars from 2006 onwards), with selection options includ- ing VIN, registration number or make/ model to make it easy for users to find the correct vehicle. Despite its comprehensive nature, it’s quick and easy to use: inspections can take as little as 12 minutes, and even a full inspection incorporating the entire checklist can be completed in an hour. Regular updates First launched in 2018, e-Videns is an end-to-end vehicle inspection software system for the independent aftermarket, renowned for its ability to manage every aspect of the process – including driver interview, system scan, visual inspection, engine health check and reporting. It in- terfaces directly with available vehicle systems for error codes, monitors live en- gine data under various operating condi- tions, and gives technicians the same re- set functions as OE equipment, meaning there is no need to switch to dedicated reset gear after inspections are complete. e-Videns also brings the customer into the loop on the progression and results of the inspection, allowing workshops to de- liver an easy-to-read report accessible via the cloud. e-Videns already has a reputation for being innovative, and this innovation is reflected in the regular updates the sys- KEY FACTS DENSO’s e-Videns vehicle inspection system is now called Visual Inspection and can help mechanics and vehicle owners completely customise inspec- tions to suit their needs. tem receives. Already since launch, it has expanded its language support to cover 15 languages, and added functionality for service interval reset – including service time and mileage, oil time and mileage, and brakes – and diagnostic trouble code reset. Additional new features are con- stantly under development, meaning us- ers can always look forward to getting additional benefits from the tool. “We have always been proud of the un- rivalled functionality and flexibility e-Vi- dens delivers, allowing technicians to back up DENSO’s OE-quality parts with efficient and easy-to-understand service to the customer,” said Gerard Magielsen, DENSO Senior Engineer. “What we’re most proud of is that e-Videns continues to improve and take advantage of new technological developments to bring even more benefits to workshops. The roll-out of the expanded Visual Inspection en- sures that e-Videns remains the most cutting-edge tool of its kind.”
APRIL 2021 SUPPLIERS 25 MOOG® highlights key differences in steering and suspension parts that can affect customer safety and satisfaction Choosing the best parts requires understanding of supplier’s commitment to innovation, manufacturing excellence and quality assurance. There are many reasons why today’s passenger vehicles offer signifi- cantly better steering and handling performance as compared to older mod- els. Among these reasons are the use of highly advanced steering and suspension components engineered to dramatically improve steering feel and responsive- ness. And when it’s time to replace any of these parts, the choice between one brand and another can make a huge dif- ference in vehicle performance, reliabili- ty, safety and owner satisfaction. MOOG®, a premier global brand of steering and suspension parts, has built its reputation over the past 101 years by developing products that offer distinct advantages over competing designs. From intensive research into the unique operating demands of each new genera- tion of vehicles, to the use of best-in- class materials and designs, to world- class manufacturing and quality control, MOOG® stands apart in its commitment to “go the extra mile” for automotive re- pair professionals and their customers. “To the un- trained eye, one brand’s steering or suspension part might look very similar to the part from a competing sup- plier,” said Davor Horvat, business line leader, steering and suspen- sion, EMEA. “But when one of those prod- ucts has arrived in a MOOG® box, the workshop owner and technician can be confident it will help them perform a su- perior repair. The ultimate benefit of choosing MOOG® is that you have the KEY FACTS DRiV’s MOOG brand of steering and suspension parts takes its innovation to the next level with its Hybrid Core Technology, minimising radial deflection in a part’s service life. peace of mind that comes with installing better performing, longer last- ing parts on your cus- tomers’ vehicles.” This important ben- efit is the result of an ar- ray of innovative steering and suspension technologies combined with next-generation manufacturing and quality assurance processes. Many MOOG® components for the European market are assembled and validated ex- clusively in the brand’s state-of-the-art manufacturing facility in Barcelona, Spain. Dedicated, in-house assembly and quality control help ensure that each part will provide exceptional performance in even the most demanding operating environ ments. Product design is equally important. The latest of hundreds of MOOG® innova- tions is Hybrid Core Technology, which utilises carbon fibre reinforcement to sig- nificantly increase bearing durability in control arms, ball joints, tie rod ends and axial rods. In addition, this exciting new design features ball studs that have been treated through an induction hardening process that provides a five- fold increase in surface hard- ness and which can double stud strength. As an additional benefit, Hybrid Core Technology helps minimise the gradual increase in radial deflection, or “play”, over the part’s service life, thereby extending the precise steering feel and controlled suspension movement pre- ferred by many vehicle owners. “Hybrid Core Technology represents another important milestone in MOOG® history and a new benchmark in product performance and durability within the au- tomotive service industry,” said Horvat. “MOOG® has earned the trust of custom- ers around the world through a relentless focus on innovation, quality and perfor- mance, and we are building on this herit- age with every part that comes in a MOOG® box.” To learn more about MOOG® products, training and support, please visit www. moogparts.eu.
26 SUPPLIERS ATR World Cylinder head covers – complete – ready to install Elring – Das Original launches new product group. For many years, a num- ber of different Elring- Klinger AG plants have been producing polyamide-plastic granulate valve covers, oil sumps and housing covers as original equipment for a range of car and truck manufacturers. The foundation for this success story was laid in 2000 with a series production order for the Ford Ze- tec 1.8 / 2.0 L engine. Since then, the com- pany’s portfolio has grown constantly to several hundred products. The spare parts market can now also benefit from this wealth of knowledge surrounding the design of the parts, the selection of the materials and the high quality of the final production. To launch the new product group as part of the comprehensive Elring – Das Original portfolio, the product manage- ment team made an initial selection. They chose eight valve covers suitable for popular BMW engines, as well as for MINI, Peugeot and Citroën. An oil sump for BMW has also been added to the prod- uct range. Valve covers as spare parts? At first glance, valve covers do not necessarily seem like conventional spare parts. But what replace ment? leads to failure and T h e polyamide used ages under the influence of the engine heat and can warp. This takes place to an extent that a new valve cover gasket can no longer compensate for slight warping during replacement. the The ageing process can also lead to cracks in the cover itself. These are often located at positions in the engine com- partment that are very hard to spot. However, they are mainly around the plug shafts. The typical symptom of the fault is spark plugs standing in engine oil. Very fine hairline cracks are extremely difficult to find as they cannot be seen with the naked eye when the cover is fitted. However, it is not just the ageing pro- cess that can lead to leaks. Simply replac- ing a leaky valve cover gasket can lead to problems. Non-compliance with the spec- ified torques or tightening the screws in the incorrect sequence can easily lead to fractures and cracks in the cover. This is particularly the case on older vehicles with high mileage. In all these cases, replacing the valve cover is unavoidable. Another important reason why the valve cover might have to be replaced oc- curs in engines where the positive crank- case ventilation is fitted in the cover itself. Replacing the spring and membrane is often not possible or advised as the per- fect installation necessary is difficult to achieve. Everything ready for easy installation Elring’s cylinder head covers are supplied, ready to install, complete with gasket and screws in the usual Elring quality. The valve covers are delivered in a robust and well cushioned box that gives the covers the protection their importance merits. They also come with comprehensive and detailed instructions. According to manufacturer specifications, with some valve cover gaskets a small amount of sealing compound has to be applied to the cover at certain points be- fore final installation. installation KEY FACTS Elring – Das Original expands portfolio with valve covers for BMW, MINI, Peugeot and Citroën, with an oil sump for BMW.
APRIL 2021 SUPPLIERS 27 E-Start drives repair opportunities A new brand from a well-known manufacturer with a long OE pedigree is providing fast and reliable solutions for professional mechanics in the hybrid vehicle repair market. The E-Start™ range, from Gates, is making the identification of the cor- rect OE quality belts, tensioners and kits for the right hybrid applications much easier for installers. At the same time, it is helping garages to reduce vehicle down- time while increasing customer satisfac- tion. At the distributor level, E-Start is de- livering major benefits by recording fewer comebacks and boosting future sales po- tential. Gates involvement in hybrid vehicle re- search and design is well documented. In collaboration with the majority of vehicle manufacturers, the drive systems manu- facturer helped drive development of the Electro-Mechanical Drive (EMD) specifi- cally for hybrid vehicles fitted with belt-driven starter generators (BSGs). BSGs play a key role in fuel economy and emissions reduction by shutting off the engine when the vehicle becomes station- ary. As well as re-starting the engine, they also recuperate energy during the braking process. This helps to maintain the vehi- cle’s battery charge. In service, the Gates EMD has proven to be among the quietest stop start systems on the market. EMD was the original Gates brand name for the hy- brid parts range. E-Start succeeded EMD as the premi- um brand. There are 29 E-Start Micro-V® Belts. These have replaced the Micro-V Stop & Start belts that were catalogued with EMD part numbers. An initial 12 E-Start Micro-V Belt Kits are also available. These include the specific E-Start belt for each application, as well as the appropri- ate highly engineered E-Start tensioner needed to carry out a complete overhaul of the drive system. Identifying and fitting the correct belt and tensioner for each hybrid vehicle is vi- tal because the operating tension inside the BSG far exceeds the tension found in- side standard belt drive systems. Consequently, E-Start belts are developed from EPDM compounds with aramid cords because the strength and durability of each belt needs to be far more robust than standard Micro-V belts. New packaging and sleeves align the belts and tensioners of the E-Start range with the hybrid repair market. Perhaps more importantly, they distinguish them more clearly from the standard Micro-V range products. A complete range of KEY FACTS Instrumental with the develop- ment of belt-driven starter generators and their E-Start range, Gates addresses hybrid vehicle needs in the aftermarket. E-Start marketing materials is providing sales support for distributors. These mate- rials highlight: • High-load and flex design of the belts • Capacity and durability for over 600,000 start-ups • Proprietary rubber compound coupled with advanced adhesion technology • Enhanced Aramid fibre cord material • Ultra-quiet construction for ultimate noise resistance in all conditions Gates has always responded to techno- logical change. Having been instrumental in the development of BSGs, the switch from EMD to the E-Start brand shows that Gates can address the emerging needs of installers as more hybrid vehicles enter the aftermarket, as well as helping to asso- ciate belts and kits manufactured by Gates more strongly with the repair of hybrid vehicles.
28 SUPPLIERS ATR World The striking HELLA radiator grille illumination gives vehicles an individual and unmistakable appearance. An attractive appearance Lighting and electronics expert, HELLA, has systematically positioned itself in the emerging field of vehicle body lighting early on. HELLA opened a state-of-the-art competence centre for car body lighting in Ljubljana, Slovenia, back in 2016 and has since been driving development in the field of car body lighting forward at full speed and with a great deal of innovative strength. Among other things, HELLA focuses on creating highly integrated lighting solutions, such as in a German premium manufacturer’s sports utility vehi - c le (SUV), for which HELLA co-developed the il luminated radi- ator grille. The result is an unmistakable design that spectacularly highlights the front of the vehicle in striking lighting. In every respect, the premium vehicle is a pleasant contrast to the “design monotony” often encountered and creates “highlights” in the truest sense of the word. Especially in view of increasing electrification, attrac- tive vehicle lighting is becoming more and more important, because electric ve- hicles no longer require classic engine cooling and open up new possibilities for vehicle design by integrating the front of the vehicle. By designing individual light signatures, the vehicles can be given a much higher degree of visual individualisation. In the field of electric vehicles, HELLA recently planned and developed radiator grille lighting with an individual “de- sign character line” for both a premium and volume manu- facturer. The vehi- cles will both be launched in early 2021. For one of the design solutions – dynamic grill lighting – 130 LEDs are used, which are fed into a thick-walled edge light guide and create a unique crystal effect. Another design in development is a panel of over a metre wide, which will be used in the front area of a European electric vehicle brand and, “Light is the new chrome.” Dr. Frank Huber, HELLA Management Board Member for Lighting Division KEY FACTS HELLA, a lighting and electronics expert, has been involved in the planning and development of radiator grille lighting for both premium and volume manufactur- ers, with both vehicles launching in early 2021. in addition to its convincing appearance, also has a technical treat to offer: the panel has a particularly great surface quality and is also radar-permeable for automatic distance control. As a system integrator, HELLA has all the core compe- tencies required to bring such innova- tions to the road.
APRIL 2021 SUPPLIERS 29 KYB looks at the relationship between shocks and stability control Electronic Stability Control (ESC), is an electronic system that helps prevent a vehicle skidding. At least 40% of fatal road accidents are the result of skidding: ESC can reduce this by up to 80%. provide the road surface contact that the ESC requires to do its safety critical job. For the same reason, it is essential to choose a trusted OE supplier such as KYB. KYB will never downgrade technology - so if the vehicle has gas as OE, KYB will not offer an oil downgrade, as the vehicle should always be restored to OE performance or better. Low-quality brands will often offer the downgrade in a bid to be the cheapest on the market: stripping out vital components such as internal rebound springs to save cost, meaning they can’t perform to the level required by ESC. There is only one difference between KYB shock absorbers that are sold as OE to vehicle manufacturers and those that are sold into the aftermarket, which is a very slight change to the tuning of the valves, to compensate for the wear of other components in the suspension system that will not have been replaced. This ensures the ESC is as in tune with the vehicle as it can be. KEY FACTS Electronic Stability Control (ESC) is designed to help prevent ve hi - cles from skidding and is pro- duced to compensate for tyre/ vehicle wear and tear. Most accidents occur when the ve- hicle is driven beyond its traction limits like during over-steer or under-steer or driving too fast for the conditions. ESC senses when the vehicle is rolling or leaning too far or when the tyres begin to lose traction. It can in- stantly reduce engine speed and can ap- ply one of the individual wheel brakes just the right amount to keep the vehicle in control. Despite ESC being a common safety standard on all new cars, its effectiveness is limited by the condition of the tyres and suspension. When the ESC is calculating corrective measures to avoid a skid, it assumes the suspension and the tyres are in good condition. It was calibrated when the car was brand new, so it needs good quality components to carry out the corrective measures. If it sends a signal to the rear left wheel brake, but the tyres are worn, the vehicle might not have the required grip available to avoid going into a dangerous skid. Shock absorbers are vital in keeping tyres firmly in contact with the road surface. While the coil spring compresses to absorb a bump, the shock absorber extends the spring smoothly to restore a level ride height and maximum contact between tyre and road, allowing the vehicle to steer and brake safely. Just like the example with the worn tyre above, if the ESC sends a message to the rear left wheel brake, but the shock absorbers are worn, the vehicle might not have the required grip available to avoid going into a dangerous skid. All major OE manufacturers, such as KYB, agree that after 80,000km the shock absorber is no longer operating the way the vehicle manufacturer intended and will not
30 SUPPLIERS ATR World MAHLE OzonePRO effective against coronaviruses Certified laboratory demonstrates around 99.7 percent reduction in the number of active coronaviruses, with a cleaning cycle of just 35 minutes needed. MAHLE’s OzonePRO unit is effec- tive against coronaviruses. This has been proven through analy- sis conducted by Eurofins Biolab Srl, a laboratory certified by the Italian Minis- try of Health. In the course of the tests carried out, it was confirmed that the MAHLE OzonePRO unit reduces the number of bovine coronaviruses (BCoV) by around 99.7 percent within 35 minutes. “The results confirm the MAHLE OzonePRO’s high virucidal efficacy. This is another advantage of the unit, which is already extremely popular and in de- mand among our customers,” says Olaf Henning, Corporate Executive Vice President and General Manager MAHLE Aftermarket. To avoid exposing laboratory staff to risk, bovine coronaviruses, which are less harmful, are used for such tests. These are very similar to the SARS-CoV-2 vi- ruses that cause COVID-19. As they actu- ally tend to be more resistant, however, it is safe to presume that the MAHLE OzonePRO is even more effective against SARS-CoV-2 viruses. While the sanitising process is under- way, the MAHLE OzonePRO sensors con- tinuously measure the concentration of ozone produced in the environment and keeps this constant. At the same time, the MAHLE OzonePRO helps to avoid ex- cessive ozone values. This can prevent oxidation damage to interiors, for exam- ple. The unit is fully automated and noti- fies the user via the related app when the KEY FACTS MAHLE’s OzonePRO unit can reduce bovine coronaviruses (BCoV) by about 99.7 percent after a 35-minute cleaning cycle. The device can sanitise an area equivalent to a coach bus. 35-minute process is finished. With an ozone output of 5,000 mg/h, one unit can sanitize interiors with a surface area of up to 30 square metres or a volume of around 75 cubic metres, roughly equiva- lent to the volume of a coach. Weighing only three kilograms, the unit is also easy to handle, making it a convenient and ef- ficient workshop assistant.
APRIL 2021 SUPPLIERS 31 Now even more recycled fibres in air filters from MANN-FILTER Working with resources sustainably goes without saying for leading global filtration expert MANN+HUMMEL. For example, one contribution to sustaina- bility is the improved MANN-FILTER air filter C 24 005, with its renewed filter medium made from recycled synthetic fibres. One square metre of filter medium now contains plastic from up to six 1.5-litre PET bottles,” said Jens Weine, Product Range Manager Air and Cabin Air Filters at MANN-FILTER. “This meant we could triple the propor- tion of recycled fibres and make an im- portant contribution to the conservation of resources.” More air filters will now follow in the footsteps of the C 24 005. The green col- our of their recycled fibres makes these air filters look different to the others. They meet the replacement intervals pre- scribed by the vehicle manufacturer even under dusty conditions, and are charac- terised by their flame-retardant proper- ties. Also the new MANN-FILTER air filters are supplied in OEM quality. Thanks to the multilayer MICROGRADE A-S medium, the separation efficiency of the C 24 005 air filter is up to 99.5 per- cent , when tested with ISO-certified test dust. With its high dirt holding capacity throughout the entire service interval, the air filter requires only 30 percent of the filter medium area of traditional air filters based on cellulose media. The fibres of the renewed medium are certified accord- ing to Standard 100 by Oeko-Tex, mean- ing they are tested for pollutants and de- clared non-harmful. Filters from MANN+HUMMEL are in continuous development. As well as meeting technical specifications, one of the most for MANN+HUMMEL is sustainability. important factors Further information about MANN+HUMMEL is available at https:// www.mann-hummel.com/en/ KEY FACTS The improved MANN-FILTER air filter C 24 005 comprises up to six PET bottles in one square metre of filter medium and features high separation efficiency over the entire maintenance interval.
32 SUPPLIERS ATR World Important new water pumps Metelli Group presents a series of important new water pumps to the market under the Metelli, Graf and KWP brands, for GM and VAG group engines. Opel-Vauxhall (GM) engine Metelli Group has introduced five new product codes to the market: 24-1416-8 / 24-1418-8 / 24-1415-8 / 24-1417-8 / 24- 1419-8, featuring a construction solution designed in-house that differs from the original, but which can be fitted to these vehicles and is fully interchangeable. These products for Opel-Vauxhall (GM) 1.0 petrol engines and 1.3 CDTI, 1.6 CDTI, 1.7 CDTI and 2.0 CDTI diesel engines are used on leading models such as the Adam, Astra H, J, K, Corsa E, Insigna A, b, Meriva B, Mokka and Zafira C, covering more than 1 million vehicles in Europe. All prod- ucts come with seal and electrical plug, ready for installation. Audi – Seat – Skoda – Volkswagen (VAG) engines Metelli Group has added a new pump product code to its range, which differs from the current 24-1360-8 / PA1360-8 / 101360-8 (already available in the cata- logue) in that the cable with connector is already installed, thus preventing the in- staller from having to carry out a further operation. The new product code 24- 1360A-8 / PA1360A-8 / 101360A-8 in a non-switchable version is suitable for the 1.6 and 2.0 TDI engines of the VAG group. Once again, the technicians at Metelli Group have succeeded in further improv- ing the original product. Following an analysis conducted by Metelli, supported by reports from the market, it has KEY FACTS The Metelli Group’s Metelli, Graf and KWP brands of water pumps are a quality choice for several OEM engines. emerged that the original plastic cover becomes deformed when exposed to high temperatures inside the engine, causing significant damage that results in coolant leaking out between the pump and the cover itself. Metelli’s solution to this issue is to make the entire water pump, includ- ing the cover, from aluminium, in order to ensure greater resistance to high temper- atures. The pumps are also equipped with two internal thermostats. This solution is already available with product codes 24-1372/24-1373/24- 1420 for key applications within the VAG group (A1, Q2, A3, A4, Arona, Ateca, Kamiq, Karoq, Golf VIII, T-Cross, T-Roc) and is fitted on 1.0 TSI, 1.2 TSI, 1.4 TSI and 1.6 engines, covering almost six million vehicles across the EU. Choosing a Metelli, Graf or KWP water pump is a quality choice that is super guaranteed by the Metelli Group. CABLE WITH CONNECTOR Audi – Seat – Skoda – Volkswagen (VAG) engines Opel-Vauxhall (GM) engine WITH ALUMINIUM COVER AND TWO THERMOSTATS Audi – Seat – Skoda – Volkswagen (VAG) engines
APRIL 2021 SUPPLIERS 33 From left to right: Anja Thomsen Christian Lamon Klavs T. Pedersen A bright future and high business potential available from Nissens Following last year’s remarkable business breakthrough with ATR members, Nissens’ air conditioning system parts join their engine cooling parts by gaining IPAS status. While the Danish radiator supplier is turning 100 this year, for several decades now the brand has been broadly known for more than engine cool- ing. Nissens Automotive is, today, a recog- nised aftermarket specialist within auto- motive thermal and efficiency systems. After the past year’s success in engine cooling parts distribution, distribution of Nissens’ climate parts have rapidly grown throughout ATR and has now gained IPAS status. This means that group members can fully benefit from the unique offerings of key air conditioning system compo- nents which form a competitive spare part range to all vehicle segments, including hybrid and electric cars. Nissens’ Climate Programme is also market-acknowledged by its high availability and exceptionally wide range reflected in supreme car parc coverage of up to 96% for some of the ma- jor components. “The excellent cooperation with ATR and its remarkable results when it comes to the engine cooling parts distribution is a priv- ilege for us,” said Christian Lamon, Global Key Account Director. “Now, with the newly acquired IPAS status for our full range of thermal management products, we look forward to broadening the network of those who can benefit from our unique of- fering. We are glad to officially present a trusted business opportunity and further, solid growth perspectives.” The last century of Nissens’ brand story was marked by a tremendous evolution, growing their footprint in the IAM. The company’s image has transformed from a simple radiator supplier to a complete sys- tem parts provider. The ‘Delivering the Difference’ tagline clearly depicts the com- pany’s approach and the go-to-market strategy, synchronising with IAM-specific needs. It conveys a value proposition mes- sage that translates into business-tangible benefits. “Our solution for the aftermarket has always been based on a competitive and thoroughly selected product portfolio,” elaborated Anja Thomsen, VP Sales. “However, what makes Nissens unique is the range of value-adding concepts in- tended to enhance the businesses of our partners. While increasing your sales per- spectives, we can also optimise your busi- ness’ efficiency. Freeing up networking capital by inventory management solu- tions or lowering the overall transaction cost by the product range are a few of the many verified solution examples.” If you’re looking for better data integra- tion, higher supply-chain effectiveness, or steps that aid cost reduction in logistics, Nissens’ experts are available to further strengthen your position. Equally, when it comes to dealing with high technical level expertise, which is highly demanded in the industry nowadays, Nissens’ Training Concept is a second-to-none solution. The knowledge-sharing platform offers world- class, high-quality training available as personal online sessions, self-learning, or live audience training, accessible on all continents and in 15 languages. As an IAM-oriented player, Nissens rec- ognises the ongoing changes in the after- market and the impact that new technolo- gies are having on it. The company strives to stay on top of the changes, to help en- sure not only their success but their part- ners’ as well. “We all know the future will move the IAM in new directions,” stated Klavs T. Pedersen, Executive Vice President. “But we also know the heat exchange process is equally relevant for new technologies, including batteries, system cooling, and heating, that, with the new energy vehicles car parc’s growth, will place an increased demand on new types of systems and spare parts. There will still be the need for a reliable supplier who can ensure stability and growth. With the great education of the past 100 years, we dare to start the fu- ture journey and we are already working to offer an optimal, high-potential market solution for tomorrow.” To learn more visit nissens.com. To fol- low the latest product novelties launched by Nissens, visit their new digital platform: https://showroom.nissens.com/ KEY FACTS Nissens’ air conditioning system parts recieve IPAS status, in addition to their engine cooling parts.
34 SUPPLIERS SUPPLIERS ATR World Innovation at the core of NTN-SNR’s DNA In light of the many trends that affect the industrial world daily, NTN-SNR, a global leader in automotive parts, uses its 100 years of know-how to focus on innovation in order to offer products that always perform better and are more respectful of current and future preoccupations. new bearings, transmission joints and other modules. Better performing and more environmentally friendly, they en- able various measurements that feed into the on-board computers. Mobility In light of the new environmental restric- tions facing mobility today, NTN-SNR, the only supplier to design and manufac- ture wheel bearings and transmission joints within the same group, is working on re-designing wheel assembly, greas- ing and sealing. Always more reliable, these products will thus satisfy European and global norms aiming to reduce vehi- cles’ environmental impact. Leader of the “corner wheel” market, the supplier is also rethinking how the suspension buffers come into contact with the suspension spring for optimal functioning. By choosing to introduce an aluminium component, NTN-SNR is responding to requirements both in terms of environmental responsi- bility and in terms of costs, while simul- taneously improving the mechanical per- formance of the items. More globally, as part of a drive to be- come more environmentally friendly, NTN-SNR is reviewing its industrial pro- cesses to ensure that they, too, are envi- ronmentally responsible. Ninety-nine percent of waste is recycled at the plants, and non-destructive control methods based on an aqueous product are used, for example. Electrification Conscious of the strong growth of the electric and hybrid markets, but also of KEY FACTS To answer to automotive market trends, NTN-SNR is focusing its innovation research on electrifica- tion, the reduction of friction, making vehicles lighter, developing new sensors, simplifying mainte- nance and the use of ‘green material’. the constraints on electric motors and associated reducers, NTN-SNR is devel- oping high-performance bearings that consider the very high operating speed of the engines and the issues of electric insulation. At the same time, NTN-SNR is work- ing on diversifying on-board equipment as well as on new architectures with bearings that are increasingly compact and high performing, which allows speed and angle measurements as required by the new engines. Materials and coatings, more or less conductive lubrication, sealing and geometry of the bearing are some of the areas where new ideas are being developed for optimised and relia- ble electric motors. Automation Autonomous vehicles are a future market of the automotive industry. As data and telecommunication are at the heart of the operation of this tech- nology, NTN-SNR is now working on me- chatronic requirements, in particular for angle sensors or monitoring. NTN-SNR’s predictive maintenance offering is based on its ASB® know-how and specific algorithms. L eader in its market, NTN-SNR has taken the strategic decision to po- sition itself in the premium seg- ment and bet on innovation. In particu- lar, the automotive supplier continues to develop mature technologies like the Gen 3 wheel bearing and the ASB® speed measurement in order to defend its po- sition in this market against new, mostly low-cost market entrants. At the same time, it is also introduc- ing new approaches, like the high-resolution an- gle sensor for the LIDAR sensors of autonomous vehicles or the pilot sen- sor of electric motors for different hy- bridization solutions (48 V and above). With this strategy, and thanks to the more than 4% of revenue reinvested every year into R&D, NTN-SNR today is among the global top 3 OE manufactur- ers and is ranked the 46th company for most registered patents, with an average of 35 patents registered per year in France (in all sectors: automotive, indus- try and aerospace). A multi-level research and development strategy In order to respond to the needs for mo- bility, electrification, automation and digitalisation in the automobile market, NTN-SNR relies on its know-how to offer
APRIL 2021 SUPPLIERS 35 KEY FACTS In addition to becoming an IPAS supplier of water pumps at ATR, Saleri has been expanding its client list, award wins and competitive outlook with international expansion and acquisitions. Saleri becomes IPAS supplier for water pumps The company had a long-standing vision of achieving IPAS status and, in turn, becoming the main ATR water pumps supplier. In 2014, Saleri signed the first cooperation agreement and, at the beginning of 2021, Saleri’s efforts were rewarded by ATR with the IPAS status recognition. Industrie Saleri Italo S.p.A is an Italian automotive water pump specialist. The company’s position is strengthening as one of the leading European manufactur- ers of water pumps and as a key player in the independent aftermarket. Innovation lies at the heart of its success. The company supplies original equip- ment to such prestigious automotive brands such as Audi, BMW, Ferrari, Fiat, Ford, Maserati, PSA, Opel, Aston Martin and Porsche, and in the past few years added even more names to its illustrious client list, such as Hyundai, Mercedes, McLaren and Lombardini. This activity re- sulted in a global turnover of more than €150 million in 2019. Saleri has demonstrated a deep com- mitment to R&D over many years, actively collaborating with car makers to help re- duce their vehicles’ fuel consumption and CO2 emissions. This work has resulted in many innovative solutions, such as electric pumps for the main engine circuit and aux- iliary applications, variable water pumps and electromechanical water pumps. Being competitive on traditional water pumps, and already developing all-types of this product for the OE segment from design to mass production, Saleri is a strategic partner for the aftermarket. The automotive sector is rapidly changing and adapting to new technologies; therefore, it is crucial to establish a partnership with a manufacturer able to intercept and re- spond to the market’s needs. Awards In 2014, Saleri won the Automechanika Innovation Award with its modular water pump, a new solution that allows regula- tion of the flow of liquid within the cooling system and also generates reductions in fuel consumption. In 2018, Saleri was honoured as a final- ist in the OE products category at the Automechanika Innovation Awards for its latest technology, the electromechanical water pump (EMP). The company’s next generation of hybrid and ‘intelligent’ wa- ter pumps, capable of operating either electrically or mechanically, will provide this evolving market with the highly ver- satile, dynamic applications needed to meet the requirements of tomorrow’s vehicles. Outlook In 2018, a minority shareholder took a stake in the company. The new fund will help to accelerate Saleri’s growth plans, to assess strategic acquisitions and to list on the stock exchange over the next years. In July 2019, a 100% interest in ABL Automazione S.r.l. was acquired. The com- pany produces automated assembly lines and equipment. It is recognised as a spe- cialist supplier to the automotive industry. In October 2019, Saleri Mexico was founded. This new subsidiary manufac- tures and distributes water pumps and cooling systems for the automotive in- dustry, targeting car makers in North America. It has been operational since Q4 2020 and, in turn, has enabled the Saleri Group to expand international presence. its
36 SUPPLIERS ATR World Safe on the road with our FAG chassis parts Over recent decades, Schaeffler has managed to earn the trust of its customers and consistently deliver the highest quality. Back to the future As a development partner of leading automotive manufacturers, Schaeffler is already working on developing solutions today for tomorrow – whether steering parts, wheel bearings, driveshaft compo- nents, modern systems for vehicle damp- ing, improved driving safety, or driving dynamics. Most of these will be installed as original equipment in new vehicles during the next few years. The knowledge and competence gained from manufac- turing original equipment, combined with Schaeffler’s aspiration to guarantee the utmost product quality for all of its chas- sis components while assuring parts distributors, garages, and customers alike that vehicles can be repaired relia- bly and in excellent quality with repair solutions made by Schaeffler is a real competitive advantage – both now and in the future. This technological expertise has grown for over 130 years. Let’s take ball bearings and roller bearings as exam- ples. In 1883, Schaeffler’s FAG brand invented the ball grinder, thus laying the cornerstone for manufacturing ball bear- ings on an industrial scale. To this day, the company holds a leading position in wheel-bearing technology with a multi- tude of patented solutions. Safety, reliability and consistency The quality of our FAG wheel bearings and the corresponding accessories is an essential part of Schaeffler’s safety concept. Since screws, nuts and all other parts are matched to the wheel bearing and the vehicle, Schaeffler’s repair solu- tions can be viewed as a holistic system. Thanks to the various safety systems of the accessories, the FAG wheel bearings are securely positioned in the steering knuckle remaining under pre-load throughout their service life while hold- ing their spherical running accuracy and not being exposed to unnecessary wear and potential failure. Therefore, any garage using Schaeffler’s repair solutions can feel confident when it comes to safety and reliability. We are part of every part Schaeffler offers also a comprehensive portfolio of professional chassis repair solutions under the FAG brand. The range was designed for all key applications within the European car parc in consist- ently high quality, according to Schaeffler standards. The complete repair solutions are tailored towards today’s garage requirements for safe and efficient repairs and contain all necessary parts to carry out professional repairs including all required accessories. Schaeffler’s FAG chassis parts portfolio has a unique positioning in the automo- tive aftermarket and provides every thing to tap big business potential. For more information click here. By becoming an International Pre- ferred Supplier for FAG wheel bear- ings, Schaeffler has continuously focused on gaining the credibility and loyalty of ATR partners, which is one of our main pillars for a successful cooperation. Fast acceleration and braking, bumps and potholes, tight bends, heavy rainfall, snow, gravel, cobblestones, and sand are all things the chassis has to compensate for – in extreme cases within seconds – while keeping the vehicle safely on the road, ideally so that the driver hardly notices the fast-changing conditions. It requires detailed knowledge of the over- all chassis system to ensure safe and agile handling as well as to develop com- ponents whose attributes help improve fuel consumption and exhaust emissions. FAG’s high-quality components for suspension, damping, and bearings are in great demand worldwide. Whether indi- vidual components or complete repair solutions – with its FAG portfolio, Schaeffler offers unrivalled market cover- age worldwide for efficient, high-quality chassis repairs. KEY FACTS Schaeffler’s FAG portfolio offers chassis parts of the highest quality and standards – fit for market coverage worldwide.
APRIL 2021 TRENDS 37 Competition to potentially define e-commerce opportunities in Independent Aftermarket (IAM) Online purchasing power is expected to grow in the IAM, but the industry’s market leaders must seek out opportunities and prepare for challenges related to competition from the big online retailers. with options and de- cisions. There is no doubt that digitalisation has and will contin- ue to redefine the automotive after- market landscape. Consumers, while more digitally sav- vy than ever before, are faced with an onslaught of op- tions and informa- tion. However, m a n u f a c t u r e r s are leveraging mobile technology in an effort to make driving and owning a vehicle easier.3 According to reports, 94% of aftermarket customers head to a manufacturer’s website to get product or warranty information, while 84% want to check if the part fits their vehicle, and 57% of customers want de- instructions. 4 tailed Embracing mobile technology as an inte- gral part of the purchasing process should see continued refinement and ease-of-use for both manufacturers and consumers alike, because they have come to expect it. Some would argue that a driving force for/behind digital trading are millennials and younger generations. Often referred to as “early adopters” when it comes to technical advancement, digital platforms should provide quick an- swers, be easy to use, and convenient for the astute consumer of all ages. installation The automotive aftermarket has tradi- tionally been about upkeep but, with higher amounts of disposable income, it’s also about personalising one’s vehicle; E-commerce has become common- place in the lives of many. From groceries and electronics to wills and au- tomotive spare parts, online transactions have taken to new heights in the last dec- ade. In line with this general evolution, online sales have become more common worldwide as of late given restrictions associated with the COVID-19 pandemic. That being said, the automotive after- market, with increasing competition, is expected to see substantial growth in on- line sales for automotive components.1 The automotive aftermarket e-retailing space itself is expected to grow by US $41.86 billion between 2020 and 2024.2 With such growth, consumers are faced with an overwhelming amount of choice, with varying degrees of quality and price points for every product avail able, leav- ing suppliers and distributors with a challenge to provide seamless and straightforward online purchasing op- portunities for consumers inundated more and more consumers are on the lookout for accessories on platforms such as Amazon.5 Millennials are about to be- come the largest car-buying demographic which is said to have a big impact on the car parts industry. With this generation valuing individualism and, thus, seeing one’s vehicle as an extension of them- selves, customisation by way of car parts is, like mentioned, expected to show strong, continued growth.6 And while this may not be groundbreaking information in and of itself, it is online platforms which will continue to redefine the automotive aftermarket customer’s experience. Platforms such as eBay Motors and Amazon Marketplace offer the perfect solution for customers looking for discre- tionary parts while being able to look at reviews, compare prices, and get prod- ucts delivered quickly. And while such platforms have shaken the automotive industry, smart retailers and advanced aftermarket companies are seeing oppor- tunities, rather than challenges, with the big online retailers. Aftermarket leaders worldwide should be asking questions. Do we compete head on with Amazon and eBay, for example, with digital sales plat- forms of our own? Do we leverage the large swath of benefits (distribution chan- nels and clout) associated with such re- tailers? Do we entertain both options? KEY FACTS With digitalisation in the IAM continuing to reshape the industry, a clear strategy and approach are needed in order to compete. How do we define our competitive market edge with an empowered consumer? One thing is for sure: embracing the digi- tal-nature of consumerism and sales will only bring opportunities to those compa- nies prepared to face this new reality head on. 1 Automotive Aftermarket Industry to cross $1.4 trillion by 2024: Global Market Insights, Inc. Globe Newswire. November 29, 2018. https://www.globenewswire.com/news-release/2018/11/29/ 1658745/0/en/Automotive-Aftermarket-Industry-to-cross-1-4-Trillion-by-2024-Global-Market-Insights-Inc.html. 2 McEwan, Piers. The Role of Ecommerce in the Automotive Aftermarket. 12 March 2020. https://news.vaimo.com/ecommerce-automotive-aftermarket. 3 Trends Transforming the Aftermarket Auto Parts Outlook in 2021. Linchpin. https://linchpinseo.com/trends-in-the-automo- tive-aftermarket-parts-industry/. Retrieved: 26 January 2021. 4 Ibid. 5 McEwan, Piers. The Role of Ecommerce in the Automotive Aftermarket. 12 March 2020. https://news.vaimo.com/ecommerce- automotive-aftermarket. 6 Ibid
38 NEW MOBILITY ATR World Profit for dealers: Remote Vehicle Data Continental’s platform helps tighten up the relationship between car drivers and workshops. The RVD platform permits unified access to multi-brand vehicle data from a remote loca- tion. That means rele- vant data, for example from the engine control unit, warning lights and error messages (DTC), can be transmitted di- rectly from the custom- er’s vehicle to a front end. But the data trans- mission goes far beyond mere vehicle er- ror messages; in addition to vehicle diag- nostic data, speed and fuel consumption, workshops also receive data such as in- formation on maintenance dates. This gives workshops the opportunity to in- form drivers not only about possible vehi- cle problems, but also about upcoming appointments. Some vehicle models are even able to transmit data on the condi- tion of individual vehicle parts. If one of these parts shows signs of wear and tear, the workshop can order the appropriate part from the dealer ahead of time. In short, RVD allows many new services that As vehicle technologies become more complex, customers are look- ing for a smooth, and often digital experience, and new customer groups such as fleets with a focus on the total cost of ownership become more important. Therefore, access to in-vehicle data and repair routing becomes more and more important independent workshop businesses. With its Remote Vehicle Data platform (RVD), Continental offers dealers and, by extension, their workshops cus- tomers, an answer to the question of how they can turn the data access challenges into successes. for The RVD platform allows work - s hops to know the needs of their customers better and to improve their customer service. KEY FACTS With Remote Vehicle Data, Continental can access data from remote locations to ensure they can anticipate customer needs and improve service quality. can help improve customer relations and thus increase turnover. Another benefit: the hardware from RVD can be retrofitted as a simple plug- and-play solution in all widely-used vehi- cle brands and models, simply requiring a dongle for the OBD interface. Since last year, Continental has been offering their own 4G dongle for this purpose, making data transmission even faster and easier. Dealers benefit from RVD, as well. The new services and more efficient working methods resulting from RVD are likely to lead to a greater demand for spare parts and will increase the workshop’s customer satisfaction. Continental’s RVD solution, therefore, lays the foundation for innova- tive connected services – and thus helps dealers and workshops remain competi- tive in the increasingly complex environ- ment of the automotive aftermarket.
APRIL 2021 NEW MOBILITY 39 IAM solution: digital workshop platform In this edition, ATR is pleased to report on an industry solution – an open system approach. Over the last 3 years, ATR has been working with other partners to provide a system that is equally open to all market participants world- wide. Any market participant who would like to profitably establish a service or function at the workshop level, but also those who want to support the IAM in its entirety, are welcome to help shape the future of the system landscape. Challenges in times of digitisation for the IAM In times of digitalisation, it can be ob- served in all markets and industries, worldwide, that digital business models and services appear quickly, can spread quickly worldwide and existing products are supplemented or new products estab- lish themselves immensely quickly. Another challenge is that new market participants with digital products are changing the existing structures in the long term - if we look at the development of online shop providers in other areas, we can see what could also strongly shape the IAM in the near future. Whereby the IAM as a closed sector can certainly not be completely rolled up so quickly by a provider from the sector. outside Henning Kaeß We see further chal- lenges in the fact that there are hundreds of different workshop net- works or workshop con- cept chains, most of which use systems from different provid- ers. As a consequence, it is incredibly dif- ficult to develop individual services and make them available to the industry, as each system has to be connected in di vid ually. Certainly, the availability of the vehicle data, which is already transmitted to the OE servers today, is another challenge, “Only an open, common solution has the potential to be successful.” since services related to the data in the IAM can only be offered competitively in the IAM if this data is also available to the free market. What is ATR’s goal with the IAM solution? The main goal is to strengthen the IAM sales channel in order to be able to com- pete with OEMs and new market players in the online sector in the future. Therefore, ATR has defined a goal: Securing the IAM sales channels by a worldwide solution that is open to all market players. The solution of tomorrow, but also of today, must therefore bring the right customers (B2B and B2C) to the right workshop at the right time, and easily through suitable digital services. Solution approach To this end, an industry solution that is open to all must be established in order to stabilise the independent workshop busi- ness. Therefore, ATR cooperates with CARUSO, with the industry and other ITGs. CARUSO functions here primarily as a data hub but also as a provider that is also excellent at consent management. This open system approach enables comprehensive functions and services, and is open for existing and new solutions. That means, that a wide range of services is available or integrable. One key ele- ment is a white label workshop booking platform - but also existing and further new workshop booking systems can be integrated easily. Moreover, this approach enables fast and easy access to a maximum number of customers (B2B / B2C / Workshops / Fleets). Interested parties are welcome to participate ATR has already developed the Open Approach together with the industry in the last years and will continue to do so in the future to develop the IAM business. Interested parties are welcome to join and support this common approach from the beginning and can benefit from future de- velopments. Therefore, please let us know at: email@example.com.
IMPRINT Published by: ATR International AG Marie-Curie-Straße 3 D-73770 Denkendorf Tel. + 49 (0) 711 91 89 79-0 E-Mail: firstname.lastname@example.org Website: www.atr.de Registration court: Amtsgericht Stuttgart Value added tax ref. no.: DE 205929349 Registration no.: HRB 20992 Responsible: Warren Espinoza (CEO), Henning Kaeß and Wolfgang Menges Produced and edited by: Sympra GmbH (GPRA) Cover picture: Digraph Transport Supplies Ltd. (01) / Warren Espinoza, ATR International (02) / iStock, Bet_Noire; HELLA; Continental; Shutterstock, Corona Borealis Studio; the bilstein group (03) / AdobeStock, thodonal (04-05) / Warren Espinoza, ATR International (06-07) / ATR International (07) / David Dimbleby and James Rawson, Digraph Transport Supplies Ltd. (08); Digraph Transport Supplies Ltd. (08-09) / Mats Nilstoft, Laitis; Håkan Knutsson, KGK; Johan Regefalk, KGK; Martin Öhman, Laitis (10) / Kaha (11) / Shutterstock, Corona Borealis Studio (12); Shutterstock, FrankHH (13) / Maciej Oleksowicz, Inter Cars (13) / Erdem Çarıkcı, Martaş Automotive (14); Martaş Automotive (14-15) / Jorge Luengo, Illusionist; José Miguel Ibañez, CGA; Eva María Laguna, CGA; Carlos Martín, ANCERA; Alejandro Vicario, CGA; Fernando López, GIPA; Laura Díaz, TÜV SÜD (16) / Phaeton (17) / the bilstein group (18) / BOSCH (19) / Clarios (20) / Continental (21-22) / Delphi Technologies (23) / DENSO (24) / Davor Horvat, DRiV; DRiV (25) / Elring (26) / Gates (27) / HELLA (28) / KYB Corporation (29) / MAHLE (30) / MANN+HUMMEL (31) / Metelli Group (32) / Anja Thomsen; Christian Lamon; Klavs T. Pedersen, Nissens (33) / NTN-SNR (34) / Saleri (35) / Schaeffler (36) / iStock, Bet_Noire (37) / Continental (38) / Henning Kaeß, ATR International (39)