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ATR World Information | Facts | Figures IPAS Forum: Power in collaboration Celebrating excellence, partnership, and innovation in ATR’s international supplier network 04 06 INDUSTRY Mind the gap: Recruiting and retaining proficient workers is vital to curb the growing skills shortage DIGITAL CONFERENCE Navigating the future: Industry stakeholders discussed the independent aftermarket in Barcelona 48 TRENDS Complex cars: How do technology and connectivity affect the after- market component demand? 5 2 0 2 R E B M E C E D – 3 E U S S I
02 EDITORIAL ATR World Dear readers The European aftermarket is facing a growing skills shortage as vehicles become more advanced and electrified. Traditional know-how is no longer enough – expertise in software, diagnostics, and high-voltage systems is now essential. This widening gap is already affecting profits and slowing growth, with longer repair times and rising recruitment challenges. To stay competitive, the industry must invest in upskilling, attract new talent, and collaborate across sectors – backed by policy support and targeted funding. Please browse to pages 04–05 to read more about this topic. ATR ended the fourth quarter of 2025 with a successful IPAS Forum in Berlin that confirmed its reputation as “speed-dating for business at its best” (see pages 11–13) as well as a thought-provoking Digital Conference and Symposium in Barcelona addressing the future of mobility and data (pages 06–07). Furthermore, you may also be curious to read about various events organised or attended by our shareholders such as hsy’s EVOLVE Auto Festival, Rimbunan Kuasa’s participation in various automotive exhibitions in Malaysia and Japan, and anniversary celebrations and success stories of Martaş, Carzone and UNIX. We conclude this issue with an interesting contribution about the shift in aftermarket demand away from traditional mechanical parts toward advanced tech-enabled components. Features like ADAS and real-time data systems require specialised tools, training, and cybersecurity-compliant solutions – creating both challenges and opportunities for those ready to adapt. Please see pages 48–49 for more information. We hope you enjoy the read. Warren Espinoza CEO, ATR International AG
DECEMBER 2025 CONTENT 03 29 42 48 08 47 18 INDUSTRY 31 Brembo: Choose prime. Choose safety. 04 Why an industry-wide skills shortage is impacting profits 32 Continental: High-tech under the hood: The multi V-belt and growth potential DIGITISATION 06 ATR Digital Conference 2025: Addressing the future of mobility and data INSIDE ATR 08 Furacão: Leadership and innovation driving the automo- tive aftermarket in Brazil 10 FIGIEFA: Why the ELV Regulation matters for our sector 33 Delphi: Precision Under Pressure: NOx Sensors 34 Elring: High-Quality Components for the Spare Parts Market 35 GKN: Beneficial for you, your customers and the planet! 36 HELLA: Comprehensive range with a perfect fit 37 KYB: How are Hybrid and EV platforms changing the demand for steering and suspension? 38 MAHLE: Practical knowledge for workshop heroes 39 MANN-FILTER wins PARTSLIFE Environmental Award 11 14 16 IPAS Forum 2025: Driving partnerships forward 2025 ATR CV: Where is the journey headed in the world of commercial vehicles? 40 Magneti Marelli Parts & Services’ Project 5.0: The Digital Wave LKQ Europe: Protecting the independent aftermarket’s future in Europe 41 MEYLE: Automatic Transmission Oil Change: Untapped Potential for the Aftermarket 18 Carzone: Beyond thirty, navigating the New 42 Nissens Turbo: A Success-driving Solution for the Grow- 20 Martaş Automotive celebrates its 45th anniversary at Auto mechanika Istanbul 2025! 21 Inter Cars responds to the needs of mechanics: “Saving time, powering progress” 22 hsy autoparts: The Aftermarket’s festival of learning and connection 23 Rimbunan Kuasa Group showcases strength across three major auto exhibitions ing Turbocharged Market 43 Niterra: Outstanding results in customer satisfaction survey 44 OSRAM: Breakthrough in the NIGHT BREAKER LED SPEED Portfolio 45 Schaeffler Vehicle Lifetime Solutions launches new repair solution for vehicles with double clutch 46 Valeo continues to extend its FullPack™ DMF range 24 KGK | Autoexperten paused everyday work to dedicate a full day to customer journey and culture 47 ZF Aftermarket: TRW offers the most comprehensive braking range in the market 25 KGK | Autoexperten: Plastic reduction and cardboard revolution 26 Driving forward for 35 years: The UNIX Automotive story SUPPLIERS 28 ATE: Strong brands for strong workshops 29 bilstein group: Heroes in Steering & Suspension Parts 30 BOSAL: The absolute number 1 in quality TRENDS 48 Why technology and connectivity are driving a shift in aftermarket component demand IMPRINT
04 INDUSTRY ATR World Mind the gap! Why an industry-wide skills shortage is impacting profits and growth potential While the European aftermarket is as new vehicle technologies are intro- duced at a rapid pace. said to be experiencing improved resilience and rapid transforma- tion through digitalisation, escalating complexities in recruiting and retaining proficient workers is seeing the skills gap widen rapidly. In this article, we explore the key drivers, the resulting challenges and the possible solutions. With cars becoming ever-more techno- logically advanced and vehicle manufac- turers quickly accelerating their electrifi- cation progress, the automotive skills gap is growing. Specialist knowledge in high-voltage safety, electrical diagnostics, sensor calibration and software mainte- nance are in high demand, with more tra- ditional skillsets often seen as somewhat dated in the fast-moving marketplace. Indeed, according to the Motor Ombudsman Survey, 58% of automotive businesses are currently experiencing hir- ing challenges,1 while predictions from the Industrial Strategy Council indicate that more than 20% of the UK workforce alone could be severely underskilled by 2030.2 Adaptability is more important than ever What’s driving the automotive skills shortage? The rapid transition to electrification, the growing use of advanced driver assis- tance systems (ADAS) and an increasing reliance on software-driven systems means that traditional automotive skillsets are aging fast in this new world of alterna- tive fuels, advanced technology and inte- grated vehicle digitalisation. New capabil- ities, such as software development and data analytics, are quickly rising to the It’s clear that the landscape is moving fast, but it’s essential that the aftermarket keeps up. After all, businesses are al - ready accounting for recruitment challeng- es and the widening skills gap to lower profits and slower growth. If we’re not careful, this could soon pose a serious threat to the indus- try’s long-term success. A specific focus is needed when it comes to educa- tion, upskilling and tech- nology adoption. fore, while more traditional competences are effectively becoming obsolete. As a result, the talent pool is shrinking, the skills gap is widening and the need for upskilling is growing fast. A substantial percentage of roles will therefore require extensive reskilling by 2030, despite a wide- spread lack of funding and uneven access to appropriate training. In parallel, recruitment timelines are getting much longer, with businesses tak- ing (on average) 44 days to fill skilled posi- tions due to unprecedented demand and high competition.3 This poses a major chal- lenge for independent garages and work- shops, leading to longer repair times and a notable drop in service quality. What are the implications? It’s fair to suggest that the widening skills gap is having a serious impact on the European aftermarket. In the short-term, a lack of available personnel with the required skills to attend to the next gener-
DECEMBER 2025 INDUSTRY 05 demand and changing industry require- ments. To achieve this, funding and regula- tory support is essential – it can’t be achieved in isolation. Policy asks include simplified access to reskilling support, adjustments to funding and incentives for businesses to invest in new training models. Hand in hand comes the requirement to improve innovation and knowledge shar- ing across the industry. Advanced tools and digital platforms could provide the guidance for best practice, as well as a solution to accelerate training. In parallel, we need to foster a culture that welcomes adaptability and ena- bles businesses to navigate changing market demands to achieve resilience and growth. Most importantly, solving the skills gap requires comprehen- sive, coordinated action across the supply chain. Collaboration will prove pivotal to delivering measurable change. With this in mind, it’s positive to see organisations including The European Automobile Manufacturers’ Association (ACEA) and the Adecco Group coming together to drive positive progress. The Automotive Skills Gap Analysis, a report from the two organisations, not only maps current and future skill shortages, but also proposes action plans and tailored regional solutions for 2025 and beyond. This is just one example of how collabo- ration can guide the route forward. This, alongside policy support and funding, can collectively move the needle when it comes to improving access to training, encouraging collaboration across regions KEY FACTS 58 percent of automotive businesses are currently experiencing hiring challenges, while predictions from the Industrial Strategy Council indicate that more than 20% of the UK workforce alone could be severely underskilled by 2030, but it’s essential that the European aftermarket keeps adapting to technological advances and upskilling. and aligning education with fast-changing industry needs. Looking to the future The European aftermarket is renowned for its flexibility, adaptability and resil- ience. Its adoption of digital platforms, advanced diagnostics and pioneering technologies has already demonstrated its collective commitment to delivering upon the needs of the future. The speed of change across the auto- motive sector is clearly providing a signif- icant pain point, especially considering the industry’s fragmentation. However, posi- tive progress demonstrates that this hur- dle is surmountable. Over the coming years, the priority must be to shrink the industry skills gap. This will necessitate significant investment in training, innovation, low-emissions skills and inspiring the next generation to con- sider roles within the sector. Policy change, funding and collaboration are imperative to achieve this and will prove important steps in futureproofing the workforce for ongoing transformation. ation of low-emission vehicles means empty ramps, unfilled service slots, higher operational costs, revenue losses and the obvious threat of dissatisfied customers. In the long-term, however, businesses who fail to invest in technician upskilling are putting the industry at risk. After all, an underdeveloped and unskilled workforce will hinder the rapid adoption of new auto- motive technologies, making it harder for European aftermarket businesses to com- pete with global leaders investing heavily in these areas. From a resilience perspective, this is a challenge. While the skills gap was once a talking point, it’s now top of the agenda. How can we tackle the challenge? The persistent skills gap, driven by rapidly changing technology, labour short- ages and the shifting automotive land- scape, requires urgent, industry-wide action to ensure the long-term competi- tiveness and service quality of the European aftermarket. A specific focus is needed when it comes to education, upskilling and technology adoption. This is essential to bringing the aftermarket up-to-speed with consumer
06 DIGITISATION ATR World ATR Digital Conference 2025 Addressing the future of mobility and data ATR welcomed shareholders, suppliers and industry experts to Barcelona to discuss opportunities and challenges shaping the IAM “The pace of change in our industry is accelerating ...” From 21-22 October 2025, ATR host- ed its annual Digital Conference in the vibrant city of Barcelona, preceded by a welcome dinner on the evening of 20 October. The event brought together more than 100 shareholders, suppliers, and industry experts to reflect on the opportunities and challenges shaping the independent aftermarket (IAM). Navigating the EV surge: Challenges and opportunities for the IAM This year’s discussions were dominat- ed by some of the most pressing issues currently facing the industry. Central among them was the growing impact of e-mobility and the influx of electric vehi- cles from China, which is already trans- forming the European automotive land- scape. Participants examined the implications for workshops, distributors, and suppliers, and exchanged views on how the IAM can adapt to ensure that it remains competitive in a rapidly changing market. Another focal point was the critical role of data. Presentations and debates explored questions sur- rounding the sources and availability of vehicle data, the regulatory frameworks being developed in Europe, and the importance of fair and transparent access for all market participants. Both original equipment manufacturers and represen- tatives of the independent sector shared their perspectives, underlining how vital access to vehicle data is for innovation, competition, and customer choice. The subject of battery repair also took centre stage, with experts highlighting the tech- nical, regulatory, and sustainability aspects of this rapidly growing field and its potential to reshape workshop busi- ness models in the coming years. One programme, one vision: Consolidated insights for a stronger IAM This year, the ATR Symposium was integrated into the Digital Conference to ensure that all urgent topics could be addressed in a single, coherent pro- gramme. By bringing together diverse per- spectives from across the the event provided par- ticipants with a com- prehensive view of the transformation underway and the measures needed to secure the future of the IAM. industry, The Barcelona programme once again combined keynote speeches, expert panel discussions, ATR shareholder and ATR supplier perspectives and supplier theme islands, creating a platform for both knowledge-sharing and informal network- ing. This mix ensured that participants not only gained valuable insights into the industry’s future but also built and strengthened the relationships that will help drive progress. Beyond the conference programme, participants also had the chance to dis- cover Barcelona in a unique way. A fun and
DECEMBER 2025 DIGITISATION 07 interactive three-hour journey on foot through the city’s oldest neighbourhood allowed guests to walk, talk, eat, drink, learn, and connect. While exploring authentic places off the beaten path, attendees enjoyed the opportunity to network in a relaxed atmosphere, making meaningful professional and personal connections. Throughout the experience, they were regaled with stories about the origins of local dishes and drinks, while Barcelona’s 2000 years of culture, histo- ry, art, and architecture unfolded before them—a memorable blend of learning, networking, and discovery. The evening finished with a spectacular dinner at the restaurant El Cangrejo Loco on the har- bour front, where participants experi- enced the culinary delights of Barcelona in a stunning setting. Reflecting on the event, Henning Kaeß, Managing Director Marketing/Digitisation at ATR International AG, summed up the spirit of the Conference: “The pace of change in our industry is accelerating – from electrification to data regulation. The ATR Digital Conference is about pre- paring our partners for that change and KEY FACTS The 2025 ATR Digital Conference and ATR Symposium were attended by more than 100 participants. The one and a half-day event, on 20 and 21 October, brought together shareholders and suppliers to discuss the most pressing issues currently facing the industry. Central among them was the growing impact of e-mobility and the influx of electric vehicles from China, the critical role of data and the technical, regulatory, and sustainability aspects of battery repair as a rapidly growing field and its potential to reshape workshop business models in the coming years. ensuring that the IAM remains strong, competitive, and future-ready.” Once again, the ATR Digital Conference proved to be an inspiring and for- ward-looking forum, reinforcing ATR’s commitment to fostering dialogue, inno- vation, and collaboration. The next edition is already planned for 2026, continuing the mission of equipping the independent aftermarket for the challenges and oppor- tunities ahead. Our next ATR Digital Conference is planned for 20 and 21 May 2026 in the beautiful city of Naples. Mark your calen- dars and save the date now!
08 INSIDE ATR ATR World N E W S H A R E H O L D E R Leadership and innovation driving the automotive aftermarket in Brazil With 36 years of experience, Furacão has established itself as the largest distributor of automotive parts in Brazil, headquartered in Campinas, São Paulo. Founded in 1989 by Wagner Christofo- letti, Furacão was built with a clear vision: to offer complete solutions for the automotive aftermarket with excel- lence, reliability, and innovation. A market leader in electrical compo- nents–closely followed by electronic fuel injection systems–Furacão’s success is rooted in its unwavering commitment to quality and continuous improvement. The company was the first in its segment to obtain ISO 9001 certification and the IQA Seal from the Brazilian Automotive Quality Institute, confirming its reputation for reli- ability and excellence. Recognised for its pioneering achieve- ments, it also stands out in the domestic market due to the awards it has received: • 1st place for 21 consecutive years – Electrical Components • 1st place for 16 consecutive years – Electronic Fuel Injection Its portfolio includes 50,000 SKUs list- ed in the catalogue for light and heavy-duty lines, but its roots, recognition, and results are based on the light vehicle line. Furacão’s core business is sales in the Management team (f.l.t.r. Junior, Super- intendent, Shyrly and Wagner, Furacão directors, Thiago and Marcelo, Superinten- dents
DECEMBER 2025 INSIDE ATR 09 which handles customer complaints in partnership with suppliers. This custom- er-focused approach, with an express war- ranty settlement system, aims to make life easier for its customers and sees this organisational cost as a benefit. It demon- strates the organisation’s concern for cus- tomer satisfaction and reduces the bureau- cracy that is normally associated with rigid processes at other competing distributors. Thus, it allows its customers more time to focus on their core activities and, conse- quently, to buy more. Furacão’s organisational processes and the entire business administration are sup- ported by a solid infrastructure and a team of more than 1,000 employees, including more than 400 dedicated sales profession- als, ensuring efficiency, agility, and person- alised service in all transactions. Along with the warranty, the agile logis- tics integrated throughout the entire organisational processes chain provides great agility in delivery to the customer. Delivery logistics that relies on many affiliated carriers, a pick-up and counter system (where Furacão has the fast system, which means that within two hours of the order being received and the purchase accepted, the parts are available for pick-up by the customer or authorised representative). This entire operation is permeated and initiated through customer purchases made via SAV (Furacão’s B2B Sales Support System), by a team of representatives who travel door-to-door to provide customised and special service, presenting solutions, closing deals, and ensuring the quality Furacão’ values for after-sales, or even the internal teams that serve customers at each branch, with a local team, a Telesales team that provides service with a personal- ised approach and in-depth knowledge of the geographical area in which it is located and of the customer profile. KEY FACTS Headquartered in Campinas, São Paulo, Furacão is the largest distributor of automotive parts (particularly, electrical compo- nents) in Brazil. With extensive coverage, it has 32 branches in 20 of the country’s 27 states, which are strategically located in major commercial centres, such as Belo Horizonte, Rio de Janeiro, Santo André, Pernambuco, and Porto Alegre. All processes that revolve around this Giant Furacão are done by People and for People. Furacão understands the intangible val- ue of its workforce and its employees, and invests in its human capital, recognition, rewards, and internal career opportunities that further promote the pursuit of increas- ingly positive results. This culture extends to customers and is vividly rooted in the importance and value of relationships. Serve the customer well to always serve them! The Christofoletti family’s legacy in the automotive industry dates back to the 1960s and spans generations. Wagner, President and founder, a visionary, culti- vates this organisational culture and trans- forms it with his entrepreneurial spirit and presence so that Furacão continues to define its path as a company. Today, Furacão is a symbol of modern management and future-oriented strategy, where logistical efficiency, technological innovation, and commitment to the cus- tomer come together to strengthen the automotive aftermarket in Brazil and Latin America. Furacão’s 32 branches located in 20 states across Brazil electrical, injection, and ignition lines, but it also offers a wide range of automotive parts to serve its customers. With extensive coverage throughout Brazil, it has 32 branches in 20 of the coun- try’s 27 states. All 20 Brazilian states that have Furacão branches have an administrative structure designed from its personnel and systemic structure to perfectionism in the details of how to satisfy and deliver more to its buy- ing public: regional service with a local tele- sales team for easier communication and local methods, given the vastness and cul- tural diversity that has spread across the four corners of Brazil. Currently, Furacão operates its 32 branches strategically located in major commercial centres, such as Belo Horizonte, Rio de Janeiro, Santo André, Pernambuco, and Porto Alegre. Furacão also never stops when it comes to growth and already has new openings under evaluation. One of Furacão’s strengths lies in its direct warranty management system,
10 INSIDE ATR ATR World Preserving value, preventing waste: Why the ELV Regulation matters for our sector As the EU moves forward with the revision of its End-of-Life Vehicles (ELV) legislation, one thing is clear: the stakes are high for the Inde- pendent Automotive Aftermarket. What began as an initiative to pro- mote circularity and sustainabili- ty could, if not properly designed, threaten the core of the automotive industry — repair, reuse, and the value chain we’ve built over decades. FIGIEFA strongly supports the EU’s goal of making vehicle design more circular and environmentally responsible. But recent proposals risk undermining that very goal. Why the definition of “irreparabili- ty” matters The issue lies in how “irreparability” is being defined. In its current version, the Council’s Common Position still lists certain vehicle conditions — such as broken airbags, engines, or gearboxes — as signs that a car is “irreparable.” But for FIGIEFA and the repair professionals it serves, these are rou- tine jobs, not reasons to scrap a vehicle. This is not just a technical debate. It has direct consequences for the business envi- ronment in which ATR shareholders operate. If too many vehicles are prematurely deemed end-of-life, demand for spare parts shrinks, inventory planning becomes less predictable, and the investments in reman- ufacturing, logistics, and repair ecosystems are devalued. Moreover, the proposed “eco- nomic irreparability” clause, which would classify a car as irreparable if repair costs exceed market value, completely overlooks real consumer behaviour and market diver- sity. Not everyone can afford a new vehicle. Many car owners are willing to repair and keep their vehicles running — especially in rural areas or regions facing economic constraints. This proposal, if not improved, could lead to increased waste, fewer vehicles on the road, more emissions from premature scrappage, and reduced consumer choice. Call for alignment and fair regulation FIGIEFA has actively engaged with EU lawmakers to call for a more practical and fairer ELV Regulation. FIGIEFA has wel- comed the European Parliament’s draft report, which recognises the risk of prema- turely withdrawing repairable vehicles from the market and puts forward clearer, more technically sound criteria. What we need now is alignment, and continued attention from business leaders like ATR shareholders. This file is not just about the environment; it’s about market structure, consumer access, and the long- term viability of independent repair and parts distribution. Currently, all three EU co-legislators – Commission, Parliament and Council (Member States) – are in the final and key negotiations. FIGIEFA will continue to push for a regulation that genuinely supports circularity without sidelining the inde- pendent aftermarket. Because sustainable mobility cannot exist without the freedom to repair. Let’s keep vehicles on the road — and value in our economy. KEY FACTS The EU’s proposed “economic irreparability” clause, which would classify a car as irreparable if repair costs exceed market value, com- pletely overlooks real consum- er behaviour and market diversity. Not everyone can afford a new vehicle. Many car owners are willing to repair and keep their vehicles running.
DECEMBER 2025 INSIDE ATR 11 IPAS FORUM IPAS Forum 2025 Driving partnerships forward This year’s ATR IPAS Forum once again proved itself as one of the most important platforms for collaboration in the independent aftermarket. More than 260 participants from ATR shareholders and IPAS sup- pliers came together in Berlin from 16-18 September for two days of highly focused business exchange. In total, close to 715 meetings took place – con- firming reputation as “speed-dating for business at its best.” the Forum’s The event was hosted at the familiar venue of the ESTREL Hotel in Berlin, where ATR provided the perfect setting for share- holders and suppliers to strengthen rela- tionships, explore new opportunities, and lay the groundwork for future business growth. At the heart of the Forum were 39 meeting cubicles, where 35-min- ute sessions between ATR shareholders and International Preferred ATR Suppliers (IPAS) ensured a professional yet dynamic flow of conversations. “Since the beginning, the IPAS Forum has been about creating value through personal direct, exchange,” said Wolfgang Menges, Managing Director Purchasing / IT of ATR International AG. “Face-to-face interac- tion the foundation of strong partnerships. Trust and innovation are not built in isolation but through collabo- ration – and this Forum is where those connections come to life.” remains Beyond the formal meetings, coffee breaks, shared meals, and the popular evening programme once again provided plenty of room for informal networking – helping participants strengthen not only their business ties but also the friendships that are so essential to long-term collaboration.
12 INSIDE ATR ATR World ments of ATR’s suppli- ers. The awards recog- nised best-in-class performance in logis- tics, marketing, innova- tion and sustain ability, culminating in the rec- ognition of the overall Supplier of the Year. In addition, ATR intro- duced a special one- time honour – the Exceptional Revenue Per for mance Award. ATR proudly congratulates the winners of 2025: • Excellence in Logistics – Lesjöfors Recognised for outstanding reliability, efficiency, and service quality in one of the most complex and challenging areas of the aftermarket. • Excellence in Marketing – bilstein group Awarded for exceptional branding, creative campaigns, and continuous support of ATR shareholders through- out the year. • Excellence in Innovation – ZF Honoured for forward-looking solutions and technologies that are helping to shape the future of mobility and the aftermarket. • Excellence in Sustainability – Schaeffler Awarded for their holistic approach to improving the company’s sustainable footprint at every level. • IPAS Supplier of the Year – Bosch This award recognises a supplier with outstanding results across all areas of collaboration – not just a single category – demonstrating outstanding partnership, performance, and commitment to ATR and its shareholders. • Exceptional Revenue Performance Award – Brembo This special recognition is not an annually recurring award but a unique honour, created to highlight Brembo’s extraordinary achievements over the past four years. Since its establishment in 2006, the IPAS Forum has grown into a cornerstone of ATR’s international supplier strategy. This year’s Forum once again underlined the importance of partnership, innovation, and trust – values that continue to drive sustainable success for ATR and its global network of suppliers. Honouring excellence – The IPAS Awards 2025 After its successful introduction in 2023, the IPAS Awards returned this year to celebrate the outstanding achieve-
DECEMBER 2025 INSIDE ATR 13 Impressions from the IPAS Forum 2025 Neil Fryer, Vice President and General Manager Global Aftermarket Phinia “What I like most about the forum is the opportunity to spend time talking to our customers. It’s always great to engage with people who are active in the market every day, as their insights are invaluable. The quality of the meetings at the forum is consistently very high, everyone is well informed, and we can focus on the topics that matter most. These discussions allow us to align priorities and set clear action plans for moving forward. Overall, the forum provides an excellent environment to connect, exchange ideas, and ensure that our strategies are relevant and effective in the market.” Fidel Pizzarotti & Leandra Emiliozzi, DER Distribuciones “This is our very first IPAS Forum, and we are very pleased to be here sharing and network- ing with colleagues, suppliers, and fellow ATR Members. We’ve had the chance to hold many meetings that have strengthened existing relationships while also helping us build new ones. Being here is extremely valuable for us, as the face-to-face meetings provide a great opportunity to introduce our company and showcase what we can offer. These interactions not only help us improve our current business relationships but also open doors to new opportunities for growth. Overall, the experience has been highly rewarding, and we truly appreciate the chance to participate in such a collaborative and impactful event.” Frank Toebes, Managing Director NRF “My experience is that this event in Berlin is the most professional automotive event in the world. The face-to-face meetings are always very factual and data-driven, which makes them highly productive. What I like most is that it’s hosted in Berlin, the capital of Germany and the largest aftermarket in Europe—it’s exactly where events like this should take place. Being here allows us to engage with key players in the industry, exchange valuable insights, and focus on data-backed discussions that drive business forward. Overall, the combination of professionalism, location, and structured meetings makes this event an essential and highly rewarding part of our calendar.” Peter Tippner, General Manager, hsy “This experience was overwhelmingly wonderful. We’ve travelled a long way from Australia to be here, and it’s definitely a highlight in our calendar every two years. What makes it so special is the chance to connect not only with ATR and its members but also with our suppliers. The best thing about this event is truly the environment, it creates such a positive space for collabora- tion and relationship-building. On top of that, the quality of the meetings is exceptionally high, which makes the whole experience incredibly valuable and rewarding. It’s some- thing we always look forward to and appreciate being a part of.” Lars Frank, Vice VD KG Knutsson AB “It was great to be able to meet all our business colleagues in person in one place. The face-to-face meetings are both interesting and rewarding, helping us take the next step in our common business. We’ve also been able to discover new opportuni- ties in all our countries. For us, personal meetings are the absolute best way to develop our business and strengthen relationships. The IPAS Forum gives us a fantastic opportunity to grow our business with the most important suppliers, making it an invaluable part of our strategy. Overall, it’s an incredibly productive and inspiring experience that we truly value. The guiding theme in all our meetings was simple: everything is possible. A powerful reminder came from northern Sweden in August 2025, when the historic Kiruna Church – a 113-year-old wooden landmark – was carefully relocated to protect it from ground subsidence caused by the expanding LKAB iron ore mine. Over two days, the church was transported three miles on wheeled platforms and trailers to its new home. If such a feat is possible, then so is anything else. All it takes is finding the right solutions – and that spirit defined every one of our discussions.” Brigitte Steinbach & Piotr Liszczyński, MANN+HUMMEL “We really like the venue here, especially because it’s close to the airport, centrally located, and easy to reach. The event itself is very well organized—just the way we like it. ATR share- holders are always extremely well prepared, and that makes a big difference in the quality of the meetings. Thanks to this, discussions are focused, productive, and truly valuable for building and strengthening business relationships. Overall, the combination of convenience, excellent organization, and high-quality meetings makes this a standout event for us and one we are very pleased to be part of.”
14 INSIDE ATR ATR World Where is the journey headed in the world of commercial vehicles? The long-ongoing debate about future drivetrain technologies in the passenger car sector now extends to commercial vehicles. One Fleet – many requirements The commercial vehicle fleet is not only becoming more diverse but also more specialised. A regional delivery vehicle has very different requirements from a long- haul truck. While range and refuelling time are key for long-distance transport, elec- tric vehicles offer advantages in urban settings – such as zero emissions and low- er operating costs. At the same time, die- sel vehicles continue to evolve, becoming cleaner and more efficient through inno- vations such as synthetic fuels produced with net-zero CO2 emissions. Regardless of the propulsion type, the availability of sufficient raw materials and the economical production of fuels are critical. Without reliable and cost-effective access to the necessary energy sources, even the most promising drivetrain tech- nology will struggle to scale. New demands on workshops and service providers The growing variety of drivetrain sys- tems is a challenge not only for fleet oper- ators but also for service workshops. Employees must continuously expand KEY FACTS Since no single drivetrain techno l- ogy has become the industry standard, OEMs and suppliers are aiming to offer solutions across a broad range of technologies. The growing variety of drivetrain systems is a challenge not only for fleet operators but also for service workshops, whose employees must continuously expand their skills and expertise to properly service and maintain vehicles. Developments of future drivetrain technologies are dynamic, the re - quirements are diverse, and there is currently no clear answer as to which technology will ultimately dominate. The race between drivetrain technologies The CV fleet is becoming increasingly diverse. In addition to conventional diesel engines, alternative drive concepts such as hybrid vehicles, plug-in hybrids, bat- tery-electric vehicles, and those powered by alternative fuels are gaining impor- tance. Requirements vary significantly depending on the application: while elec- tric vehicles are a viable option for region- al distribution and last-mile delivery, long-haul transport presents different challenges – here, hydrogen-powered vehicles, synthetic fuels (XTL, e-fuels), and advanced diesel technologies are coming into focus. At present, there is no single drivetrain technology that shows signs of becoming the industry standard. As a result, OEMs and suppliers are aiming to offer solutions across a broad range of technologies. Given the high investment costs associat- ed with these new drive systems, manu- facturers are increasingly entering strate- gic alliances to share costs and establish common standards. Infrastructure: the critical factor For electric commercial vehicles, infra- structure is key. Although today’s charg- ing stations are powerful, many locations – such as highway rest stops – lack the necessary electrical supply capacity. Simultaneously charging several trucks would require immense amounts of ener- gy and significant infrastructure upgrades. Another critical aspect is the sec- ond-life scenario of electric vehicles. Used vehicles are often sold to markets in coun- tries where charging infrastructure has not yet been adequately developed – a challenge that must be considered as electric CVs become more widespread.
DECEMBER 2025 INSIDE ATR 15 their skills and expertise to properly ser- vice and maintain vehicles – whether it’s high-voltage electric systems, hydrogen technology, or synthetic fuels. At the same time, expectations around sustainability are rising. The industry is working to develop cleaner vehicle tech- nologies and environmentally responsible products. Workshops will need to engage more deeply with the topic of sustain- ability – both in terms of vehicle service and the products they use. Availability and digitisation Another key success factor in commer- cial vehicle operations is parts availability. In many cases, this is more important than cost – since downtime costs money. Accurate parts identification is therefore crucial, especially given the enormous variety of vehicles, body types, and con- figurations in the market. This is where digital tools can help. Artificial Intelligence (AI) is also making its way into the CV world. One example: researchers at the Fraunhofer HHI are developing an intelligent truck parking navigation system. Using real-time algo- rithms, it identifies available parking spac- es while factoring in traffic volume, avail- ability, and legal driving and rest time regulations – a valuable tool for both driv- ers and dispatchers. single solution. Instead, a broad mix of technologies tailored to specific applica- tions will shape the CV market of tomor- row. This shift also brings new demands for infrastructure, workshops, suppliers, and service providers. We look forward to exploring these exciting developments further together at the next CV Supplier Forum in 2026! Conclusion: The journey has only just begun The future of drive- train technologies in the commercial vehicle sector remains open – and that’s what makes it so exciting. One thing is clear: there will not be a Let’s talk about CV @ ATR with Ralf Schönleber Ralf Schönleber Strategic Account Manager Coordination Purchasing Department Phone: +49 711 918979-40 Mobile: +49 160 1575302 E-Mail: rschoenleber@atr.de Add me to your contacts
16 INSIDE ATR ATR World Protecting the independent aftermarket’s future in Europe Advocating for fair competition and consumer choice in a fast-changing landscape The independent automotive after- market is the backbone of European mobility. And LKQ Europe is proud to be the backbone of the independent aftermarket. Together, we keep millions of people, businesses and essential services moving – but to do so, we rely on fair rules of competi- tion, open access to repair information, and regulatory frameworks that reflect the reali- ties of modern vehi- cles. insights for them. This is not about theory; it is about using real insight, data and experience from across its markets to bring about meaningful change; and help- ing its customers implement it in their dai- ly operations. “By turning evidence and experience into action, we make sure every independent workshop can keep doing what it does best: deliver affordable, high-quality, local service that keeps Europe moving.” Andy Hamilton, President and Executive Managing Director, LKQ Europe Campaigning on a broad agenda Today, LKQ Europe is actively monitor- ing and contributing to debates on more than two dozen live issues in the European Parliament and Commission. These include Motor Vehicle Block Exemption Regulation (MVBER), Periodic Technical Inspection (PTI) reform, SERMI, Type Approval, the EU Data Act and end-of-life vehicles. Each of these areas carries profound implications for workshops, distributors, suppliers and the millions of motorists they serve. LKQ Europe’s role is to make sure that legislation is not only fair in prin- ciple, but workable in practice. Andy Hamilton, President and Executive Managing Director of LKQ Europe At LKQ Europe, protecting and enhanc- ing the future of the aftermarket is central to what it does. This means not only using its voice to lobby on behalf of its custom- ers, but also using its reach and influence to decode what is coming out of Brussels and translate it into practical, actionable MVBER: a level playing field for repair The European Commission’s consulta- tion on the MVBER has now closed, and LKQ Europe has played an active role in shaping the debate. Its contribution focused on ensuring that competition law, design rights and access to data are fully compatible and enforceable. Together with its partners, LKQ Europe is calling for a modernised framework that delivers a genuine level playing field for independent operators. That means ensur- ing workshops retain the ability to carry out repairs without unnecessary restric- tions, safeguarding consumer choice, and keeping maintenance affordable. The Commission will now analyse the consultation responses and publish a sum- mary of the findings. This evidence will feed into a policy-making phase in 2026, when options for updating MVBER will be developed to ensure it remains effective and enforceable in a rapidly changing market. PTI reform: raising standards fairly The rules governing PTI have not kept pace with the complexity of today’s vehi- cles. Current systems vary widely across
DECEMBER 2025 INSIDE ATR 17 If current timelines are maintained, these new access rules could begin taking effect by early 2026, with phased imple- mentation of multi-brand tool access between 2026 and 2028. The Data Act: unlocking access to vehicle data For years, one of the biggest barriers to fair competition in the aftermarket has been restricted access to vehicle-generat- ed data. Without it, independent work- shops and distributors face difficulties diagnosing faults, carrying out repairs, or developing digital services – leaving driv- ers with fewer choices and higher costs. The EU Data Act, which came into effect in September 2025, is designed to change this. It places new obligations on manufac- turers to: • Provide transparency on the data they hold • Offer access to both raw and pre-processed vehicle data • Give vehicle owners free access to their own data • Provide third parties such as distributors and workshops with access on fair, reasonable and non-discriminatory terms KEY FACTS LKQ Europe is actively monitoring and contributing to debates on more than two dozen live issues in the European Parliament and Commission. These include Motor Vehicle Block Exemption Regulation (MVBER), Periodic Technical Inspection (PTI) reform, SERMI, Type Approval, the EU Data Act and end-of-life vehicles. gate agreements with OEMs. LKQ Europe is urging every independent business to test these new rights, document any obstacles, and share their experiences. The more evidence we collect, the more effectively we can ensure the Commission enforces compliance and prevents anti-competitive behaviour. “The Data Act gives us powerful new tools, but rights only matter if they are used. This is the moment for the indepen dent aftermarket to stand together and ensure fair access becomes a reality.” Andy Hamilton, President and Executive Managing Director, LKQ Europe LKQ Europe has played a leading role in highlighting why these rights matter, shar- ing evidence of barriers faced by the after- market and calling for enforceable, propor- tionate rules. It strongly supports the Act’s principles, but is clear that they must work in practice as well as on paper. The challenge now is implementation. Because access depends on vehicle own- ers granting permission, workshops and distributors need to explain the benefits to customers, secure consent, and then navi- A trusted voice for independents This agenda gives LKQ Europe’s cus- tomers confidence that the best range, availability and service in the market are being delivered, while, at the same time, it is also securing their ability to compete tomorrow. LKQ Europe will continue to represent the independent aftermarket at the highest level – protecting consumer choice, affordability and the essential role of independent workshops in Europe’s mobility ecosystem. Europe and often fail to account for the advanced safety, driver-assistance and emissions technologies that are now standard in most cars. This risks undermin- ing consumer confidence, safety outcomes and environmental performance. That is why LKQ Europe has actively contributed to the European Commission’s consultation on PTI reform. In the submis- sion, they supported: • Smarter, risk-based testing that reflects the realities of modern vehicles • Harmonised PTI standards across Europe to reduce inconsistency between markets • Better access to digital inspection data to improve safety and environ- mental results This proposed model will improve road safety and air quality while keeping inspec- tions fair and affordable for drivers, and is going through the legislative process in Parliament and Council. SERMI and Type Approval: securing fair access Modern vehicles are increasingly soft- ware-driven, with essential safety and per- formance systems controlled by electronic modules. If access to these systems is restricted only to manufacturers, indepen- dent workshops risk being excluded from key types of repair and maintenance. The result would be reduced consumer choice, higher costs and weaker competition. The European Union has recognised this risk and is progressing amendments to vehicle Type Approval rules, alongside the roll-out of SERMI. The proposed frame- work introduces a tiered model of access – from basic diagnostics through to advanced functions like ECU and software updates. Crucially, it will also require that multi-brand diagnostic tools can perform coding and updates, and that repair and maintenance information is available via all the same channels manufacturers use, whether on-board, off-board or remote. LKQ Europe has actively contributed to this debate, by advocating for proportion- ate access that is both structured and enforceable. It supports the EU’s move toward a layered system that avoids unnecessary complexity for simple jobs while guaranteeing independent repairers the ability to compete fairly on more advanced work.
18 INSIDE ATR ATR World Beyond thirty, navigating the New Carzone Auto Parts successfully held first Partners’ Conference and 30th Anniversary Celebration On 16 September 2025, Carzone Auto Parts successfully held its first Partners’ Conference and 30th Anniversary Celebration in Tianjin under the theme “Beyond Thirty, Navigat- ing The New.” The event gathered Car- zone’s store partners from across the country, suppliers, workshop customers, industry media, academic leaders, and investors. Together, they looked back on Carzone’s 30 years of steadfast growth – and looked ahead to a strategic future shifting from direct operations to a part- nership model, opening a new chapter of empowerment and win-win development for the industry. Honouring three decades of growth and transformation The event began with an opening video encapsulating three decades of memories. The timeline rewound to 16 September 1995, when Carzone’s story started with its very first store in Tianjin. In his keynote address, Mr. Shang Baoguo, Founder & CEO of Carzone, fondly recalled the entre- preneurial journey that began with that store. Over 30 years of perseverance, Carzone has grown from a small boat on the Haihe River into a mighty vessel navi- gating China’s automotive aftermarket. For Carzone, Tianjin is not only the place where the dream began, but is also the starting point for a new voyage. Over the past three decades, the Chinese automotive aftermarket has developed rapidly, and Carzone, together with numerous partners, has witnessed and driven the industry’s transformation and progress. Mr. Gu Jun, Head of Schaeffler Greater China Vehicle Lifecycle Solutions Business Unit and Executive Director of ETC-parts, was invited to deliv- er remarks. He reflected on his more than 20 years of deep friendship with Mr. Shang and expressed in Carzone’s future development. firm confidence Carzone’s 30 years are woven from countless inspiring stories: the tireless dedication of its employees, the steadfast quality commitment of brand suppliers, and the consistent trust of repair shop cus- tomers. A video of personal interviews shown during the conference highlighted these voices, with partners sharing mem- ories of the past and hopes for the future. KEY FACTS Carzone Auto Parts held its first Partners’ Conference and 30th Anniversary Celebration in Tianjin, China, on 16 September 2025, Under the theme “Beyond Thirty, Navigating The New,” the event gathered Carzone’s store partners from across the country, suppliers, workshop customers, industry media, academic leaders, and investors.
DECEMBER 2025 INSIDE ATR 19 To honour these long-standing bonds, the conference presented the “Together Through Storms Award” and recognised employees who have worked with the com- pany for 10, 20, or more years, as well as loyal supplier partners and repair shop customers. In addition, special awards for supplier partners were presented, which included “Best Delivery Award,” “Outstanding Cooperation Award,” “Excellence in Supply Award,” and “Most Promising Award,” covering excellence in delivery, collaboration, product innovation, and market potential. Behind each award lies over a decade, sometimes two, of mutual trust and joint progress. Shaping the way forward: Strategic vision and partner- ship-driven future Looking ahead from this new starting point, Mr. Shang shared Carzone’s strate- gic vision for the future: the company will accelerate its transformation from direct operations to a partnership model, while deepening its role in empowering work- shops and retail chains with supply chain services and operational support. Ms. Xu Qing, Director of Product Supply, elaborat- ed on the intelligent upgrade of Carzone’s supply chain, proposing initiatives such as “Full Supply Chain Hosting” to reduce costs, increase efficiency, and achieve symbiotic, win-win supply chain cooperation. Mr. Xu Hejun, Senior Operations Director, detailed the comprehensive support system for partner stores, emphasising customer sat- isfaction at workshops as the core, and building a long-term win-win mechanism between Carzone and its partners. Successful celebration reflecting on 30 years and setting a clear future vision Two partner representatives — Mr. Yu Weihua from Carzone Hangzhou Chengxi Store and Ms. Li Dandan from Tianjin Wujincheng Store — shared their real-life transformation stories and operating data, which strongly resonated with fellow partners and reinforced confidence in Carzone’s new model. Supplier partners also addressed the event: Mr. Qiu Jianhua, General Manager of DAYCO Aftermarket Asia Region, and Mr. Lu Tao, Chairman of Shandong ZERO MILEAGE LUBRICANT Technology Co., Ltd., both expressed high recognition of Carzone’s new model, shared their out- look on future collaboration, and offered sincere congratulations on Carzone’s 30th anniversary. On this special day, the first Carzone Partners’ Committee was officially estab- lished. Composed of partner representa- tives from different regions nationwide, the committee aims to build an efficient communication bridge between head- quarters and stores, advancing a mecha- nism of “feedback representation, sug- gestions output, participation in decision-making, and shared implemen- tation,” ensuring that frontline voices drive operational optimisation and strate- gic evolution. The conference concluded with a warm gala dinner that featured spectacular per- formances and interactive activities which lifted the celebration to its climax. At the finale, Mr. Shang joined Mr. Gu Jun (sup- plier representative), Mr. Zhu Zhixue (customer representative, General Manager of Tianjin Xinmingda Auto Service Co., Ltd.), and Mr. Huang Jiaqiang (employee representative with 24 years of service) on stage to cut the 30th anni- versary cake, symbolising shared growth and partnership. The first Carzone Partners’ Conference and 30th Anniversary Celebration thus came to a successful close. Thirty years mark both a milestone and a new beginning: a heartfelt tribute to the past and a resolute start toward the future. With a renewed outlook, Carzone, together with its partners, suppliers, and loyal repair shop customers, will continue to steer ahead, embrace change, and write new chapters in the waves of China’s automotive aftermarket.
20 INSIDE ATR ATR World Martaş Automotive celebrates its 45th anniversary at Auto mechanika Istanbul 2025! The exhibition Automechanika Istan- bul 2025 once again opened its doors with great excitement, serving as the beating heart of the automotive industry. This year, Martaş Automotive stood out with the largest and most eye-catching booth at the fair. Celebrating its 45th anni- versary, Turkey’s leading independent spare parts distributor impressed visitors not only with its extensive product range but also with the unique experiences it created. At the booth, Martaş Automotive show- cased the wide product portfolios of its in-house brands VOTTO, MGA, and GRAT, while also transform- ing the space into an interactive meeting hub. Influencer gather- ings, “master talks” with indus- try veterans, live broadcasts, and exciting competitions turned the booth into much more than just an exhibition area. The MGA factory zone, high- lighting Martaş Automotive’s production power and technological excellence, also drew significant attention. Here, partici- pants had the opportunity to closely observe the company’s R&D investments and high-standard production processes. This transparent approach served as tan- gible proof of Martaş Automotive’s busi- ness philosophy, rooted in quality, consis- tency, and trust. Martaş Automotive opens new Distribution Centre in Denizli KEY FACTS With the opening of its new Denizli Distribution Centre, Martaş Automotive, Turkey’s leading inde pendent spare parts distributor, aims to provide faster and uninterrupted service to its partners and customers across the Aegean and Mediterranean regions. Martaş Automotive has expanded its strong nationwide distribution network with the opening of its new Denizli Distribution Centre. With this strategic investment, the com- pany aims to provide faster and uninter- rupted service to its partners and custom- ers across the Aegean and Mediterranean regions. The new centre will optimise logis- tics processes, delivering significant speed and efficiency advantages in spare parts supply. This new facility marks an important step that further strengthens Martaş Automotive’s leadership in the sector and elevates customer satisfaction to the next level. By reinforcing its logistics infrastruc- ture, the company is set to enhance its operational effectiveness and industry.
DECEMBER 2025 INSIDE ATR 21 Inter Cars responds to the needs of mechanics: “Saving time, powering progress” Inter Cars, the largest distributor in Central and Eastern Europe, has announced a new brand idea. From today onwards, the new brand identity will be encapsulated in the slogan “Inter Cars: Saving time, powering progress”. This slogan encap- sulates Inter Cars’ unique values and addresses the real needs of the aftermar- ket industry, namely the shortage of time, the growing complexity of repairs, and the demand for consistent growth. Inter Cars is changing the rules of the game. Mechanic, your time is of the essence! “Inter Cars: Saving time, powering progress.” is not just a new slogan; it’s a promise that we are making to the entire industry and to all of our partners. Time is the most precious resource nowadays, and one that we are unable to acquire. Efficient time management is therefore one of the biggest challenges in the industry and determines the level of potential service growth. We want to turn our business partners’ potential into tan- gible growth, says Maciej Oleksowicz, President of the Management Board of Inter Cars. Time is the most valuable currency in a garage today. Every minute saved on phone calls, searching for parts, or final- ising paperwork is a minute that can be used more effectively or converted into revenue. An hour in which professionals can perform more service activities with the same or less energy expenditure is natu- rally worth more than an hour in which fewer activities can be performed. It is a simple equation and applying it leads to natural growth. Where does Inter Cars fit into this equation? Anywhere it can optimise garage pro- cesses by proposing modern, effective solutions, such as faster vehicle identifi- cation, a shorter parts ordering process, shorter repair times and optimised non-service activities like waste manage- ment and garage management. Such solutions already exist at Inter Cars and have a direct impact on the way a garage operates. • More efficient searching, such as ordering parts by registration number, VIN or even just a photo of the part • Shortening the parts ordering process, KEY FACTS The slogan “Inter Cars: Saving time, powering progress” encapsu- lates the company’s new brand identity, which addresses the real needs of the aftermarket industry. thanks to diagnostic devices integrated with the Inter Cars e-Catalogue • Shortening repair time with 21st-centu- ry tools such as state-of-the-art power tools or remote diagnostics using AsTech LINK Repairify • Order in the garage: waste management using the Bio Service tool • Optimise garage management with the eSOWA programme, which organises work “in the backoffice” and integrates with other leading programmes on the market • The largest range of technical training courses in the industry Why is Inter Cars changing right now? The aftermarket is changing dynami- cally: repairs are becoming more com- plex; there is a shortage of qualified mechanics; and drivers’ expectations regarding the speed and quality of ser- vice are growing. At the same time, it is operational efficiency, not just the margin on parts, that determines a garage’s financial results. Inter Cars is redefining the role of a distribution partner, evolving from a parts supplier to a growth partner that gives garages back their most valu- able resource – time – and turns it into progress. “We already offer tools that save time and drive growth, and this is just the beginning. Our goal is simple: to reduce operational friction, free up time for work- ing on cars, and boost confidence in tech- nical decisions. This translates into invoic- es and growth you can see on the bottom line,” adds Maciej Oleksowicz.
22 INSIDE ATR ATR World EVOLVE 2025: The Aftermarket’s festival of learning and connection Over 300 professionals joined hsy autoparts at RACV Royal Pines Resort for a day that mixed technical insight with celebration. The EVOLVE Auto Festival 2025 took place earlier in the year at the RACV Royal Pines Resort on the Gold Coast, Australia, bringing together more than 300 aftermarket professionals from across Australia. Hosted by hsy auto- parts, the one-day festival combined serious learning with a relaxed atmo- sphere, giving workshops the chance to sharpen their skills, explore innovations, and enjoy time with industry peers. This year’s programme offered 14 training sessions across both technical and business streams. Global suppliers including ZF, Bosch, ATE, MAHLE, Schaeffler, Corteco, Sealey and Valeo led sessions that spanned EV diagnostics, drive-by-wire systems, workshop profita- bility and consumer engagement. According to Nick Redmond, Head of Customer Relationships & Marketing at hsy autoparts: “We wanted every attend- ee to walk away with something they could apply on Monday — and the feed- back tells us we achieved exactly that.” Yet EVOLVE is more than a training day. What sets it apart from other events was its festive atmosphere, complete with sports-themed activities, areas for casual networking, and little touches like freshly shucked oysters served with tomato juice shots and lime wedges. It was designed to be engaging, memorable, and welcoming, fuelling conversations, connections, and a sense of community. “We built EVOLVE to break the mould,” said Redmond. “It’s a space where the aftermarket can learn, grow, and enjoy the ride together.” Practical skills on display A standout feature was the Hands-On solutions tailored for today’s rapidly evolving automotive landscape. This mix of practical engagement and innovation highlighted the event’s commitment to preparing workshops for the future. hsy want to extend a massive thank you to their customers, suppliers, trainers and staff who made EVOLVE such a stand- out success. Their support and enthusi- asm are what make EVOLVE so special. As the festival closed, attention turned to the next chapter. Planning for EVOLVE 2026 is already underway, promising another opportunity for Australia’s after- market community to come together. Until then, the message from EVOLVE 2025 is clear: keep learning, keep grow- ing, and keep evolving. Hub. Here, attendees tested tools, spoke directly with technical representatives, and explored workshop KEY FACTS The EVOLVE Auto Festival 2025 took place at the RACV Royal Pines Resort on the Gold Coast, Australia. Hosted by hsy autoparts, the one-day festival brought together more than 300 aftermarket professionals and combined serious learning with a relaxed atmosphere.
DECEMBER 2025 INSIDE ATR 23 Navigating uncertainty: Rimbunan Kuasa Group showcases strength across three major auto exhibitions RIMBUNAN KUASA KEY FACTS The Malaysia Autoshow 2025 had 294,062 visitors between May 9-15. Rimbunan Kuasa worked together with 14 brands: Autoglym, BMW, Bosch, Brembo, Continental, Errecom, Hitachi, Hella, Mercedes- Benz, NGK, Osram, Petronas, ZF. Between 15-17 May 2025, Automechanika Kuala Lumpur 2025 had over 15,000 visitors of whom 21% were international and 79% local. Rimbunan Kuasa worked together with 6 brands: BMW, Bosch, Brembo, Petronas, UFI, ZF, and had a total booth size of 108 m2. Between 8–10 August, the Tokyo Auto Salon Kuala Lumpur 2025 had 100,000 visitors. Rimbunan Kuasa worked together with 15 brands: Autoglym, BMW, Bosch, Brembo, Continental, Errecom, Hitachi, Mercedes-Benz, NGK, NWB, Osram, Petronas, Schaeffler, TCL, ZF. the importance of genuine and OE-quality components – not only for performance but also for safety. The excitement and engagement from visitors confirmed that Rimbunan Kuasa’s message continues to resonate strongly across diverse customer segments. Participating in three major exhibitions within a short span demanded focus, team- work, and dedication from Rimbunan Kuasa Group’s entire team. More impor- tantly, it reaffirmed its long-term commit- ment to the Malaysian automotive market — to remain a reliable and forward-thinking partner for workshops and vehicle owners nationwide. As it builds on the momentum of 2025, Rimbunan Kuasa Group remains focused on strengthening its presence across Malaysia and supporting the growth of the local aftermarket industry. Rimbunan Kuasa supports both workshops and vehicle owners on a daily basis. The strong response underscored the value of staying connected to its home market while also preparing for future mobility trends. Automechanika Kuala Lumpur – an international milestone Automechanika Kuala Lumpur 2025, one of Southeast Asia’s most prominent aftermarket trade events, was another major milestone. The Rimbunan Kuasa Group booth brought together a wide range of renowned global brands, includ- ing BMW, Bosch, Brembo, ZF, UFI, and Petronas. Visitors explored the latest inno- vations in the group’s portfolio and engaged with its technically skilled team. Just as significant was the collaborative spirit between its colleagues and partners, which contributed to making the event a true success. Tokyo Auto Salon – Kuala Lumpur edition At the Tokyo Auto Salon Kuala Lumpur 2025, an energetic celebration of tuning culture, performance, and automotive life- style, Rimbunan Kuasa engaged with a passionate crowd of car enthusiasts. The event was the perfect setting to reinforce Rimbunan Kuasa Group began 2025 with a dynamic exhibition schedule — showcasing its diverse product portfolio and strong industry partner- ships at the Malaysia Autoshow, Auto- mechanika Kuala Lumpur, and Tokyo Auto Salon Kuala Lumpur. The past three months have been a remarkable period for Rimbunan Kuasa Group. As one of Malaysia’s leading dis- tributors of automotive spare parts and accessories, the group successfully partic- ipated in three major exhibitions: the Malaysia Autoshow and Automechanika Kuala Lumpur in May, followed by the Tokyo Auto Salon – Kuala Lumpur in August. Each event offered a valuable platform to showcase the group’s exper- tise, strengthen partnerships, and reaf- firm the automotive after market. role its in Malaysia Auto Show – engaging the home market The Malaysia Autoshow 2025 attracted several hundred thousand visitors from across the country. It served as a powerful stage to present Rimbunan Kuasa’s com- prehensive product portfolio – spanning OES, OEM, and aftermarket solutions. The show also allowed it to share its custom- er-first approach, highlighting how
24 INSIDE ATR ATR World KGK | Autoexperten paused everyday work to dedicate a full day to customer journey and culture At the end of August, 320 employees from KGK | Autoexperten gathered for something unusual in the industry. KGK | Autoexperten dedicated an entire workday in August to putting regular tasks on hold. Instead, the entire focus was on the customer journey, company culture, and togetherness during what became the premiere of KGK Day. “We wanted to create a day that brings energy, insights, and pride. When all employees – regardless of role – can con- tribute to how we develop, it makes us stronger together,” says Veronica Appelqvist, Event Project Manager at KGK | Autoexperten. The customer’s voice at the centre The morning was dedicated to mapping a positive customer journey. To capture real perspectives, 26 workshops were held at customer and supplier locations. The results were gathered through live updates from a studio that tied everything together for all employees. “Hearing honest feedback from our customers and suppliers, directly in their environment, gave us invaluable insights and strengthened our sense of pride,” says Veronica Appelqvist. Culture, community, and the KGK Awards In the afternoon, everyone gathered at Glada Tammsvik (“Happy Tammsvik”) for inspiration and a dialogue on company culture. Conversations revolved around questions such as: What makes us thrive? What drives our development? And why do we choose KGK | Autoexperten? The day concluded with the KGK Awards, where employees were celebrated in the categories: Performance of the Year, Team Player of the Year, and KGK Person of the Year. An uncommon approach in the industry With nearly 80 years of experience, KGK continues to evolve in step with the world around us. Putting everyday work on pause to jointly focus on the company’s KEY FACTS In August, KGK | Autoexperten dedicated a full workday to its company culture and custom- ers. KGK Day had 320 partici - pants and 26 workshops at several customer and supplier sites. Awards were handed out for Performance of the Year, Team Player of the Year, and KGK Person of the Year. most important issues is an approach that stands out in the industry. “We are proud of our history but even more curious about the future. Defining together how we take care of both our cus- tomers and each other makes us stronger and more attractive – both within the industry and to new employees,” says Ann- Helen Wallrud, HR Director at KGK.
DECEMBER 2025 INSIDE ATR 25 Plastic reduction and cardboard revolution When KGK conducted its extensive packaging procurement process in 2024, the goal was clear: to combine economic and environmental objectives. The result of KGK’s packaging pro- curement process in 2024 was a solution that not only reduced cli- mate impact, but also increased efficien- cy. With a new supplier, improved materi- al choices, and smarter logistics, KGK is demonstrating that sustainability can be a profitable business. From four suppliers to one Four different suppliers were previ- ously used to meet our packaging needs. The new solution, with a single supplier based in the Stockholm area, has both streamlined logistics and reduced trans- port emissions. By consolidating all deliv- eries with one operator, the number of transport operations to the warehouse in Enköping has been significantly reduced, saving both time and fuel. “It was time for a change,” says Jussufo Jallow, shipping manager at KGK. “The agreement with our previous supplier was about to expire, and there was room for improvement. We wanted to create a solution that combines lower costs with reduced environmental impact.” Smart material choices with thinner plastic and fewer card- board boxes A key measure in the change was to reduce material use. An analysis of stretch film, the plastic that is used to secure cargo pallets, revealed the possi- bility of switching to a thinner, more elas- tic plastic. The new plastic, with a thick- ness of 12 microns compared to the previous 23 microns, offers the same functionality but almost halves the amount of material required. This has resulted in a reduction in carbon emis- sions of 6.47 metric tonnes in the manu- facturing process, as well as a saving of 2,589 kg of plastic in transport. Another innovation was the introduc- tion of a new carton size, called “the 0.5”. 12 microns -> 23 microns Plastic thickness = 2,589kg Plastic savings This is largely replacing the previous standard carton, “the 1”, and is used for smaller deliveries. Its smaller size saves material and increases the fill rate in transport. “Switching from large cartons to smaller ones was a crucial step. This has not only reduced our own material usage, but also makes it easier for customers to handle the packaging,” explains Jussufo. Results that make a difference The impact of these changes can be felt throughout the entire chain – from the warehouse to customer handling. The number of rolls of stretch film being transported and handled has been reduced by 157, and KGK’s customers’ handling of plastic has been simplified. In addition to the environmental bene- fits, financial savings have also been achieved. The transition to a single sup- plier has reduced costs, and the higher fill rate in the trucks has contributed further to efficiency improvements. “We are proud to have found a win-win solution. This project shows that environ- mental and business goals can go hand in hand,” concludes Jussufo. The future of sustainable logistics With the support of a successful pack- aging procurement, KGK is now looking ahead. One area that staff in the logistics centre would like to focus on in the future relates to optimising the use of plastic crates and thereby reducing the use of disposable packaging. This would further reduce both material consumption and handling time. This work is a clear example of how companies can reduce their climate foot- print by rethinking and innovating. For KGK’s customers and the environment, this is a change that really makes a difference. KEY FACTS KGK’s extensive packaging procurement process in 2024 not only reduced climate impact, but also increased efficiency. KGK has demonstrated how sustainabili- ty can also be profitable.
26 ATR World Driving forward for 35 years: The UNIX Automotive story How a small Budapest startup grew into a regional automotive parts leader – celebrating 35 years of innovation, expansion and excellence. UNIX Automotive is a Budapest- based automotive parts distributor that has become a market leader in Hungary and a key player in Central Europe. Founded in 1990, the company marks its 35th anniversary in 2025, a milestone that underscores its remark- able journey from a one-garage venture into a multinational operation. This anni- versary is significant because it highlights three and a half decades of continuous innovation, expansion, and leadership in the auto parts industry. From a garage in Budapest to a Central European market leader Over the years, UNIX Automotive has transformed the way car parts are distrib- uted–introducing digital ordering early, building an extensive branch network, embracing automation, and forging strong In a residential apartment in District III, an ‘office’ created from one of the rooms (1991) partnerships. The following 35 milestones chart the key moments and reasons that contributed to UNIX Automotive’s growth, transformation and current market posi- tion as a trusted, forward-thinking leader. 1. In 1990 the company was founded by Antal Zombori, who has retained full ownership ever since. 2. By 1991 its first warehouse and office were operating from a garage in Óbuda, serving mechanics under humble conditions. 3. In 1994 UNIX Automotive launched TradeLine, an electronic ordering system that transformed how workshops placed orders. 4. Exports to Romania began in 1998, marking the first step towards interna- tional expansion. 5. A year later the company opened its first foreign subsidiary in Cluj-Napoca, Romania. 6. In 2000 it started publishing INFOmix, a professional magazine to inform and train partners. 7. During 2001-2004, the TradeLine system moved online and a web shop was introduced, taking ordering into the Internet era. 8. In 2005 UNIX Automotive joined the ATR International AG purchasing alliance, gaining exclusive brands and better terms with suppliers. 9. That same year the Unix Academy set up to provide continuous training for employees. 10. The logistics centre, covering 22,000 m² and holding 12 million parts, opened in Budapest in 2010. 11. The same year saw sophisticated automation introduced in the warehouse, including sorting machines and PDA-based identification. 12. Also, in 2010 the Partner Service Network programme began, offering unified branding and training for workshops. UNIX Logistics Centre, Budapest, District IX (2010) 13. In 2011 the company entered the Slovak market with its own subsidiary. 14. UNIX Automotive launched its own brand A.Z. Meisterteile in 2012, offering quality products at competitive prices. 15. That year it placed 27th on Europe’s
DECEMBER 2025 INSIDE ATR 27 won its tenth Business Superbrands award. 22. In 2018 the company entered the HVG Top 500 ranking of Hungary’s largest enterprises. 23. To finance growth, UNIX Automotive issued bonds worth 12 billion forints in the National Bank of Hungary’s Growth Bond Programme in 2019. 24. That year it also earned a Bisnode certificate for outstanding financial stability. 25. In 2020 the logistics centre was further enlarged by 10,000 m² and modernised with 100 loading docks and improved staff facilities. 26. Also, in 2020 A.Z. Meisterteile became a global brand with a new visual identity and an assortment of 70,000 items. 27. After a cyberattack in 2021 the team relaunched the TradeLine system in record time, demonstrating resilience. 28. That year the company introduced the UNIX Car mobile application to make ordering easier for partners and car owners. 29. By 2023 UNIX Automotive held roughly 30 % market share in Hungary and had revenue of €273 million (for the entire group), also ranking among the top ten distributors in Romania. 30. Throughout the 2020s the company has adopted a multichannel sales model combining more than 170 shops, a B2B electronic catalogue and a public web shop. 31. Its catalogue offers 2 million types of parts, and it keeps 18 million items in stock while cooperating with over 600 manufacturers and suppliers. 32. A fleet of more than 2,000 delivery vehicles provides multiple daily deliveries, ensuring parts arrive within hours. 33. Long-term relationships with ATR and more than 600 supplier partners support joint planning and continuous improvement. 34. Today over 3,000 dedicated employ- ees are trained through the Unix Academy, underpinning service excellence. 35. The 35th anniversary in 2025 underscores a strategy focused on future innovation, digitalisation and sustainable growth. Looking ahead to the next 35 years, UNIX Automotive envisions a future built on the same courage, commitment and passion that carried it from a small garage to a regional leader. The road ahead will bring new challenges – from digital trans- formation to electrification and sustainable mobility – yet the company is determined to embrace them with innovation and resil- ience. With the strength of its people, the trust of its partners and the spirit of pro- gress at its core, UNIX Automotive is ready to keep millions of journeys moving for generations to come. KEY FACTS UNIX Automotive operates over 170 shops in Hungary, Romania and Slovakia, with more than 3,000 employees. Renovated office interior of UNIX Automotive (2019) Top 500 list, gaining international recognition. 16. By 2014 the network had reached 100 shops, a milestone in nationwide expansion. 17. The 2015 launch of the UNIX Automotive Partner Card loyalty programme rewarded customers for their purchases. 18. In 2016 the company was named Hungarian Company of the Year by the Figyelő Top 200 jury. 19. Also, in 2016 it ranked as the second fastest-growing Hungarian firm on the Inc. 5000 Europe list, with turnover over €100 million. 20. By 2017 the logistics centre had expanded by 7,500 m² to a total of 30,000 m² of warehouse space. 21. The same year Forbes listed UNIX Automotive among the 100 most valuable Hungarian companies, and it Part of the UNIX team at last year’s UNIX-AMTS Show (2024)
28 SUPPLIERS ATR World Strong brands for strong workshops The spin-off of the former Continental Automotive group sector into the independent company AUMOVIO marks a new chapter, but the daily business in the Aftermarket remains unchanged in all areas. ATE continues to lead in brake systems, while the return of the VDO brand strengthens the portfolio with innovative electronic vehicle components. As the Automotive Aftermarket is undergoing rapid transformation, persistent pressures such as work- force shortages and margin management underscore the need for partners capable of combining stability with innovation. The two brands of AUMOVIO, ATE and VDO, will cover both: shaping a safe, inspiring, con- nected and autonomous future of mobility through technology development while providing the Automotive Aftermarket with the same premium quality products and services as before. Adaptive powerhouse Backed by more than 100 years of expe- rience and around 93,000 employees worldwide, AUMOVIO merges heritage with innovation and focuses on soft- ware-defined vehicle solutions and con- nected mobility. As part of the transition, the former Continental Aftermarket & Services GmbH is now operating as AUMOVIO Aftermarket GmbH, headquar- tered in Frankfurt am Main, Germany. Business continues as usual Despite the new company name, conti- nuity is ensured across all key areas of the Automotive Aftermarket. Existing con- tracts, service agreements, warranties and commercial terms – including pricing and delivery schedules – remain fully valid and have seamlessly transitioned to AUMOVIO. Most importantly, the full Aftermarket product portfolio remains in place and will be further developed under the strong and trusted brands ATE and VDO – both featur- ing the same robust infrastructure and OE expertise. ATE stays, VDO returns Under the new corporate umbrella of AUMOVIO, ATE and VDO retain full opera- tional autonomy. ATE – one of the leading brands in the brake sector with over a cen- tury of expertise in braking systems and hydraulic components – embodies a part- nership-driven approach. VDO – long renowned for precision instrumentation and electronic diagnostics – re-emerges with renewed emphasis on smart technol- ogies and assumes the entire former Continental spare parts portfolio*. Both brands continue to supply products in their customary high quality. ATE and VDO – two brands, one commitment Although each brand maintains a sepa- rate portfolio, both share core focus values – OE premium quality and long-term cus- tomer relationships. As brands of AUMOVIO, ATE and VDO will also offer their services as a joint entity: workshops bene- fit from an expanded range of support, including 24/7 technical hotline, digital training and strong partner concepts, lev- eraging combined resources. Focused expertise, unchanged excellence – seam- less continuity today and enhanced capa- bilities tomorrow. KEY FACTS The spin-off of the former Continental Automotive group is now operating as AUMOVIO Aftermarket GmbH, headquar- tered in Frankfurt am Main, Germany. *Only exception: the “ContiMobilityKit” (tire puncture kit) will not be part of the Automotive Aftermarket portfolio and can be purchased from Continental Tires.
DECEMBER 2025 SUPPLIERS 29 Heroes in Steering & Suspension Parts Truck drivers keep the world moving – day and night, in all conditions. Their strength and skill go hand in hand with the reliability of the parts that keep their wheels turning. As a trusted supplier in the Automotive Aftermarket, bilstein group is committed to supporting these everyday heroes with rigorously tested OE-matching quality parts. Staying on Track with Steering & Suspension febi‘s Steering and Suspension range includes a large selection of components that contribute greatly to road safety. With more than 2,700 Steering and Suspension parts in range, febi is one of the leading brands in the Independent Aftermarket (IAM) for the most important European manufacturers (the ‘BIG 8’). Discover Steering & Suspension! Quality ‘Made in Germany’ febi King Pin Sets febi sets the standard with German- made King Pin Sets for commercial vehicles with over 40 years of in-house manufactur- ing expertise and advanced CNC produc- tion. As a pioneer in the Independent Aftermarket (IAM), febi continues to lead the way in king pin production for commer- cial vehicles. With more than four decades of manufacturing experience at bilstein group Engineering in Germany, febi ensures its King Pin Sets meet the highest stand- ards of durability, fit, and performance – exactly what fleet operators and workshops demand. Manufactured in-house using state-of- the-art CNC machining, febi king pins are produced with OE-matching precision, delivering superior performance and long-lasting reliability. Every component is engineered to OE specifications, including critical bearing tolerances, hardness, and case depth – guaranteeing a perfect fit and optimal function. Complete ProKits – No Missing Parts, No Surprises Time is money in the trucking business. That’s why febi’s King Pin Sets are delivered as complete ProKits that include every- thing needed for a smooth and efficient installation: • King pin • Precision-machined bushes • OE-quality thrust bearings (with grease KEY FACTS More than 140 King Pin Sets assembled as complete febi ProKits for a seamless repair. • All necessary fixings (nuts, bolts, washers, seals, and more) “At febi, we don’t just supply parts – we deliver complete solutions engineered for the real-world demands of heavy-duty fleets,” said André Schwarz, Divisional Product Development Manager Commercial Vehicles / Off-Highway for the bilstein group. Discover febi Truck King Pin Sets production! febi Truck Steering & Suspension and phased edges) febi ProKit King Pin Sets
30 SUPPLIERS ATR World The absolute number 1 in quality Always premium quality products with BOSAL About us: BOSAL Aftermarket pro- vides innovative product solutions within the emission control and chassis market. As a family-owned global leader, with an established OE pedigree & 100-year history, BOSAL has a lot of experience and know- ledge in the manufacturing of After market exhaust and chassis parts. BOSAL’s products are developed with the use of latest technology in manufacturing. The high-quality product range is extended with an all-round service to the customer, strong availability and fast delivery. Diesel Particulate Filters: Emerging trend The diesel particulate filter (DPF) is a part of the exhaust system and reduces the amount of harmful soot particles emit- ted in exhaust gases. The soot particles are dangerous for human health and can cause different diseases like cancer. To reduce health risks and pollution, a cor- rectly functioning DPF is of the utmost importance. It exists in two different systems: cordierite and silicium carbide. The cord- ierite diesel particulate filter is better suited for long distance driving while the silicium carbide diesel particulate is per- fect for all driving circumstances and works very well also for short distance driving in the city due to better soot load- ing capacity and higher heat resistance. Due to stricter legislation and increas- ing inspections, the demand for catalytic converters and diesel particulate filters will continue to rise. Be prepared and con- tact your local sales representative! • Long-term emission reduction • Less harmful to health • Environment-friendly • High and outstanding performance • Good price/quality ratio • Strong coverage and availability • Homologated to European standards and legislation • 24 month guaranty Why Bosal? • OE-quality • High durability Connect with us Our LinkedIn Bosal aftermarket catalogue website KEY FACTS BOSAL, a family-owned global leader with 100 years of OE expertise, provides premium-quality After- market exhaust and chassis products—including diesel particulate filters and catalytic converters.
DECEMBER 2025 SUPPLIERS 31 Choose prime. Choose safety. The Brembo Prime family of premium pads, discs, calipers and fluids offers a complete braking solution for every European application. The range’s exceptional parc coverage (98%), along with ready availability and fast-moving references, brings significant business potential for distributors. Brembo Prime braking solutions deliver optimum braking efficiency for any vehicle, in any condition. Produced to the highest OE specifications, these components are designed and test- ed together to ensure perfect synergy. Brembo’s Prime brake discs and pads for passenger cars and LCVs incorporate every technical advantage to ensure smooth and effective brake control. The OE specification, high-carbon cast iron used for Prime brake discs minimizes vibration and noise while maximizing performance. Additionally, a patented internal pillar ven- tilation system aids cooling and enhances disc resistance. Brembo’s market-first, solvent-free UV surface coatings, devel- oped in collaboration with car makers, pro- tect the discs against corrosion, and has achieved a salt spray test resistance of more than 240 hours. The range also includes two-pieces Prime discs made from lighter-weight materials and designed specifically for premium cars, featuring options such as the Composite, Floating, Co-cast, Lightweight and Dual Cast discs. For fitters, Prime discs cover 98% of the running parc and come with all the required fixing hardware for fast and simple installation. Brembo has pared its Prime discs with a comprehensive selection of Prime brake pads. By specifying the right eco-friendly friction materials for each vehicle, every pad ensures long-lasting performance, comfort and wear. Careful scorching and directionality of the friction compound prevents fading, resulting in less noise and vibration. Features such as patented damping weights, chamfers, slots and multi-layer piston shims fur- ther reduce brake noise. Additionally, the copper-free Prime Ceramic pad range offers enhanced durability and low dust emissions. For easy servicing and installation, each pad includes an at-a- glance wear indicator and comes with a fitting accessory kit. Adding further business potential to the range are Brembo’s Prime calipers for LCVs. Specifically designed by Brembo for the long distances covered by light com- mercial vehicles, each caliper ensures reli- able and efficient braking performance. They can also be paired with a Brembo bracket for complete and safe servicing of the braking system. Prime brake discs and pads for com- mercial vehicles offer an exceptional, all- round solution for even the toughest heavy-duty needs. The supremely durable Prime CV disc range includes not only standard references but also Co-cast and Ring options, whose advanced technolo- gies ensure superior mechanical resist- ance, better heat dissipation, thermal crack reduction and longer life across thousands of kilometres. Each Ring disc also includes fittings that allow for surface replacement only without the need of sub- stituting the entire hub. Matched perfectly with the discs, Brembo’s Prime CV pads incorporate 18 different friction materials and 30 different components to meet every heavy-duty need. Completing the range, are Brembo’s Prime brake fluids which provide ultimate braking amplification for all vehicle sizes and types, while protecting important components from corrosion. These high-standard, specially developed fluids guarantee safer braking, featuring low vis- cosity and a reassuringly high boiling point. More informations you can find here: www.bremboparts.com. KEY FACTS Brembo’s product strategy antici- pates its customers’ needs in order to achieve best-in-class performance.
32 SUPPLIERS ATR World High-tech under the hood: The multi V-belt At first glance, the multi V-belt may seem like a simple spare part. But behind its modest appearance lies sophisticated technology that plays a key role in modern engines. Unlike the classic V-belt, which once could be replaced in emergencies with a pair of nylon tights (a popular myth), today’s multi V-belts are precision components. They transmit the crank- shaft’s rotary motion to auxiliary units like the alternator, water pump, power steer- ing, and air conditioning via pulleys. Thanks to their ribbed design, they offer a larger friction surface, enabling higher torque transmission and greater flexibility – even in tight engine compartments or reverse flexing drives. Smart design for demanding applications Multi V-belts are made up of several components, with leading manufacturer Continental using these three specifically: • An abrasion-resistant elastomer body with a textured reverse side. • Tension members made of twisted polyester fibres (S/Z twist) for neutral running behaviour and high length stability. • A rib coating that reduces noise, even with misaligned pulleys. This design ensures durability, quiet operation, and reliable performance – key factors for workshops and end customers alike. Tailored solutions for modern engines As engine designs become more com- plex, so do the requirements for belt drives. Continental offers specialised variants to meet these needs: KEY FACTS As engine designs become more complex, so do the requirements for belt drives. Continental offers specialised variants to meet these needs: Elastic belts, DPK belts and EXTRA belts. Elastic belts: Pre-tensioned and self-ad- justing, eliminating the need for a tension- er. Ideal for compact engine layouts. DPK belts: With grooves on both sides, they transmit power in both directions— perfect for tightly routed systems. EXTRA belts: Reinforced with aramid fibres or special coatings, they’re designed for vehicles with start/stop systems, hybrid drives, or high-performance requirements. These variants allow workshops to select the right belt for each repair, ensur- ing optimal performance and customer satisfaction. Complete kits for efficient service To simplify repairs, Continental offers belt kits that include all necessary compo- nents: the belt itself, tensioners, deflection pulleys, small parts, and even a replace- ment sticker. This saves time, reduces errors, and helps workshops deliver high-quality service efficiently. More than just belts Continental’s Aftermarket portfolio goes beyond drive belts. It includes compo- nents for suspension and steering, as well as smart tools to support mechanics in their daily work. Registered workshops benefit from a five-year guarantee and a range of services that add real value. With over 125 years of experience, Continental continues to support the Automotive Aftermarket with innovative solutions that bring engine power safely and efficiently to the road.
DECEMBER 2025 SUPPLIERS 33 Precision Under Pressure: NOx Sensors When it comes to emis- sions control, precision it’s isn’t optional – essential. That’s why Delphi put its NOx sensor to the test against the OE and three leading players. From airtight sealing to real- world driving accuracy, the results reveal a clear leader in sensor technology. Here’s how Delphi performed under pressure, and why it sets the benchmark for reliability, durability, and perfor- mance. Probe Leakage Delphi’s probe scored an exceptional 0.02 ml, the lowest leakage of all parts tested. This result is not only 30 times tighter than the standard limit, but also significantly better than the three KDC brands, whose leakage val- ues ranged from 0.3 ml to 0.5 ml. This airtight seal ensures superior reliability, durability, and performance – making Delphi the clear leader in probe technology. Sensor Accuracy Sensor accuracy is critical for effective emissions control and system perfor- mance. Delphi’s sensors closely matched OE data across all test stages: • Exact match at 0 ppm (20%) • Within 1.5 points at 300 ppm (9.5%) • Slightly higher at elevated ranges, but consistent and predictable In contrast, KDC 2 failed at 300 ppm, revealing a major performance gap. Delphi’s precision delivers reliable read- ings and system stability – ideal for high-performance applications. High Temperature Leakage Extreme conditions demand excep- tional engineering. In Delphi’s 420 °C ±10 °C high-temperature leakage test, the sensor showed outstanding stability: • O2 readings remained consistent throughout • The seal held firm, ensuring reliable Delphi delivers the most stable real-world NOx readings - closest to OE in both city and highway driving. data under thermal stress • Other brand sensors fluctuated, compromising accuracy Delphi’s resilience and precision make it the most dependable choice for high- heat environments. Real World Driving Real-world driving is the ultimate test of sensor reliability. Our evaluation cov- ered a range of loads, speeds, and tem- peratures, simulating both stop-and-go urban traffic and steady highway cruising. The results speak for themselves: Delphi’s NOx sensor tracked closest to OE data across all conditions. It delivered stable, consistent readings in both urban and highway environments. Other brands sensors showed greater deviation, espe- cially under dynamic urban loads. Delphi’s performance confirms its responsiveness, durability, and precision – engineered for real-world reliability. What’s the takeaway? With Delphi NOx sensors, you get: • Best-in-class sealing, proven in the lab • OE-level accuracy, no matter the NOx load • Heat stability, the kind that survives years, not just months We engineer for the future. We inno- vate to build sensors that are accurate when heat, pressure, and time push them to the very edge. When you choose Delphi, you choose reliability. delphiaftermarket.com KEY FACTS Delphi’s resilience and precision make it the most dependable choice for high-heat environ- ments.
34 SUPPLIERS ATR World ATR World Transmission Control Plates High-Quality Components for the Spare Parts Market Precision for Modern Automatic Transmissions. Modern automatic transmissions are designed for driving comfort, efficiency and safety. To ensure that these complex systems func- tion reliably, precisely coordinated com- ponents are required – one of which is the transmission control plate. It plays a cen- tral role in controlling gear shifts and must meet the highest mechanical and thermal demands. ElringKlinger is now bringing its many years of expertise to the spare parts market and is expanding its product port- folio to include high-quality components for automatic transmissions. Key Component in the Mechatronic Unit In modern automatic transmissions, mechatronic units take over the central control of gear changes. These highly com- plex assemblies combine mechanical, hydraulic and electronic components in a compact system. The transmission control plate is a key element: it ensures precise routing of transmission oil through the hydraulic channels and reliably separates them from one another. Solenoid valves and pressure regulators control the oil flow depending on the selected gear. Electronic control is provided by the trans- mission control module (TCM), which con- tinuously processes sensor data and pre- cisely regulates the valves. The control plate must not only meet the highest seal- ing requirements but also withstand mechanical loads and thermal stress over the long term. Its function is crucial for the efficiency, smooth operation and safety of the entire transmission system. KEY FACTS ElringKlinger is now bringing its many years of expertise to the spare parts market and is expanding its product portfolio to include high-quality compo- nents for automatic transmissions. Elring – Your Reliable Partner for the IAM By expanding its spare parts range to include transmission control plates, Elring is underlining its technical expertise and market knowledge in the field of modern drive technologies. The combination of many years of experience in original equip- ment, a high level of vertical integration and strict quality standards makes Elring a reliable supplier of sophisticated components. Transmission control plates from Elring: original equipment quality, maximum complexity, uncompromising standards.
DECEMBER 2025 SUPPLIERS 35 Remanufactured driveline components Beneficial for you, your customers and the planet! GKN Automotive takes responsibility As a leading manufacturer of driveline components, GKN Automotive is aware of the responsibility for reducing carbon footprint. This includes continuously work- ing to improve and enhance the sustaina- bility of the products and processes, such as minimising the amount of virgin materi- als and energy used. Through remanufac- turing, 80 % of the materials in new pro- duction are sourced from old parts! GKN Automotive never compromises on quality Remanufacturing to the highest quality standards is a core part of GKN Auto- motive’s business. GKN Automotive applies the same strict quality standards to the remanufacturing process as to all OES and IAM products. GKN Automotive delivers value for money The efficient remanufacturing process by GKN Automotive ensures trusted qual- ity and performance while offering com- petitive pricing to support workshops. Therefore, please handle valuable cores with care! Join the core returns programme Under the core returns programme, all products – whether new or remanufac- tured – returned must comply with the returns criteria. This is to guarantee they meet GKN Automotive’s strict quality and safety standards. Visit the website for more information about the returns criteria of GKN Auto- motive’s sales brands. GKN Automotive Junkersring 63 53844 Troisdorf marketing.nma@gknautomotive.com www.gknautomotive.com KEY FACTS 80 %of the materials that GKN Automotive uses in new production is obtained from old parts.
36 SUPPLIERS ATR World ATR World KEY FACTS With a starter and alternator range with more than 1,800 part numbers, HELLA covers around 85% of the passenger car and commercial vehicle market. • Broad range & high market coverage With a wide range of vehicle-specific starters and alternators, you will always find the right product • New parts with no deposit system HELLA offers new components without a deposit system. That means no need to return used parts – saving time and simpli- fying logistics Now also available for OFF- HIGHWAY applications No matter what the target group, for example, agriculture, construction machin- ery, forklift trucks or the marine sector, the HELLA range holds its own in the toughest operating conditions and proves itself with its maximum efficiency. As usual, it demon- strates the best quality is easy to handle and comes at a favourable price. Starters & Alternators from HELLA: Comprehensive range with a perfect fit We might still be riding in horse-drawn carriages today … and alternators, with quality levels approved by the HELLA Competence Centre. • Reliable and optimised performance All starters and alternators from HELLA meet the particularly high-quality requirements of the HELLA Competence Centre – ensuring long-lasting and dependable operation • A perfect fit Rely on products that are guaranteed to fit, making installation straightforward and reducing downtime Fortunately, Carl Benz gave the start- ing signal for the modern automotive industry in 1885 with his Patent Motor Car No. 1. History shows us: Progress always starts with a first step. Whether it’s innovation, transformation or motion – nothing happens without that first spark. That’s why starters and alternators are so essential – both in vehicles and in life. And that’s exactly where starters and alternators come into play. They’re not just components – they’re the heartbeat of every vehicle. At HELLA, we understand their importance and offer a comprehen- sive range of starters and alternators that combine precision, performance and reliability. Why starters and alternators matter Starters and alternators are essential for the functionality, reliability and efficiency of any vehicle. The starter initiates the engine’s operation, while the alternator ensures a stable power supply during driv- ing. If either fails, the consequences can be significant – from breakdowns to costly repairs. That’s why timely replacement with high-quality components is crucial. HELLA offers a comprehensive range of starters
DECEMBER 2025 SUPPLIERS 37 How are Hybrid and EV plat- forms changing the demand for steering and suspension? Electric Vehicles (EVs) are reshaping the automotive industry. As demand for traditional ICE components declines, new challenges emerge, particularly in steering and suspension, which are now more critical than ever. EVs generally weigh up to 25% more than ICE vehicles, largely due to heavy battery packs that can add several hundred kilograms. This extra weight puts greater stress on key vehicle systems, including steering and suspen- sion, which must work harder to manage higher loads while still ensuring smooth, responsive handling. This shift is redefining the requirements for suspension and steer- ing technology. Manufacturers like KYB are responding with advanced components designed for EV dynamics. For example, KYB is testing high- strength composite spring seats, cutting up to 0.5kg per strut without compromising on performance. The transition to EVs has also accelerated demand for active suspension over traditional passive systems. Passive suspension fixes damping characteristics such as compression and rebound rates during development, whereas active suspension adjusts damping in real time. Using sensors to read the road, active suspension can adapt instantly to conditions, steering input and acceleration. This optimises comfort while helping manage added vehicle weight. KYB has partnered with major OEMs on including active suspension systems, supplying electronically controlled shock absorbers for Volkswagen Group’s DCC Pro system, featured in models including the Tiguan, Passat Variant, SKODA Superb and Kodiaq. These collaborations highlight KYB’s expertise in precision damping and its ability to meet evolving market needs. Looking forward, the importance of active suspension is only going to grow with the rise of autonomous driving. Self- driving vehicles rely on sensors, cameras, LiDAR and ultrasonic to interpret their surroundings. Vibrations and jolts from ineffective suspension can disrupt sensor accuracy, making active suspension critical for safety. By isolating the vehicle body and its sensors from road imperfections, active suspension is safeguarding system perfor - mance. The shift is already influencing the Aftermarket. “We’re beginning to see an increased demand for parts as these vehicles enter the Aftermarket,” says Jordan Day, Senior Marketing Manager at KYB Europe. “KYB has been at the heart of EV development since the first mass- produced EV, the Toyota Prius. That heritage is reflected in our EV and HEV range. Compared with 2024, the number of part numbers we have listed for EVs and HEVs has more than tripled in 2025 alone, with growing coverage for Tesla, Polestar and other popular EVs.” As OE technology reaches the After- market, fitting genuine, OE specification suspension has become more critical than ever due to system complexity. To support this, KYB provides training and technical support to workshops, ensuring technicians have the skills to fit and calibrate these systems safely and reliably. In summary, heavier EV platforms are reshaping suspension and steering demands. Active suspension is emerging as a solution for weight management, ride quality and sensor protection in auto- nomous driving. OE suppliers like KYB are at the forefront, ensuring the technology not only meets today’s EV needs but also prepares the Aftermarket for tomorrow. KEY FACTS KYB’s collaboration with major OEMs on active suspension systems has included supplying electronically controlled shock absorbers for Volkswagen Group’s DCC Pro system, featured in models including the Tiguan, Passat Variant, SKODA Superb and Kodiaq.
38 SUPPLIERS ATR World ATR World Practical knowledge for workshop heroes courses are free of charge and can be accessed using a PC, tablet, or smartphone. The training portal’s media library also provides quick and easy access to exten- sive workshop knowledge. Thanks to an integrated keyword search, users can quickly find product- and vehicle-specific tips in the various issues of the Technical Messenger, for example. There are also loads of free videos to provide practical assistance for everyday situations. Comprehensive support The current “Workshop Heroes” cam- paign is proof that MAHLE is a competent and strong partner for workshops and their employees. The new training portal is another component of the comprehensive support that MAHLE offers workshops. And it’s not just about transferring knowledge. With its ever-expanding range of training courses, MAHLE aims to help workshops invest in the skills of their employees as well as in their own future. Gearing up for the technology of tomorrow will definitely give workshops a competitive edge, help- ing them to prevent errors, have shorter repair times, and enjoy higher customer satisfaction, to name just a few benefits. KEY FACTS MAHLE’s range of training courses covers all key areas relating to modern vehicles, from thermal management and engines and peripherals to hybrid and high-voltage components. training courses focus on practical content that can be applied in everyday situations. Training made easy All training courses can be easily select- ed and booked via MAHLE’s new training portal. Much of the content is offered both as on-site training and as free live online training, where qualified trainers are avail- able to answer questions and engage in discussion. Registration on the MAHLE Lifecycle and Mobility training portal is simple and straightforward. In addition, the training portal also offers numerous interactive and engaging e-learning courses and videos that allow you to learn whenever and wherever you want. The browser-based online training The training courses focus strongly on practical content: training.mahle.com Electric and hybrid drives, driver assistance systems, new diagnostic processes – the Automotive world is evolving faster than ever before. To equip themselves for the future and ensure that their employees are adequately qualified, workshops need to stay up to date and continue their training. Workshops can only offer their customers top service and outshine their competitors as professional service providers if they have the latest technical expertise. From pros for pros As an original equipment manufacturer and development partner for international automobile manufacturers, MAHLE has unique expertise that extends far beyond product knowledge. MAHLE shares this expertise through its training courses. Participants receive practical training tailored to the requirements of everyday workshop work and current vehicle compo- nents, ensuring that the knowledge gained can be applied immediately. The training courses are aimed at individuals of all qual- ification levels – from first-year technical trainees and commercial employees in sales and service to experienced mechan- ics and experts. Future-oriented topics MAHLE’s range of training courses cov- ers all key areas relating to modern vehi- cles, from thermal management and engines and peripherals to hybrid and high-voltage components. Many of the
DECEMBER 2025 SUPPLIERS 39 MANN-FILTER wins PARTSLIFE Environmental Award 2025 KEY FACTS MANN-FILTER, a global premium brand, received the 2025 PARTSLIFE Environmental Award on June 17 at Hamburg’s PROTOTYP Automuseum for its more sustainable filters featuring wood-based impregnation. Filters with a wood-based impregnation win over the jury with more sustainability. The award was presented in the “Circular Economy” category and the prize money of 3,000 euros goes to the German Forest Protection Association. global The premium brand MANN-FILTER has been awarded the 2025 PARTSLIFE Environmen- tal Award for its more sustainable filters with wood-based impregnation. The cer- emony took place on June 17 at the PRO- TOTYP Automuseum in Hamburg. In the Circular Economy category, the brand stood out for its innovative approach — incorporating the renewable raw materi- al lignin into its filters, thereby conserv- ing resources and significantly reducing the ecological footprint of its series products. Environmental award for MANN-FILTER: Marian Anton (Business Development Manager) and Max Geißendörfer (Senior Manager Strategy, Business Development and Sales Excellence & Digitalization Europe) with the award (right to left) MANN-FILTER will donate the award’s 3,000 euro prize money to the German Forest Protection Association. This non-profit association has been committed to protecting and preserving forests since 1947. “This award means a lot to us. It shows that our commitment to greater sustaina- bility in filtration is recognised and appre- ciated. For us, the use of environmentally friendly materials such as renewable raw materials is not a trend, but a matter close to our hearts. At the same time, it is an award for the great work of our entire pro- ject team and the outstanding collabora- tion with our cooperation partner Gessner. It motivates us to continue on the path we have taken and to make our solutions even more environmentally friendly,” says Marian Anton, Business Development Manager at MANN+HUMMEL. PARTSLIFE is a service company spe- cialising in sustainability and environmen- tal management for the Automotive After- market. Among other things, it supports companies in the implementation of envi- ronmental regulations, energy manage- ment, and the development of sustainable processes. The annual environmental award recognises special achievements in the field of environmental and climate pro- tection within the industry.
40 ATR World Magneti Marelli Parts & Services’ Project 5.0: The Digital Wave In an era where digital innovation fuels transformation across industries, Mag- neti Marelli Parts & Services is at the forefront of the Automotive Aftermarket with its ambitious Project 5.0. This initiati- ve encapsulates the company‘s commit- ment to reshaping the automotive landsca- pe through advanced digital solutions, driving efficiency, and enhancing customer experience. Digital strategy Project 5.0 is Magneti Marelli Parts & Services’ strategic push towards integrat- ing cutting-edge digital technologies into its operations. The initiative is structured to address the evolving demands of the market while ensuring that Magneti Marelli Parts & Services remains a key player in the independent aftermarket sector. By leveraging digital tools, the company aims to optimise its supply chain, improve prod- uct offerings, and deliver unparalleled ser- vice to its clients. At the heart of this transformational journey is the emphasis on interconnected systems and data-driven decision-making. Through the implementation of smart sys- tems and IoT integrations, Magneti Marelli Parts & Services is set to enhance its prod- uct quality and operational agility. These technological advancements not only streamline internal processes but also empower customers with real-time infor- mation and seamless interaction experiences. mising business flows but is also aimed at creating an environment of cooperation and communication between people making their every-day tasks easier. We are embrac- ing digital transformation as necessary to strengthen our role in the market and posi- tion ourselves as an even more reliable and innovative partner.” Integrated transformation and competitive value The project is not just a technological upgrade but a transformative overhaul— redefining Magneti Marelli Parts & Services’ operational model by integrating digital solutions in logistics, sales, and cus- tomer support. This comprehensive approach ensures Magneti Marelli Parts & Services maintains its competitive edge while creating value for partners and stakeholders. In conclusion, Magneti Marelli Parts & Services’ Project 5.0 is more than just a digital initiative; it’s a testament to the company’s foresight and dedication to innovation. By embracing digitalisation , Magneti Marelli Parts & Services is poised to lead the automotive industry into a new era of connectivity and efficiency. This bold pursuit of digital excellence is set to inspire the industry, proving that the future of automotive is not just about vehi- cles – but the experience and technology that drive them. Franco Ortelli, Head of EMEA at Magneti Marelli Parts & Services Vision and Leadership A pivotal voice in this digital voyage is Franco Ortelli, Head of EMEA at Magneti Marelli Parts & Services, who shared insightful perspectives on the project: “Project 5.0 represents a change in compa- ny culture. Thanks to the revision and digi- talisation of processes, as well as the effi- cient sharing of information, we aim to achieve improved internal efficiency, a bet- KEY FACTS ter experience for our customers, and increased sustainability. Through the imple- mentation of latest-generation solutions, including generative artificial intelligence, we are simplifying logistics, increasing the speed of reaction to market changes and strengthening relations with our commercial partners. The initiative is not limited to opti- By leveraging digital tools, Magneti Marelli Parts & Services is optimising its supply chain, improving product offerings, and delivering unparalleled service to its clients.
DECEMBER 2025 SUPPLIERS 41 Automatic Transmission Oil Change: Untapped Potential for the Aftermarket Automatic transmissions have be - Smart product solutions ing – not only for new vehicles, but across the existing car parc. come the norm in today’s vehicles – and their share continues to rise. With this comes a growing demand for professional maintenance. Yet, many independent workshops still hesitate to offer automatic transmission oil changes. That’s a missed opportunity, because this service holds real potential for the entire Aftermarket chain – from distributors and workshop networks to end customers: higher satisfaction, new revenue streams, and long-term vehicle performance. Growing market opportunity Workshops are seeing more vehicles with shifting problems: delayed response, jerky gear changes, or vibrations while driving. In many cases, the culprit is old transmission oil or clogged filters. Heat, wear, and oil degradation all impact lubri- cation, cooling, and hydraulic perfor- mance. OEMs now recommend oil chang- es every 60,000–120,000 km, depending on vehicle type and use. For wholesalers, this means: demand for the right products and solutions is ris- Servicing modern transmissions requires precision: • Exact oil specs and fill quantities • High-quality filters and seals • Equipment for a resource-efficient execution That’s why complete automatic trans- mission oil change kits are a game-chang- er. They combine everything needed – from the right oil to matching seals – making it easy for workshops to add this service to their portfolio. Wholesale as a driving force Distributors who address this topic with their workshop partners gain a com- petitive edge: • Broaden your portfolio with a profitable product segment • Build loyalty with technical advice and training offers • Drive cross-selling with other service and wear parts KEY FACTS OEMs now recommend oil changes every 60,000 – 120,000 km, depending on vehicle type and use. With the right marketing support, training, and a clear message about the benefits of preventive automatic trans- mission oil changes, wholesalers can help workshops embrace this opportunity – and strengthen customer satisfaction for the long term. Conclusion Automatic transmission oil changes are no longer niche. They’re a fast-grow- ing service with strong revenue potential for the Aftermarket. Wholesalers who offer complete solutions, expertise, and marketing support position themselves as trusted partners – and stay ahead in a competitive market.
42 SUPPLIERS SUPPLIERS ATR World Nissens Turbo: A Success-driving Solution for the Growing Turbocharged Market Alongside the rise of Electric Vehicles (EVs), turbocharged internal combustion engines (ICEs) will remain dominant in the Automotive landscape. Industry forecasts project over 10% growth in the turbocharger market by 2030, with the Aftermarket segment expected to represent more than half of all replacements within a decade. This sus- tained demand is driven by stricter emis- sions regulations, the pursuit of greater fuel efficiency, and the widespread adop- tion of downsised engines. To address the needs in this dynamic market, Nissens created a premium After- market turbocharger solution, which com- bines superior reliability and performance through technical excellence, market relevance with high car parc coverage and availability, which ultimately provides exceptional value for the Aftermarket. The Making of Nissens Turbo: R&D, Testing, and Field-Proven Performance Nissens adopted a distinctive approach to developing high-quality Aftermarket turbos, which started with investing heavi- ly in research and development (R&D), and now includes rigorous testing, and field validation. By leveraging in-house exper- tise and collaborating with external insti- tutes, it is ensured that Nissens’ turbos meet the highest standards for perfor- mance, reliability, and durability. Key Features of Nissens Turbo: • Premium Materials: Nissens uses high-grade stainless steel (D5S, 1.4848) and titanium compressor wheels in select models to withstand extreme tempera- tures and mechanical stress. • Electronic Actuation: Advanced electrically actuated variable turbos with OE-manufactured actuators enhance performance and diagnostic capabilities. • Precision Engineering: Internal compo- nents are manufactured with strict tolerances, ensuring optimal perfor- mance and longevity. • Comprehensive Testing: Nissens turbos undergo durability, emissions, fuel economy, and power output tests to guarantee compliance with EU and global standards. Boosting your Commercial Success The comprehensive Nissens Turbo range includes over 450 SKUs, that covers passenger cars (PV), light commercial vehi- cles (LCV), and heavy commercial vehicles (HCV). The portfolio spans free-flow, wastegate, and variable turbos, including electric-actuated models equipped with top-grade electronics. First-Time-Right Installation & Technical Support With the First Fit concept, Nissens deliv- ers a technically advanced product ready for seamless, first-time-correct installation. KEY FACTS Nissens has created a premium After market turbocharger solution, which combines superior reliability and performance through technical excellence. All Nissens Turbo are First Fit, meaning: • Gaskets, stretch bolts, and oil syringes are delivered in the product box. • Factory new unit – No reverse logistics or hidden fees (unlike remanufactured alternatives). • Variety of dedicated technical support, including e-learning, live training, and precise installation guides enhancing technician confidence. • Safe transportation due to the robust packaging. • Safe transportation due to the robust packaging. As the demand for turbocharged engines grows, Nissens Turbo remains at the forefront, providing high-performance, durable, and cost-effective solutions for the Aftermarket. Watch nissens.com/boost to learn how Nissens Turbo can boost your business.
DECEMBER 2025 SUPPLIERS 43 NGK & NTK: Outstanding results in customer satisfaction survey Aftermarket customers gave Niterra’s NGK Ignition Parts and NTK Vehicle Electronics brands top grades in an independent 2025 EMEA Satisfaction Survey. Niterra’s brands have once again been recognised for their excel- lence, achieving high ratings in an independent 2025 EMEA Satisfaction Survey conducted among Aftermarket customers. NGK Ignition Parts and NTK Vehicle Electronics are both reputable and trusted names in the world of OE-equivalent Aftermarket components, combining prod- uct excellence with exceptional customer service. It is no surprise that the brands have once again received notable recogni- tion in this year’s EMEA-wide survey. The independent biennial study, con- ducted by the award-winning research company SKOPOS, polled Niterra custom- ers from 90 different EMEA markets with 40 probing questions in 11 languages. Topics covered included customer service, logistics, pricing, product quality, delivery performance, market delivery, market communications, sales promotions, and sales and technical support. Top-rated customer satisfaction Niterra’s NGK Ignition Parts and NTK Vehicle Electronics brands achieved a very significant 8.8 out of a possible 10 points for overall satisfaction, a result that was also awarded in technical support. In keep- ing with this excellent outcome, satisfac- tion with product quality scored an almost perfect 9.2, with NGK Ignition Parts, such as spark plugs and glow plugs, as well as NTK Vehicle Electronics components like oxygen (lambda) sensors, all rated ‘very good’ by respondents. Rounding off these strong results, both the sales support and customer service departments earned a well-deserved 9.0. Turning trust into recommendation One core metric that is central to the poll is the Net Promoter Score (NPS), which awards a mark based on a custom- er’s response to the likelihood of referring the company, product or service to its peers. Niterra scored an excellent NPS of 67, which follows a mark of 64, an already superb score it received in 2023 during the previous survey. This very thorough study is a validation of Niterra’s continuing quest to meet the highest standards of service, product qual- KEY FACTS Niterra once again triumphed with its brands NGK Ignition Parts and NTK Vehicle Electronics for its Aftermarket care, with product quality, technical and sales support, customer services and overall company satisfaction all scoring highly. ity and essential customer satisfaction. It demonstrates once again why the compa- ny’s brands are leaders in the market. In conclusion, the feedback from the 2025 Customer Satisfaction Survey high- lights once again the importance that NGK Ignition Parts, NTK Vehicle Electronics and parent Niterra have put on satisfying the complex needs of their customers, in par- ticular, when providing exemplary Aftermarket services. The NPS score in 2025 has risen to 67 compared to 2023, thanks to a constantly high promoter score of 71% and a dropped detractor score of 4%.
44 SUPPLIERS ATR World Breakthrough in the NIGHT BREAKER LED SPEED Portfolio Revised H7 and New H4 Variant Deliver 450% More Brightness featuring a new integrated circuit, ensure lower energy consumption with higher luminous efficacy. Lamp replacement: simple, cost-effective, quick The lamp replacement from halogen to OSRAM NIGHT BREAKER® LED SPEED can be carried out with minimal effort and some expertise or quickly done during the next workshop visit. The lamps feature a special 1:1 geometry that is almost identical to con- ventional halogen lamps. Therefore, no adapters, caps, or error can- cellers are required – a genu- ine plug-and-play solution for end users and workshops. ams OSRAM is continuous- ly working on expanding the approvals for all OSRAM NIGHT BREAKER® LED series – the complete list of compat- ible vehicle models can be found here. ams OSRAM now offers ten approved LED lamp types for over 1,000 vehicle models. A century of innovation: OSRAM Automotive celebrates its 100th anniversary in 2025 For a century, OSRAM Automotive has stood for innovation and dedication in auto- KEY FACTS OSRAM’s NIGHT BREAKER LED SPEED H7 and the NIGHT BREAKER LED SPEED H4 offer up to 450% more brightness with 50% reduced glare for even greater visibility and safety on the road. motive lighting. From the inventor of the BILUX® dual-filament lamp to the first road-approved2 LED replacement lamp NIGHT BREAKER® LED, OSRAM Auto- motive has developed revolutionary tech- nologies and established itself as a world market leader. With a broad portfolio of automotive lighting, battery and tire main- tenance, and vehicle equipment, along with high quality and strong services, OSRAM Automotive remains a reliable partner for safe driving in road traffic now and in the future. More information on the 100th anni- versary and significant milestones during this time can be found at www.osram. com/100-years OSRAM introduces the new genera- tion of the NIGHT BREAKER LED SPEED H7 and the first NIGHT BREAKER LED SPEED H4 which is another milestone in the field of LED retrofit lamps. Both road-approved retrofit solutions car- ry the addition up to +450%1, as they offer exactly this astonishing increase in bright- ness. Combined with many further elec- tronic improvements, OSRAM Automotive sets new standards in terms of perfor- mance, precision, and energy efficiency with the latest portfolio update. With the new generation of the NIGHT BREAKER LED SPEED H7 and the brand- new NIGHT BREAKER LED SPEED H4, ams OSRAM brings two powerful LED retrofit lamps to market that achieve a new level of peak performance. The NIGHT BREAKER LED SPEED H7 has been technically revised, improved, and further developed. The NIGHT BREAKER LED SPEED H4 complements the portfolio as a new road-approved LED retrofit solu- tion to replace classic H4 halogen lamps. Both innovations offer up to 450% more brightness1 with 50% reduced glare for even greater visibility and safety on the road. This is partly due to the first-ever fully controlled LED positioning, enabling opti- mised and more precise LED alignment. In terms of efficiency as well, the innova- tions lead the field. High-quality premium bin LEDs and powerful OSRAM OSLON chip LEDs, combined with improved electronics 1 Compared to the minimum requirements of ECE R112, while the glare is up to 50% below the permissible maximum values. 2 Permitted LED vehicle light. Applies only to the respective countries with approval or where an equivalent approval applies, as well as the vehicle models and lighting functions currently listed in the compatibility list. For more details, see www.osram.com/nb-led.
DECEMBER 2025 SUPPLIERS 45 Schaeffler Vehicle Lifetime Solutions launches new repair solution for vehicles with double clutch New complete solution saves time, reduces risks and simplifies daily garage routine Schaeffler Vehicle Lifetime Solutions (VLS) has introduced the LuK RepS- et 2CT DMF, an industry-first repair kit that integrates two key components of modern drive systems in just one kit: the dual-mass flywheel (LuK DMF) and the double clutch (LuK RepSet 2CT). Tailored specifically for the Independent Aftermar- ket, this new paired solution aims to make repairs more efficient, safer and more long-lasting. Two components become one repair kit The set contains all components rele- vant for the repair in Original Equipment quality – from the dry or wet double clutch to the flywheel and all necessary accesso- ry parts. Both components are technically connected with each other via a flange and are subject to similar wear and tear. Replacing only one part can lead to future malfunctions. By replacing both simulta- neously, garages can improve system per- formance and significantly decrease the need for future interventions. The new repair solution facilitates smooth gear changes without interrupting performance and traction, while the inte- grated damper technology further enhances driving comfort. Schaeffler’s commitment to precision ensures that all components within its system are meticu- lously matched, reducing the risks typical- ly associated with using parts from multi- ple manufacturers. This synergy enhances vehicle performance, making it safer and more reliable. In addition, the new, robust packaging ensures the transport of heavy parts. Market leadership in repair solutions: efficiency for garages and customers “With the LuK RepSet 2CT DMF, we are offering our partner garages a smart solu- tion that simplifies work processes while increasing customer satisfaction,” says Maik Evers, Head of Product Management Powertrain Systems at Schaeffler Vehicle KEY FACTS Schaeffler Vehicle Lifetime Solutions (VLS) has introduced the LuK RepSet 2CT DMF, an industry-first repair kit that integrates two key components of modern drive systems in just one kit: the du- al-mass flywheel (LuK DMF) and the double clutch (LuK RepSet 2CT). Lifetime Solutions. “Both the LuK DMF and the LuK RepSet 2CT are highly suc- cessful Aftermarket products in European garages. This new set combines the strengths of both technologies into a sin- gle product.” The products LuK DMF and LuK RepSet 2CT are still available separately. Product launch for first applications The market launch includes five article numbers for common VW models equipped with dry and wet double clutch. Additional applications are already under investiga- tion. The LuK RepSet 2CT DMF is now available. AT A GLANCE • New repair solution LuK RepSet 2CT DMF combines double clutch and dual-mass flywheel in one set, facilitating efficient maintenance • Replacing both components simultaneously is more cost-effec- tive and minimises the likelihood of additional future repairs. • Engineered components ensure smooth gear changes, reduced wear, and maximum system efficiency The LuK RepSet 2CT DMF combines the advantages of the double clutch and dual-mass flywheel.
46 SUPPLIERS ATR World Valeo continues to extend its FullPack™ DMF range Driving Innovation and Coverage in transmissions Valeo’s Commitment to Improvement Recognising the challenges customers face in selecting the correct FullPack™ DMF part number, Valeo has launched a brand new tool: “FullPack™ DMF Finder.” This innovative tool streamlines the iden- tification of FullPack™ DMF part numbers with O.E. references for each component, thereby allowing a part number to be quickly and accurately identified. Valeo’s FullPack™ DMF Finder is linked to Valeo Tech Assist, allowing for direct access to product specifications, technical bulletins, components lists (when availa- ble separately), O.E. part numbers, generic images and linked vehicles. This tool is available to all customers on valeoservice.com. Your Trusted Partner By consistently delivering high-quality products, regular range development, improved catalogue experience and the new FullPack™ DMF Finder tool, Valeo reinforces its position as a trusted partner for the aftermarket and continues to lead the way in automotive transmission systems. KEY FACTS Over the past 18 months, Valeo has expanded its Independent Aftermarket (IAM) portfolio by introducing close to 100 new FullPack™ DMF part numbers. Renowned for its expertise in manu- facturing Original Equipment (O.E.) Clutches, Dual Mass Flywheels (DMFs) and Concentric Slave Cylinders (CSCs), Valeo continuously innovates to meet the evolving demands of the auto- motive industry. Valeo’s portfolio includes clutch kits, DMFs, actuators for dual dry and dual wet clutch transmissions, and coupling rotors for hybrid applications. Passenger Cars and LCVs For passenger cars and light commer- cial vehicles (LCVs), Valeo develops advanced transmission solutions that enhance performance and efficiency. Among its notable innovations is the Pendulum Dual Mass Flywheel Gen.2, a PACE Award winner and in serial production for two-pedal vehicles. This groundbreaking tech- nology significantly reduces noise, vibration, and harshness – exem- plifying Valeo’s commit- ment to innovation. A growing IAM portfolio Over the past 18 months, Valeo its Independent has expanded Aftermarket (IAM) portfolio by introduc- ing close to 100 new FullPack™ DMF part numbers, marking a record-breaking peri- od for this product range. This expansion is visible in the Tecdoc catalog, and further solidifies Valeo’s portfolio with notable part numbers cov- ering vehicle applications such as: • MERCEDES BENZ A-CLASS 180 (837792) • DACIA Sandero III 1.0 TCe (837580) • TOYOTA Rav 4 III 2.2 D (837177) • BMW X1 18d (837159) • MINI Cooper (837283) • FORD Focus III 1.0 EcoBoost (837603)
DECEMBER 2025 SUPPLIERS 47 Leading the way in braking: TRW offers the most comprehensive braking range in the market With its core message “Together we the European vehicle parc for brake pads (including 100% coverage of the top 20 electric vehicle models in Europe), 96% for discs, as well as 93% for calipers. European manufacturing focus The manufacturing focus for TRW brak- ing parts is strongly rooted in Europe. For example, 100% of brake pads, calipers and boosters are produced in European facili- ties. These dedicated production facilities, coupled with advanced R&D centres in Germany, Spain and the Czech Republic, ensure that every component is developed and built to the highest standards of safety, quality, and durability. For example, TRW brake pads feature COTEC coating for up to seven meters shorter stopping distances during bed- ding-in*, DTEC technology that reduces rim dust by 45%, and ultra-low-noise vari- ants to meet evolving vehicle needs. TRW brake discs are coated as well, using high-performance surface technolo- gies that protect against corrosion and deliver long-lasting visual appeal. Manufactured to precise OE tolerances, they ensure no more than 10µm thickness variation and 30µm runout, minimising vibration and maximising safety. Braking excellence – from OE to Aftermarket As an OE partner to over 55 major glob- al automotive manufacturers, ZF delivers TRW braking systems for more than half of all rear axle systems worldwide, from the OE factory to the Aftermarket. That same engineering legacy underpins every TRW Aftermarket part, offering premium brak- ing solutions. All TRW components are end-of-line tested using in-house software and hard- ware, a level of quality assurance unique in the market. TRW is also leading the way with sustainable production and remanu- facturing efforts, such as pre-filled calipers and support for circular economy practices. Supporting the EV transition with leading-edge solutions TRW is a front-runner in electric mobili- ty, offering pioneering solutions such as the Electric Blue brake pad. Scoring 9/10 Noise, Vibration, and Harshness (NVH) rat- ing, these are engineered to address the specific needs of electric and hybrid vehi- cles and are supplied complete with fixings and rubberised accessories for noise damping. These innovations reflect ZF Aftermarket’s broader approach to sup- porting customers across the lifecycle of the vehicle helping to Maximize Uptime by delivering reliable, future-ready solutions. are Maximizing Mobility Uptime”, ZF Aftermarket reaffirms its com- mitment to helping customers succeed by delivering the most advanced, high-per- formance braking solutions on the market. At the centre of this is TRW, ZF’s trusted braking brand, now even more focused on supporting workshops, distributors and fleets across Europe and beyond. With over 18,000 braking components, the TRW range is the most comprehensive on the market, offering OE quality solu- tions for every passenger vehicle type, from conventional to hybrid to electric. The TRW portfolio includes discs, pads, calipers, actuation systems, hydraulic components and all necessary accessories. These are designed to work seamlessly together, ensuring a perfect fit the first time and faster installation. This is all fully supported by access to expert training, fitting tips and technical support via ZF [pro]Tech to improve workshop efficiency. TRW’s unpar- alleled product coverage includes 98% of KEY FACTS With over 18,000 braking compo- nents, the TRW range is the most comprehensive on the market, offering OE quality solutions for every passenger vehicle type, from conventional to hybrid and electric. *(independently verified by RDW)
48 TRENDS ATR World ATR World Why technology and connectivity are driving a shift in aftermarket component demand The emergence, adoption and acceleration of next-gener- ation technology is changing the face of the automotive industry as we know it. But while there’s no escaping the fact that innovation has a critical role to play in the vehicles of tomorrow, it’s important to consider the resulting oppor- tunities and challenges for the aftermarket. Modern cars are far more advanced and connected than their prede- cessors. Features such as advanced driver-assistance systems (ADAS), info- tainment and wider digital functionality have added numerous layers of software integration that dramatically increase the overall complexity of a vehicle. As a result, many production cars now have upwards of 150 electronic control units (ECUs) operating at any one time, compared to around 20 found in the cars of the 1990s. From a user experience perspec- tive, this is a wholly good thing. Indeed, the adoption of next-generation technology delivers widespread benefits, including improved performance, comfort and con- trol, as well as enhanced driver safety cre- dentials and lower emissions. However, technology also poses associ- ated challenges. Indeed, with software now considered intrinsic to operation, modern vehicles are not only more difficult to diag- nose but also far more complicated to repair when problems arise, often requiring highly specialised diagnostic tools and expert tech- nician knowledge. What’s driving the rise in demand? Increasing demand for ADAS and vehicle connectivity is resulting from a number of important factors. Rising global safety standards is one such driver, with digital technologies (like collision alerts, lane departure warnings, emergency assistance capability and adaptive cruise control) now considered – and expected to be – standard on many production vehicles. Environmental performance is another. After all, with vehicle manufacturers com- ing under increasing pressure to meet emissions standards and improve fuel effi- ciency, technology plays an important role in managing engine performance. This includes a number of complex technologies, such as cylinder deactivation, direct fuel injection, turbocharging and advanced transmissions. Elsewhere, changing consumer prefer- ences are resulting in the creation of a far more user-friendly digital driving experi- ence. This has led to a direct rise in the and development adoption of technolo- gies including integrat- ed entertainment, per- sonalised navigation and seamless smart- Modern cars are far more advanced and connected than their predecessors. Software malfunc- tion is now considered one the most com- mon faults in modern cars – with typical problems ranging from freezing touch- screens and erratic ADA behaviour to engine errors and battery charging problems. Some experts even suggest that next-generation technology is having an adverse impact on the overall lifespan of a vehicle. phone connectivity. Finally, the transition to electrification requires extensive connectivity for real- time data exchange, the management of battery charging, energy usage and over- the-air software updates. As we embrace new capabilities, such as vehicle-to- everything (V2X), connectivity will play an increasingly pivotal role. In the future, the capability will even underpin autonomous vehicle functionality. But while connectivity and technology are helping to advance the driving experi- ence, automakers are also leveraging it to differentiate models, offer subscription ser- vices for specific functionality and build continuous revenue streams far beyond initial vehicle sales. It’s a significant sales opportunity. What are the implications for the aftermarket? It’s safe to say that technology is not only revolutionising vehicle manufacture, but also having a significant impact on the aftermarket. On the whole, this trend is widely positive – such as the increased rev- enue opportunities presented by the need to replace sensors, recalibrate cameras, reprogram display systems and provide specialist maintenance products. However, increasing system complexity also poses a challenge. After all, traditional aftermarket parts (brake pads, filters, belts, etc.) are relatively straightforward to source and fit. Adapting to high-tech diagnostic and calibration requirements, on the other
DECEMBER 2025 TRENDS 49 KEY FACTS As a result of rapid technological advances, many production cars now have upwards of 150 electronic control units (ECUs) operating at any one time, compared to around 20 found in the cars of the 1990s. Love it or hate it, the adoption of advanced ADAS systems and increased vehicle connectivity are driving a sizeable shift in aftermarket component demand. rity parameters. This not only necessitates the creation of new supply partnerships for garages, but also means that any generic parts supplied must be connected-compatible. Elsewhere, ADAS complicates the after- market opportunity of vehicle customisa- tion, as alterations can impact functionality and performance. This is especially true when modifications would change key parameters like sensor positions or vehicle height. A previous wealth of opportunity is quickly becoming a highly specialist and complex area. How is component demand shifting? Love it or hate it, the adoption of advanced ADAS systems and increased vehicle connectivity are driving a sizeable shift in aftermarket component demand. Calls for traditional mechanical components, such as filters, spark plugs, belts and brake pads are slowing down. Rather than disappearing altogeth- er, vehicles are becoming more reli- able and advanced technologies are changing and sometimes even reducing maintenance require- ments (for example, regenerative braking is reducing brake pad demand). In addition, demand for generic aftermarket parts is falling in place of compatible, cybersecurity-com- pliant and connected OE solutions. For the independent aftermarket, this is a challenge and opportunity in equal mea sure. The most important considerations are adapting to the changing market, keeping abreast of the resulting implications and investing in both equipment and training to ensure you can meet requirements. By doing so, you can effectively harness the opportunity that connectivity presents. It’s also important to consider the impact of ADAS and connectivity on replacement parts. With compatibility essential, any- thing supplied must integrate seamlessly with the vehicle’s software ecosystem, while also meeting the required cybersecu- hand, can be a real headache. Replacing parts is quickly being overtaken by repro- gramming software – a quick, but highly complicated job. This issue is further compounded if inde- pendent garages lack the necessary tools, training and expertise to replace and recal- ibrate ADAS components. Software, rigs and training are understandably expensive, but essential to deliver required results. Without correct investment, a significant volume of work must be outsourced back to dealers – directly impacting revenues.
IMPRINT Published by: ATR International AG Marie-Curie-Straße 3 73770 Denkendorf, Germany Tel. + 49 (0) 711 91 89 79-0 E-Mail: info@atr.de Website: www.atr.de Registration court: Amtsgericht Stuttgart Value added tax ref. no.: DE 205929349 Registration no.: HRB 20992 Responsible: Warren Espinoza (CEO), Henning Kaeß and Wolfgang Menges Produced and edited by: Sympra GmbH (GPRA) Cover Picture: ATR International (01) / ATR International (02) / bilstein group, Adobe Stock: Catsby_Art*, Furacão, Nissens, ZF, Carzone Auto Parts (03) / Adobe Stock: Gorodenkoff (04-05) Adobe Stock: amelisk*; Adobe Stock: Wild Dream* (05) / ATR International (06) / ATR International, Adobe Stock: Mark (07) / Furacão (08-09) / FIGIEFA (10) / ATR International (11-13) / Adobe Stock: Miquel* (14) / ATR International, Adobe Stock: Drazen; Adobe Stock: sittinan (15) / LKQ (16-17) / Carzone Auto Parts (18-19) / Martaş Automotive (20) / Inter Cars (21) / hsy Autoparts (22) / Rimbunan Kuasa Group (23) / KGK | Autoexperten (24-25) / UNIX Automotive (26-27) / AUMOVIO (28) / bilstein group (29) / BOSAL (30) / Brembo (31) / Continental (32) / Delphi (33) / Elring (34) / GKN Automotive (35) / FORVIA HELLA (36) / KYB (37) / MAHLE (38) / MANN-FILTER (39) / Magneti Marelli (40) / MEYLE (41) / Nissens (42) / Niterra (43) / OSRAM (44) / Schaeffler (45) / Valeo (46) / ZF Aftermarket (47) / Adobe Stock: Catsby_Art* (48-49) / Adobe Stock: Maksym*; Adobe Stock: Old Man Stocker* (49) * These pictures are AI-generated. The authors are responsible for the content and images in their articles.